Petz Park Reviews 10,101

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness in improving their pets' health, with many noting significant positive changes in conditions like arthritis, anxiety, and skin issues. The quality of the products is consistently highlighted, and people appreciate the clear information provided. The ordering process is often described as easy and straightforward, and the delivery service is commended for its speed and efficiency. However, some customers were not happy with the product, mentioning that it did not work for their pets or, in a few cases, even worsened existing conditions. A small number of people also found the smell of some products off-putting for their pets, making it difficult to administer.

What people talk about most

Product

Consumers generally express satisfaction with the products. Many reviewers highlight the effectiveness of... See more

Order

Users describe positive interactions with order. Customers consistently praise the ease and simplicity of the... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the effectiveness of products like... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the quick and fast... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the website easy to... See more

Based on these reviews

Rated 5 out of 5 stars

When our dog Barney started showing difficulty getting up a couple of years ago we tried Hip and Joint powder, it made a huge difference and now at 11 years old he is still acting like a pup. We spr... See more

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Rated 5 out of 5 stars

Petz Park was recommended to me by my vet for supplements to help my aging dog with arthritis, I was impressed, the product was very helpful in relieving my dogs pain and stress. She was bunny hopping... See more

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Rated 5 out of 5 stars

Excellent product. My little Tibetan Spaniel loves it. She suffers from Anal glands problems and I feel this helps her . Also her coat is looking fabulous. I am on a regular subscription so I will nev... See more

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Rated 5 out of 5 stars

Our little Molly (Maltese Shitzu X) is almost 16 years old and was showing signs of arthritis in her left shoulder, which was making her lick her left paw. Since using your probiotics, she still licks... See more

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Rated 1 out of 5 stars

PAID 23 POUNDS FOR PROBIOTIC AND THE PACKAGE I RECIVED WAS HARDLY ANY LARGER THAN A CIGARETTE BOX AND WEIGHED ONLY 76G. IT FITTED THROUGH MY LETTER BOX !!! I THOUGHT IT WAS A FREE SAMPLE !!@! COMPLE... See more

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Rated 5 out of 5 stars

My dog is calmer since I've used their calming supplement. Also, their service is amazing. They reply to my emails within 24 hours, wonderful service. Shay from Petz Park also really helped sort my or... See more

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Rated 5 out of 5 stars

My 16 years old dogs teeth have remained in great condition after 18 months of using plaque control . It is affordable and I love that it can be combined with other supplements. It’s gentle on... See more

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Rated 5 out of 5 stars

I purchased the Stress and Anxiety Supplement for one of my cats. He is an unsocial adult who is 100% deaf which adds to the difficulties of getting him to respond positively to humans. Adding the sup... See more

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Rated 5 out of 5 stars

I having been using a wide range for the last few years for my cavoodle who will be 15 this year. Her health is really surprising considering she has cushings and is recovering from a town cruiciate t... See more

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Rated 5 out of 5 stars

The products were delivered very quickly and our cats love the treat ball. We are trialling the Stress formula and as yet cannot really comment on it except to say they both have eaten it mixed wit... See more

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Rated 5 out of 5 stars

I have been obtaining the most awesome products for my fur kids for a long period now. I just have fur kids that needs simple powder supplements that assist them with skin and joints I believe there... See more

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Rated 5 out of 5 stars

The products and their descriptions are clear and easy to understand. No sooner put in order and it was under way. Prompting of delivery and arrived in couple days. Will be starting tomorrow only quar... See more

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Rated 5 out of 5 stars

Excellent service when ordering this product is what made me go ahead and purchase. Answers were quick and helpful. Conversation seemed very personal with my cat’s name being used and photos requeste... See more

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Rated 5 out of 5 stars

I'm so happy to have found these supplements for my 11 year old Staffy. I have just reordered the Probiotic and Hip & Joint Supplement. I'm sure the Probiotic has helped with his random belly issues... See more

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Rated 5 out of 5 stars

I love these products. Has cleared up my dog's feet from licking and having sores. No longer need steroid creams. Also havent had ear infections since starting these products where she used to get inf... See more

