PharmEasy Reviews 207

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the service, including issues with order fulfillment and product delivery. People frequently encountered problems with delayed deliveries, with some orders for essential medicines being significantly behind schedule. Reviewers also reported receiving incorrect or damaged products, and in some cases, items were missing from their orders. A significant number of consumers also found the customer service to be unhelpful and unresponsive, often struggling to get clear answers or resolutions to their complaints. Issues with refunds for returned or undelivered items were also a common concern among users.

What people talk about most

Order

Reviewers highlight negative aspects of order. Many customers experienced significant delays, with some... See more

Delivery service

Users describe negative interactions with delivery services, consistently reporting significant delays and... See more

Product

Reviewers express strong dissatisfaction with products. Many customers report receiving damaged, incorrect,... See more

Customer service

Consumers express significant dissatisfaction with customer service. Many reviewers report issues such as... See more

Service

Clients share negative opinions on service, consistently reporting pathetic and irresponsible handling, poor... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I understand delays but why do these people keep extending the delivery date by one day each time I complain? From 14 to 15 --16--17--18--19? Who do they think they are fooling? And then these guys h... See more

Rated 1 out of 5 stars

Pathetic 3rd Class Service. Medicines delayed by more than 2 weeks. Neither are they delivering nor are they cancelling the order. I did a google search and found so many customers facing same or... See more

Rated 1 out of 5 stars

Fraud company! I ordered 3 items of ₹3,354 but did not receive any of them. Instead, PharmEasy sent me only 2 strips of Vitamin C tablets I never ordered. After repeated follow-ups, they gave contradi... See more

Rated 1 out of 5 stars

I think no real staff is working at PharmEasy — it feels like only chatbots are running everything! No one takes responsibility or works on major issues. They just keep raising tickets again and ag... See more


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1.1

Bad

TrustScore 1 out of 5

207 reviews

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Rated 1 out of 5 stars

Pharm Easy is very che-ap platform to…

Pharm Easy is very che-ap platform to order medicine here the medicine is showing that it is available I also ordered it and also made the online payment. They are telling me on the delivery date after 4 days. It is out of stock, it cannot be processed, what is this? please don't buy medicine from here save you time and health

August 18, 2025
Unprompted review
Rated 1 out of 5 stars

Cheaters!

Fraud company! I ordered 3 items of ₹3,354 but did not receive any of them. Instead, PharmEasy sent me only 2 strips of Vitamin C tablets I never ordered. After repeated follow-ups, they gave contradictory answers, first assuring a refund after return, then delaying it with “investigation” excuses. One guy even cut the call, and they blocked me on Twitter when I complained. Now, to make matters worse, the return request they themselves raised has been cancelled without explanation. Got cheated.

August 13, 2025
Unprompted review
Rated 1 out of 5 stars

Poor blood test experience

booked an appointment for Order ID: 5856761 at 9 am paid 549 for blood test. Sample collection agent said cannot come due to some issue then agreed to come. then asked payment to her. I said paid in app she left. Again asked for payment and I got 430 refund and asked to pay again 549. Got like 5 reschedule message.

Free refund if late my ass. Couldn't even do a basic job or do a full refund.

Piss poor coordination and integrity. Kindly avoid this app to avoid hassle.
I don't know how other apps do these home blood tests avoid this for sure. Customer care just disconnects the call and disappear and pretend issue does not exits.

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience with delivery

Bad experience with delivery, their courier partner does not deliver and simply marks receiver not available on website without even contacting, and pharmeasy does not support.they just say wait for delivery. Not ordering from pharmeasy untill they change their delivery partner

August 8, 2025
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience. Despite uploading a valid prescription, I get a call from an extremely rude claiming to be an MBBS Doc, speaking in a heavily accented broken English that my prescription is invalid and rambled on. I am a cad patient and have low patience. Hate these kind of apps. Cancelled and ordered from my local pharmacy. Do that and they will help you at all odd hours.

August 7, 2025
Unprompted review
Rated 1 out of 5 stars

Pharmeasy is a big SCAM

Pharmeasy is a big scam...they made fraud on my first order itself. I orfered on 11 July and today is night of 23 July..NO MEDICINE AND NO REFUND.

I will visit the police tomorrow.

July 23, 2025
Unprompted review
Rated 1 out of 5 stars

It’s worst then I thought

It’s worst then I thought. I ordered menstrual cup. Which need to be very sterilised and clean. As it is for personal care and hygiene issue. I received a product dated 2019 and the liquids came out and got sticked with the bottle and the cover of the cup got torn. And there is bag where its colour got out and stuck.

July 3, 2025
Unprompted review
Rated 1 out of 5 stars

Being in the pharmaceutical industry

Being in the pharmaceutical industry, they do not understand the importance of timely delivery. I ordered the medicines which was supposed to be delivered on Jul 1, but everyday at 12:00 am I get a message that my ordered is slightly delayed and will be delivered today. It's being going on for 5 days. No response from customer care too. Pharmeasy is a scam. It's a strict NO to order life saving medicines.

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

Company forced to do add on

I am teisha joshi. I ve booked test for my mother from pharmeasy.I ve booked package from pharmeasy comprenshive full body checkup with vitamin d & B12. Technician come to my house and asking to do other test also apart from this. I ve tell i don't want any other test rather than package. We Customer don't want to pay extra from our pocket. Why Technician is forcing to customer. Technician was forced and tell i.e company pressure to do add on from package.Technician also tell that company is telling if u don't do add on keep ur bag and search for other job. Is this way company works Is Technician selling vegetables or fruits. Take this and that. Why this pressure from company. Pharmeasy keeping qualified technician or not. Don't do any test from pharmeasy powered by thyrocare

June 1, 2025
Unprompted review
Rated 1 out of 5 stars

Always give wrong information

Always give wrong information
Never deliver on time
Total fake delivery specified
Only interest is to take order and payment, after that don’t care about delivery. No refund no delivery such a shame

June 12, 2025
Unprompted review

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