Phlebotomy Services Ltd Reviews 

490
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and welcoming medical staff who consistently go above and beyond to make every procedure completely stress-free, painless, and remarkably comfortable for everyone involved. Reviewers repeatedly highlight the outstanding care provided during appointments, noting how professionals expertly handle complex situations and successfully assist individuals who struggle with severe needle phobias. Some reviewers were happy with the remarkably quick turnaround times and the extremely seamless booking system that allows for easy scheduling. Consumers also appreciated the high efficiency of receiving prompt test results alongside attentive, professional support throughout their entire visit.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professional, friendly, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick, professional, and painless... See more

User experience

Consumers find user experience to be positive, describing the entire service from online booking to the blood... See more

Booking process

Customers had positive experiences with the booking process, highlighting good availability and smooth... See more

Customer service

People report positive experiences with customer service, highlighting that staff members are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you so much for allowing our 11 year old such a positive experience after so much dread, blood phobia and past medical traumas, it’s helped him in such a huge way, he was so proud of himself and... See more

Rated 5 out of 5 stars

Having been told I have to wait 3 weeks for a repeat blood test at my local surgery I looked on line and came across your services . From the moment I contacted you I was re assured - offered an appo... See more

Rated 5 out of 5 stars

Phlebotomy Services were extremely helpful when I was looking for a private blood test. The planned and quoted for my requirements and assisted in deciding on the best test for my circumstance. T... See more

Rated 5 out of 5 stars

A big thank you to the whole team at Phlebotomy Services Ltd! Gill and the team made the entire process from booking to testing very easy to manage and completely stress-free. I opted for a hom... See more


Company details

  1. Blood Testing Service
  2. Specialized Clinic

Written by the company

CQC-registered private phlebotomy service, established for 17 years, providing professional blood testing at home, at work or from our clinic in Warwickshire. Experienced, handpicked team of phlebotomists covering the UK, Scotland, NI & Wales Private blood testing with or without a GP referral. Blood kit collection and centrifuge services – mobile and clinic-based. NHS blood test forms accepted to help reduce waiting times. Corporate health testing, workplace lead monitoring. Clinical research & trial services. On-site blood testing for gyms, health clubs & sports teams. Nationwide mobile phlebotomy support for leading laboratories. Locum phlebotomy cover for healthcare providers. Specialist phlebotomy support for children and patients with additional needs. Phlebotomy Services Ltd is an independent, family-run CQC-registered phlebotomy provider, established in 2009 by founder Jayne Atkins. What began as a small home-visit service supporting patients with needle anxiety has grown into a trusted nationwide provider, with a clinic and offices in Warwickshire and a carefully selected network of experienced phlebotomists across the UK. Providing professional blood collection services for individuals, NHS patients, healthcare providers, laboratories, businesses, research & sporting clients. We are proud to be a trusted partner to organisations including the Anthony Nolan Trust, supporting their vital donor and clinical services across the UK. From home and workplace appointments to clinic-based testing, clinical research and specialist nationwide contracts, our approach remains the same: professional, reliable and personal. Although we have grown, we remain committed to the values on which the business was built – high standards & care for every patient. We believe we are large enough to deliver nationally, but small enough to care personally.


Contact info

4.9

Excellent

TrustScore 5 out of 5

490 reviews

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4.9

All reviews

(490)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely clinic lovely people

Lovely clinic lovely people. First time I’ve ever had blood taken so painlessly. Appointments same or next day no more waiting for two or three weeks at the GP or hospital

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent, professional home service

Excellent, professional home service

I booked a home visit for a private blood kit collection and I am extremely satisfied with the level of service provided.

The booking process with Laura was smooth, and the communication was clear throughout.

The phlebotomist, Andrea, performed the blood draw precisely at 8:00 AM. She was exceptionally skilled and professional. As a patient prone to severe vasovagal reactions, it was vital for me to remain fully recumbent during the procedure. Andrea handled this with great care, ensuring my absolute safety and comfort. She took her time, handled the specimen tubes meticulously to avoid any clotting, and verified all the clinical details accurately.

An outstanding, high-quality clinical service from an experienced team. I highly recommend them.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Becky was absolutely fantastic

Becky was absolutely fantastic - I am someone who other professionals have always struggled to get blood from and even had to give up on. But Becky had so much knowledge and was so caring with her approach. She made me feel so at ease and managed to do the draw perfectly without giving up! I can't recommend enough.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Can NOT say enough positive about my…

Can NOT say enough positive about my entire experience with the whole team! From making my appointment (and needing to change it) to having one of the easiest "sticks" (which is saying something, I have tiny veins!) - to the most pleasant chat that made the entire event feel like a fun outing with friends, instead of a necessary medical procedure. Don't hesitate - this is a wonderful group of super pleasant medical professionals!

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful place

Wonderful place, so patient & kind, all staff go above and beyond for needle phobic visits. I wish I had found them 18yrs ago, I do not have the words to praise & thank them enough.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend great service

James provided a quote very quickly. He booked a home appointment for my son, to have bloods taken, for a kit we bought online.
Beici was really good with my son, as he was nervous, she was very calming and friendly. She labeled all the samples. Great service, would definitely use again

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Speedy and Convenient

My appointment went smoothly. It was very quick. I didn't have any issues. Getting an appointment wasn't a problem either. I've used the clinic on multiple occasions and I don't have any negative experiences to report 👍🏾

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend to anyone!

For someone who is absolutely petrified of needles, the whole experience felt far less daunting. From booking the appointment with James to having it with Becky, I felt so supported throughout. Becky guided me in such a calm, kind, and genuine way, making me feel completely at ease—even while facing one of my biggest fears. Would definitely use this service again and would recommend to anyone! Thank you so much!

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing staff

I always get super nervous for blood test and often feel very faint. Unfortunately I do not remember the name of my nurse but she was simply fabulous. It was so quick, not fuss and I felt great. I really cannot recommend this place enough - especially if you are nervous with having blood drawn.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Phlebotomy Services excellent service

Phlebotomy Services were extremely helpful when I was looking for a private blood test. The planned and quoted for my requirements and assisted in deciding on the best test for my circumstance. There costing were very economical especially as they were offering to travel a 60mile all round journey to take the blood.
Phlebotomy Services offer a quick turn around with the results in my case later that same day.
Absolutely excellent service.
Cole

e results

January 30, 2026
Unprompted review

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