petfoodclub.co.nz Reviews 

995
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Super cheap, high quality treats that the dogs love. Delivery is always quick and customer support has been great on the rare occasion there's been a mix-up. Been using these guys for years.

Rated 5 out of 5 stars

Super happy with range of products available and the whole salmon treats are my cats' favourite and have not been able to find anywhere for a couple of months! So thankyou to having them in stock! B... See more

Rated 3 out of 5 stars

Very efficient and rapid delivery. However, rather disappointed at the size of the pigs ears in the supplied order. Quite a lot smaller than those in the Vitapet bags sold at supermarkets, but similar... See more

Company replied

Rated 5 out of 5 stars

This is a great company delivering excellent food. They inform you when the next order is due [gives you a chance to suspend it if you need to] and also allows you to add treats etc. They then tell yo... See more

Company details

  1. Pet Supply Store
  2. Animal Feed Store

Information provided by various external sources

Supplier of quality pet food for happy and healthy pets.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

995 reviews

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No recent history of asking for reviews

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4.7

All reviews

(995)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tip top company

Tip top company. I am very impressed, ordered 2pm one day ex Auckland and arrived in rural Tauranga the next day.....that is unheard of, and keep in mind COVID19 is at work and everything is supposed to be delayed, which is even more impressive.
The dog is even more impressed and is standing guard over his treasures, which he wants to eat all of them right away:)

I can't express strongly enough, that this company is definitely a class act and one to put on your list.
Thank you....I'll be back.

September 10, 2021
Rated 5 out of 5 stars

Updated review

Updated review
Company was in touch within minutes and have remedied - am more than happy to up my star rating - thank you
My dog is loving this product - am giving him half and half atm and he’s already seeking out the Black Hawk !

September 8, 2021
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Reply from petfoodclub.co.nz

Hi Marion, I reviewed the order and noted that the order was completed in accordance with the instructions. Measuring cups are generally added to new puppy orders however are available to all customers on request. A note has been added to the account to include a measuring cup with the next delivery in 6 weeks. It is also pleasing to note that order was delivered overnight during the level 4 lockdown. Thank you for your time and for shopping with us.

Rated 5 out of 5 stars

Well packed.

All products packed well. Fast delivery. Come on time, bought a few new treats and breakfast to try. Hopefully she likes it.

September 7, 2021
Rated 5 out of 5 stars

Thank you

Thank you. Easy to place an order and product arrived within 2 working days (even during level 4 lockdown). I have one very happy puppy.

September 1, 2021

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