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Rated 5 out of 5 stars

This was amazing for my dog, I used their products for over 2 years now and my dog is so much better. He isn't scratching anymore and the redness has completely disappeared. I've been trying to look f... See more

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Rated 5 out of 5 stars

My 10 year old cat was suffering separation anxiety whenever my husband (her main person) left the house. We were going to visit the vet to talk medication, but I found this product. It has been a gam... See more

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Rated 5 out of 5 stars

Love this company and their products! I’m not affiliated with the company in any way and have no incentive to leave this review. Customer service is always wonderful, quickest replies I ever get! They... See more

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Rated 5 out of 5 stars

My youngest bullgal was suffering from allergies. So much so. Her paws were at their worst from the constant licking, her eyes were red and puffy and her ears were irritated After 2 vet vis... See more

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Rated 5 out of 5 stars

The Hip + Joint is really helping my dog move a lot better. Ever since we started him on this joint supplement - he's like a puppy again. He's running all over our barn and playing with his young sist... See more

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Rated 5 out of 5 stars

Good communication throughout the ordering and delivery stages. Delivery was pretty quick. Haven’t used the product yet and that will obviously be the acid test to see if it works for my dog.

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Rated 5 out of 5 stars

Ordering was easy. I am not very computer literate, and I had no problem at all. The products were dispatched within 24 hours - really good service. I have no hesitation using this company again.

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Rated 5 out of 5 stars

This isn't my first time purchasing from Petz Park, I find the ordering simple & there's the option to subscribe & get monthly orders.. Petz Park have a good variety of products & communication is g... See more

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Rated 2 out of 5 stars

30 days from starting my cat on Petz the sickness increased 3 fold to the point where we had to take her off it. Maybe it works for other cats but it didn’t for mine.

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Rated 5 out of 5 stars

Been with you awhile now,but happy to report (again), that your products are really good and have helped my fur babies no end. To the point where I took your advertising pamphlets to my local vet, in... See more

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Rated 5 out of 5 stars

Great prompt delivery, sent out the same day... Will update my review in four weeks with results but very easy to mix into my little man's food, very hopeful about this product.

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Rated 5 out of 5 stars

I have used this product for a couple of yrs, I just changed my email address, as I am retiring in a few months and will no longer ne able to use my other email. The product is great, Louie is like h... See more

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Rated 5 out of 5 stars

The Petz Park website is easy to navigate with a simple ordering process. The follow up emails for products that require special instructions for use are very helpful!

Company replied

Rated 5 out of 5 stars

The Petz park website is easy to navigate and the ordering process is simple. The follow-up for products that need special instructions are really helpful too.

Company replied

Rated 5 out of 5 stars

Lots of information provided so you know and understand exactly what you are purchasing. Easy to find products and a supportive team if you have any questions.

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Rated 1 out of 5 stars

Sad to say both of my pups have gotten worse it will be 4 weeks tomorrow since commencement of the skin and coat omega 3 with the probiotic recommended by the company. Previously they were both itc... See more

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Rated 5 out of 5 stars

Great product, healthy ingredients, no nasties and quality packaging. Good turnaround and back up to know petz park is there for our issues and questions. Thanks heaps 🙏🐾💖

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Rated 5 out of 5 stars

As you mentioned , it is not about your Product , But your Service. So far, it was easy and very Responsive . I am looking forward to the Product , as the Dogs have a case of annoying body irritation... See more

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Rated 5 out of 5 stars

My dog had some allergies and we spent heaps of money for his medication. I decided to try the Petz Park probiotic and looks like it really helped my dog. He stopped scratching and licking his body an... See more

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Rated 5 out of 5 stars

Great company with great products that offer the best maintenance options for your pets that can save you a LOT of money at the vets!

