I had some issues setting up a temperate aquarium. I visited Jade at the Rooksley store several times for advice. She was very patient, knowledgeable, offered advice and didn't try to sell me products... See more
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Review summary
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I had ordered a gift after Xmas for my granddog. Unfortunately the item had been due in on a delivery but didn’t come back in. I was kept up to date by Martin on every detail about what was going on... See more
Very happy - my purchase was dispatched by DPD- The driver followed my instructions mentioned in the app and delivered the parcel to my door, which isn’t happening with other courier like Evri. I have... See more
I have been a customer of Pet Products R US for quite sometime. They are completely faultless in every way .I have had no reason to complain about ordering from them or the products I purchase, even... See more
4.8
Excellent
827 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Great product thank you
February 19, 2025
Good products good delivery service…
Good products good delivery service well packaged will use this vendor again
February 15, 2025
Excellent and super quick delivery
Excellent and super quick delivery. Bedtime chews a firm favourite.
February 8, 2025
Good products delivered on time and…
Good products delivered on time and sold at very reasonable prices.
January 29, 2025
Arrived in time,well packaged,best…
Arrived in time,well packaged,best price I could find on the market.
February 5, 2025
Great products and prices
Great products and prices. When we needed help they responded right away!
Never had any problems on ordering or delivery from this company and will continue to order from them.
January 31, 2025
Unprompted review
Took longer to arrive than expected
January 22, 2025
Excellent service
My order was processed promptly and arrived in excellent condition. I would be happy to shop here again. Excellent service.
January 16, 2025
Quality product
January 8, 2025
Good product and value for money
Good product and value for money. Arrived on good condition
January 13, 2025
Delivery was a bit slow, product good.
I waited a bit longer than expected for the delivery, I messaged asking about it but eventually received my order. My granddog loved the ball I got him.
December 4, 2024
For blind dog
Got the ball for our little dog who is now blind. She can hear the ball rolling as it makes a sound and she loves the squeak sound. She has played with this. Lovely to see her play again. Definitely recommend. Fast delivery too.
December 1, 2024
Good Dog Toys
Easy to use website. Good selection of dog toys at competitive prices. Delivery was quick too.
November 11, 2024
Great service from this company.
They were easy to deal with and updated me on the delivery. The coat is excellent quality and I would definitely recommend this company.
November 9, 2024
Honest, genuine seller. Kept informed of progress of order, in spite of delay
There was a delay in dispatching my order, due to a delayed delivery of goods, and I was contacted immediately to inform me and offered a full refund, should I choose to take it. I waited and have just received my items - small pet treats. The owner dealt with the delay politely, professionally and in a prompt and friendly manner, which was appreciated. I feel this is a genuine company who will give good service, based on this, my first experience. Thank you to Martin for keeping me posted.
November 19, 2024
Unprompted review
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