I had some issues setting up a temperate aquarium. I visited Jade at the Rooksley store several times for advice. She was very patient, knowledgeable, offered advice and didn't try to sell me products... See more
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Nice harness just what I wanted.
sensory ball a huge success
sensory ball a huge success for the little blind dog but took weeks to arrive. EVRI is a hopeless carrier.
All correspondence with the seller was…
All correspondence with the seller was done quickly and professionally. Good quality of products at good price. No complaints.
Always great service from this company
Always great service from this company. Thank you!
Great price speedy delivery
It was not quite what was in picture…
It was not quite what was in picture and i need to send it back
Great company easy to order fast…
Great company easy to order fast delivery thank you 👍
Can't remember what we bought.
Delivered as advertised
More than happy with the speed my order…
More than happy with the speed my order received. Excellent communication, keeping me updated on the status if my order. Would definitely use again.
Over all very good
Quick delivery, good quality and price for soft xs harness. Thank you.
Excellent service
Excellent service, fast delivery, and more importantly, great prices.
Thank you.
Loved the product, but took a while to come
Loved the product. Took a while to come. I usually avoid companies that use Evri as the mail service is shocking.
Very quick delivery…
I ordered some kitten food to help with a cat rescue centre. It was really easy to.set up a buisness delivery address and arrived promptly which i was very happy about as they had a very large intake of kittens and their stocks were very low
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