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Rated 5 out of 5 stars

Everywhere else told me my part would take a week - Victor helped find me the part for next day! Great service and experience - Wished I’d visited sooner.

Rated 5 out of 5 stars

Visited phc in Swaythling multiple times and would highly recommend to any engineer to give them a try. Very welcoming and knowledgeable staff, Nothing seems like too much hassle. Parts are ordered in... See more

Rated 5 out of 5 stars

I found PHC website while trying to find a part for my Harmony 5 stove.i was very impressed with the pictures showing every part of my stove listed with item numbers and corresponding part numbers.thi... See more

Rated 5 out of 5 stars

Been using PHC Portsmouth for a long time now, both working for and larger company and for myself. Mark and Carl are always helpful and able to source quite random spares no other merchants are able... See more

Company details

  1. Energy Equipment and Solutions

Written by the company

PHC are an established, specialist supplier of parts for domestic and commercial heating, plumbing, air conditioning and refrigeration systems. We also distribute a wide range of biomass and renewable products, including wood and multi-fuel stoves. ...


Contact info


4.7

Excellent

TrustScore 4.5 out of 5

93 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service, spoke to Andy which was very knowledgeable and very professional. 100% satisfied with product and service I recived.

October 6, 2022
Unprompted review
Rated 5 out of 5 stars

Phc is one of the best part stores in…

Phc is one of the best part stores in cardiff. The staff in there are brilliant Tony is always on hand to help especially if there’s an awkward part that needs to be found and has saved the day on more than one occasion

October 17, 2022
Unprompted review
Rated 5 out of 5 stars

Best spares company in Wales

I have been using phc for few years now. I find them to be very helpful and thier knowledge of boiler spares are second to none. I find Tony very helpful and nothing is too much trouble for him. They are always well stocked with boiler spares and if they haven't got it (which is rare) they normally get it the next day.

October 17, 2022
Unprompted review
Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. They have a huge range of stock so I was able to get my hands on the part I needed straight away.
Staff are really helpful and knowledgeable about the products. What a fantastic team there in Bristol!!

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience.. helpful and quick

Great experience... bought a Vaillant diverter from another supplier without an adapter lead in the package (my fault not theirs) struggled to find an adapter but PHC had them. Phoned them up as they didn't have a photo and the bloke went and had a look at the part so he could describe it for me.. Ordered the part in the afternoon and arrived 10:30 the next morning Bristol to Essex.. now I can fix the boiler.. Tks

June 30, 2020
Unprompted review

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