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I've ordered dog food a couple of times over the last few months. The price is good, delivery is free if over £50 and if not too heavy, they use DPD and delivery has always been very quick with dispat... See more
Company replied
Great service ! They have loads of options for our Jack Russell who has some health issues so can’t eat certain products. They stock a great variety of things and delivered them quickly. Communication... See more
Great service! The delivery company trashed the parcel. I phoned Pets On Point phoned me back almost immediately. I sent some photos through and a new parcel was dispatched promptly! Definitely recomm... See more
Company details
About Pets On Point
Written by the company
As it’s just ourselves running the day-to-day of the business it means we can always strive to offer the best prices on the market, and we back up our products with excellent customer service. We want to ensure that each and every customer who visits our online store has a positive experience.
If you have any questions about any of the products on our site, please feel free to drop us an email at sales@petsonpoint.co.uk
Thank you for considering our shop as your go-to pet store.”
Contact info
Taylor Street, KA8 8AU, Ayr, United Kingdom
- +44 (0) 8081969994
- sales@petsonpoint.co.uk
- petsonpoint.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great shop
Great shop, absolutely love the products, quality is really great and the delivery is super fast 🐶
Great service
Great service. Choices of stock available is incredible and fairly priced. Will be using regular
Fantastic service
Fantastic service, streamline & very easy to use website. Ordered wrong item for my bull terrier and customer service sorted issue instantly.
Excellent choice of products and…
Excellent choice of products and delivery said 1-3 days and it arrived next day 😀
Very speedy service
Very speedy service, everything I received was well packaged and arrived on time for those long summer walks with the dogs
Very impressed with the quality and…
Very impressed with the quality and service that I received on my first purchase with this site and definitely going to be my go to for all my fur babies shopping from now on. Highly recommend. Thank you pets on point👍
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