Company replied

Rated 5 out of 5 stars

My gorgeous 8 year old Golden Lab is already showing more movement and running, after only a few days of adding hip & joint to her meals. Its truly amazing this morning she ran for the ball and had h... See more

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Rated 5 out of 5 stars

The postage was quick and happy that it has it own spoon for sizing the powered out for each feed I dog seem to be able to taste it and I am having trouble getting him to eat it unless I put it in a s... See more

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Rated 5 out of 5 stars

Well this is my first experience with this company, so far things have been good. I saw the product on Facebook went to the site and read up on it, thought I have a cat that this may assist. Ordering... See more

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Rated 1 out of 5 stars

I purchased the Skin + Coat supplement & it made my dog’s skin significantly worse! She’s a Chinese Crested & her skin looked a bit dry coming out of winter which is why I purchased the supplement. Af... See more

Company replied

Rated 5 out of 5 stars

MyBoxer is 7 now and l know with previous boxers that it's wise to give muscle and hip support, this product is good value.

Company replied

Rated 5 out of 5 stars

Great website, easy to navigate and order. My order was dispatched quickly. Just waiting patiently to try this product. Hope it's as great as your service so far!

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Rated 5 out of 5 stars

Petz Park items are very easy to order. I used the online assistant which was very helpful. The products work quite well for our cats and I have reordered 3 times now. Thanks for an affordable optio... See more

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Rated 5 out of 5 stars

Based on ease of ordering online and promptness of completing order, very happy. At this stage waiting on Aust Post to deliver

Company replied

Rated 5 out of 5 stars

As always prompt delivery! Have passed the info cards onto our lovely local vets to hopefully spread the word about your products. I know they make a difference 💯❤️

Company replied

Rated 1 out of 5 stars

The product after several months doesn't seem to be working for my boxer. He still continuly licks his paws and still eats grass all the time, therefore I would like to cancel my order.

Company replied

Rated 5 out of 5 stars

My doggie loves his sticks! They clean his teeth and his breath is so nice! He loves his treats he gets when he’s a good boy! Excellent dog products! We share our treats every Wednesday at break... See more

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Rated 5 out of 5 stars

Communication was great from the moment I received my order and the products were delivered within 48hrs. Excited to see my dog's health improve.

Company replied

Rated 5 out of 5 stars

The girls like the taste of the products we have purchased. Still in the first 60 days so the full potential has not yet been seen, but we definitely see small changes 🙏🏿

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Rated 5 out of 5 stars

Ordering was easy and delivery was fast. Thank you. Great product Hip + Joint which gives my dog relief from arthritis.

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Rated 5 out of 5 stars

Easy to order online. The only thing I had trouble with was I wanted to order a larger quantity, but it didn't allow me to. I tried twice, in the end I just ordered 90 scoops instead of 180 scoops.

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Rated 4 out of 5 stars

I've been giving our rag doll a half scoop of this powder in her wet food each night, for about four months now. She doesn't seem to notice I've chopped it into the meat, so it clearly doesn't have a... See more

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Rated 2 out of 5 stars

I purchased the cat stress and anxiety powder due to my elderly cat meowing and being very unsettled at night. It took a few weeks for me to introduce this in small doses into her diet as it had a ver... See more

Company replied

Rated 1 out of 5 stars

I was a bit dubious trying this company as they are based in Australia but the money back guarantee gave me the confidence to give it a go. Unfortunately neither the product or the guarantee came g... See more

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Rated 5 out of 5 stars

My dog’s skin got better, still leaking on his feet between paws but the frequency has decreased.

Company replied


Company details

  1. Pet Supply Store
  2. Dog Day Care Center
  3. Dog Park
  4. Pet Store
  5. Veterinarian

Written by the company

We're Petz Park and we're here to keep your pet by your side for as long as possible. We're proud of the community we've built through improving dog and cat health around Australia and want you to join us too! Shop with us online and start your journey with Petz Park.


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Fake AI 'reviewer' ads

So utterly sick and tired of their low quality AI ads featuring a fake blurry person with a robot voice. That's ingenuine. If you're an honest brand, with happy customers, why would you feel the need to do that?

