Peter Christian Gentlemen's Outfitters (US) Reviews 5,341

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 642 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting the excellent materials, attention to detail, and superb craftsmanship. Many appreciate the perfect fit of the clothing and the appealing designs. Reviewers also highlight the efficient delivery service and the helpful, personable customer service. However, some customers experienced issues with their orders, such as incorrect sizing, missing items, or delays in receiving their purchases. A few also mentioned problems with the return process or packaging that arrived damaged.

What people talk about most

Product

Clients share positive opinions on product quality and fit. Many reviewers praise the excellent quality of... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the high quality of... See more

Order

Reviewers highlight ambiguous aspects of order. While many customers praise the prompt arrival of their... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising timely and prompt deliveries,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the prompt, polite, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have found your catalogue to be very appealing but until now had not purchased anything...as a large man not every store carries sizes that fit me but you guys do and I am very pleased...bought pa... See more

Company replied

Rated 5 out of 5 stars

I've never been disappointed by Peter Christian. Their pieces are traditional, with always a twist, a flair that make them remarkable if you look closely. Importantly, every piece I've gotten has had... See more

Rated 5 out of 5 stars

i was very pleased by the helpful and personable assistance shown by your sales associate. I believe his name was John. Second, the trousers showed good workmanship and styling, certainly better qua... See more

Rated 5 out of 5 stars

Excellent quality! Can’t say enough about our purchases. Quality worth every bit of the cost. Our items always arrive in a timely fashion. Great communications about shipment progress.

Company replied


Company details

  1. Men's Clothing Store
  2. Men's Tailor
  3. Tuxedo Shop

Written by the company

Peter Christian specialises in classic, well-tailored men's clothing and accessories for the most discerning gentleman. View our quality collection online.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Did not receive the shirt I ordered and…

Did not receive the shirt I ordered and paid for!

December 12, 2025
Peter Christian Gentlemen's Outfitters (US) logo

Reply from Peter Christian Gentlemen's Outfitters (US)

Good Afternoon

Thank you for taking the time to leave a review for us.

Please accept our apologies regarding the inconvenience and disappointment caused to you.

I have checked your order, it was shipped on the 15.12.25, I have also tracked your order and it is showing as delivered on the 23.12.25 at 12.37 to your mailbox.

If you have not received your order, please contact us at helpdesk@peterchristian.co.uk we will then be able to investigate for you.

Kind Regards

Customer Care Team
Peter Christian

Rated 4 out of 5 stars

Past experience has been excellent

Past experience has been excellent. Good products. Timely service. This order was for three pants…40 by 27. Two arrived correctly. Third was 42 by 27. Too difficult to return to UK so I ate the cost of $115. I’ll still purchase from you.

December 19, 2025
Rated 3 out of 5 stars

I bought some corduroy pant for my…

I bought some corduroy pant for my husband. The quality was very good and he liked them, but his usual waist measurement was too tight. It cost me $30.00 to return them.

December 11, 2025
Peter Christian Gentlemen's Outfitters (US) logo

Reply from Peter Christian Gentlemen's Outfitters (US)

Good Afternoon

Thank you for taking the time to leave a review for us.

Please accept our apologies regarding the disappointment caused to you.

UK sizing is slightly smaller than the US sizing, we usually recommend going up a size.

Unfortunately we do charge $30.00 to return orders to us, as we are based in the UK.
The charge covers the International Shipping cost to return your order and processing back to the UK.
Regrettably International Returns are more expensive.

I can confirm we have received your order back and the refund was credited back to your paypal account on the 15.01.26.

Kind Regards

Customer Care Team
Peter Christian

Rated 1 out of 5 stars

I paid $260 for a 2 pairs of corduroy…

I paid $260 for a 2 pairs of corduroy pants. I put down the size 32 inch waist 31 inch length. I double checked that to be sure it was correct. They sent me the wrong size waist and the wrong size length. So I had to return them. And for that I’m charged another $30 for shipping cost due to their incompetence. i’ll never order anything from them again.

December 12, 2025
Peter Christian Gentlemen's Outfitters (US) logo

Reply from Peter Christian Gentlemen's Outfitters (US)

Good afternoon

Thank you for taking the time to leave a review for us.

Please accept my apologies regarding the disappointment with your order.
We have received your order back to us and the refund was credited back to your card on the 13.01.26.

I have noted you said you will never order from us again, for the disappointment caused to you I have added a store credit to your account for any possible future orders.

Kind Regards

Customer Care Team
Peter Christian

Rated 1 out of 5 stars

My order was for a custom leg length

My order was for a custom leg length. When received, the pants were a full 2" longer than ordered. The response was, "since the order was custom, no returns would be allowed." What ever happened to owning your mistake?

November 30, 2025
Peter Christian Gentlemen's Outfitters (US) logo

Reply from Peter Christian Gentlemen's Outfitters (US)

Good Morning

Thank you for taking the time to leave a review for us.

Please accept our apologies regarding the disappointment with your order.

Under our terms and conditions we are unable to accept trousers back to us when personalised specifications have been requested.

With regard to your comments the trousers are a full 2" longer than what you ordered.
Please send a picture of the trousers with the inside leg measurement to our helpdesk@peterchristian.co.uk and we will be able to investigate this for you.
If the trousers are 2" longer than what you requested we will be able to accept them back to us.

Kind Regards

Customer Care Team
Peter Christian

Rated 5 out of 5 stars

Exceptional quality and service

This merchant kept me well informed of when to expect my item. The pants were delivered on time and packaged very nice. The quality of the pants were exceptional!
I will gladly purchase from Peter Christian Gentlemen's Outfitters again.

December 8, 2025
Rated 4 out of 5 stars

Good quality, some issues with fit

Ready to order (found through Google using "men's corduroy pants") as I was looking for a classic pant that was not like a jean.

Fabric and styling are well done. Comfortable. However, even though I ordered one waist size up, being in the US, the pants were not a great fit. Still slightly tight in the waist (I wear a 38 and I ordered a 40) and the 34" inseam was a tad too long. Otherwise an excellent choice (comparable to Brooks Brothers).

December 7, 2025
Rated 5 out of 5 stars

Last minute shopper

I had set aside a Peter Christian catalogue for some time with a few pages turned down. At the last minute, I could not resist, not being totally covered for Christmas, so I dialed their number. Although the items did not arrive quite in time for Christmas, they were not far behind and made a hit in our home very quickly. Thanks all around for coming through!

December 13, 2025
Rated 5 out of 5 stars

My new moleskin pants

I am an American and purchased a pair of moleskin pants out of curiosity. They were sent rapidly and fit well. I then decided to take them with me on a forthcoming trip to Greece. I did everything a first-time visitor does: I climbed hills, walked paths, visited islands, and kept in motion as much as possible. The pants were awesome. Others may have done the same things, but I knew I was doing them in style and, furthermore, that I was not wearing jeans but stylish "adult" pants meant that I was not obviously a tourist.

December 5, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look