March 5, 2026
Unprompted review
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Reply from Petz Park

Hi Shy, thank you for your honest feedback. Our intention is never to come across as disingenuous. We always aim to stay true to our brand and our customers’ real experiences. If you visit our Facebook page, you’ll be able to see more of the Petz Park team behind the brand. Thank you. ❤️

Rated 5 out of 5 stars

Always the best products and service.

Always the best products and service.

March 13, 2025
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Reply from Petz Park

Thank you for sharing your experience with us, Linda. We greatly appreciate you for being a loyal customer of ours. It truly means a lot to us. Please continue to send us updates ❤️

Rated 5 out of 5 stars

Love this company's products

Love this company's products. I use 3 different ones. And all work

April 9, 2025
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Reply from Petz Park

Thank you for sharing your experience with us, Janice. We greatly appreciate you for being a loyal customer of ours. It truly means a lot to us. Please continue to send us updates ❤️

Rated 5 out of 5 stars

The Petz park website is easy to…

The Petz park website is easy to navigate and the ordering process is simple. The follow-up for products that need special instructions are really helpful too.

February 2, 2026
Unprompted review
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Reply from Petz Park

Thank you for sharing your experience with us, Jason. We greatly appreciate you for being a loyal customer of ours. It truly means a lot to us. Please continue to send us updates ❤️

Rated 5 out of 5 stars

The Hip + Joint is really helping my…

The Hip + Joint is really helping my dog move a lot better. Ever since we started him on this joint supplement - he's like a puppy again. He's running all over our barn and playing with his young sister mollie. We'll definitely keep him on the powder for the rest of his life. Thank you

January 26, 2026
Unprompted review
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Reply from Petz Park

Thank you for sharing your experience with us, Janis. We greatly appreciate you for being a loyal customer of ours. It truly means a lot to us. Please continue to send us updates ❤️

Rated 5 out of 5 stars

My dog is calmer since I've used their…

My dog is calmer since I've used their calming supplement. Also, their service is amazing. They reply to my emails within 24 hours, wonderful service. Shay from Petz Park also really helped sort my orders out. Thank you for helping my poor old jessy feel comfortable. 🙏

January 16, 2026
Unprompted review
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Reply from Petz Park

Thank you for sharing your experience with us, Janis. We greatly appreciate you for being a loyal customer of ours. It truly means a lot to us. Please continue to send us updates ❤️

Rated 5 out of 5 stars

This was amazing for my dog

This was amazing for my dog, I used their products for over 2 years now and my dog is so much better. He isn't scratching anymore and the redness has completely disappeared. I've been trying to look for a solution for several years now and Petz Park was the only product that really helped me and my dog. I'll keep using these for my lovely boy.

January 18, 2026
Unprompted review
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Reply from Petz Park

Thank you for sharing your experience with us. We greatly appreciate you for being a loyal customer of ours. It truly means a lot to us. Please continue to send us updates ❤️

Rated 1 out of 5 stars

Skin + Coat supplement made my dog’s skin significantly worse

I purchased the Skin + Coat supplement & it made my dog’s skin significantly worse! She’s a Chinese Crested & her skin looked a bit dry coming out of winter which is why I purchased the supplement. After taking it she became red in patches & very itchy! I kept going with it for a few weeks hoping her symptoms would improve but they didn’t. I subsequently stopped giving it to her and within a matter of days the redness & itchiness subsided. I purchased the product to improve my dog’s skin & instead it made it significantly worse! She has no known food allergies. To make matters worse, I twice sent emails to their customer service which were both ignored. Finally, when I made contact via FB Messenger and complained about the lack of response, I then received an insincere generic response thanking me for my feedback. Terrible product that did the exact opposite of what is claimed (I wish I never purchased it) & terrible customer service to back it up!

December 10, 2025
Unprompted review
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Reply from Petz Park

We greatly appreciate you for sharing your honest feedback with us, Carmen. We are sorry to hear that our Skin + Coat supplement did not achieve the desired results in your girl. This is not what we were hoping to hear. Please allow us to follow up with you via email to see how we can make this right. Thank you for allowing us to help. Petz Park ❤️

Rated 5 out of 5 stars

GREAT PRODUCTS

Great company with great products that offer the best maintenance options for your pets that can save you a LOT of money at the vets!

April 9, 2025
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Reply from Petz Park

Thank you for sharing your experience with us, Anne. We greatly appreciate you for being a loyal customer of ours. It truly means a lot to us. Please continue to send us updates ❤️

Rated 5 out of 5 stars

Great products

Great products, great service and fast response.

April 14, 2025
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Reply from Petz Park

Thank you for sharing your experience with us, Robyn. We greatly appreciate you for being a loyal customer of ours. It truly means a lot to us. Please continue to send us updates ❤️

Rated 5 out of 5 stars

A clean

A clean, safe, and fun space for pets and owners Petz Park is the perfect dog park for both exercise and socialization

December 18, 2025
Unprompted review
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Reply from Petz Park

Thank you for sharing your experience with us. We greatly appreciate you for being a loyal customer of ours. It truly means a lot to us. Please continue to send us updates ❤️

Rated 5 out of 5 stars

Great

Petz park are great to deal with. Fast delivery.

May 2, 2025
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Reply from Petz Park

Thank you for sharing your experience with us, Wendy. We greatly appreciate you for being a loyal customer of ours. It truly means a lot to us. Please continue to send us updates ❤️

Rated 5 out of 5 stars

Works really well

Works really well. Have an anxious border collie. Calms her down.

April 19, 2025
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Reply from Petz Park

Thank you for sharing your experience with us, Scott. We greatly appreciate you for being a loyal customer of ours. It truly means a lot to us. Please continue to send us updates ❤️

Rated 5 out of 5 stars

Probiotic & Hip and joint

So good for my dogs, I give the probiotic and hip and joint that works great for my puppers

April 13, 2025
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Reply from Petz Park

Thank you for sharing your experience with us, Laurye! We greatly appreciate you for being a loyal customer of ours. It truly means a lot to us. Please continue to send us updates ❤️

Rated 3 out of 5 stars

Probiotic power didn’t do anything

Order the probiotic for my female cavoodle that licks her paws and that a lot and it really hasn’t done much have been giving it to here every morning for the last 3 months+ and she is still exactly the same the company was quick and efficient with their delivery so no problem there j

December 17, 2024
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Reply from Petz Park

Thank you for sharing your honest feedback, Denise. We are sorry to hear that we haven't seen the desired results. Please allow one of our customer service representatives to reach out to you to see how we can help. ❤️

Rated 5 out of 5 stars

Petz Park supplements are fantastic

Petz Park supplements are fantastic! I noticed a significant improvement in my dog's mobility within just a few weeks of starting the product

November 2, 2025
Unprompted review
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Reply from Petz Park

Thank you for sharing your experience with us, Rosella! We greatly appreciate you for being a loyal customer of ours. It truly means a lot to us. Please continue to send us updates ❤️

Rated 5 out of 5 stars

Great product!

March 30, 2025
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Reply from Petz Park

Thank you for sharing your experience with us, Ahi! We greatly appreciate you for being a loyal customer for a number of years already. It truly means a lot to us. Please continue to send us updates ❤️

Rated 5 out of 5 stars

Have been buying for years

Have been buying for years, great products

May 1, 2025
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Reply from Petz Park

Thank you for sharing your experience with us, Sarah! We greatly appreciate you for being a loyal customer for a number of years already. It truly means a lot to us. Please continue to send us updates ❤️

Rated 5 out of 5 stars

My doggie loves his sticks

My doggie loves his sticks! They clean his teeth and his breath is so nice!
He loves his treats he gets when he’s a good boy!
Excellent dog products!
We share our treats every Wednesday at breakfast with the other dogs under the Table!

January 9, 2025
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Reply from Petz Park

Thank you for sharing your experience with us! We're happy to hear that we are off to a good start. Please continue to send us updates ❤️

Rated 5 out of 5 stars

Doggy Treats

Excellent choice and great prices

May 1, 2025
Petz Park logo

Reply from Petz Park

Thank you for sharing your experience with us! We're happy to hear that we are off to a good start. Please continue to send us updates ❤️

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