Phlebotomy Services Ltd Reviews 

490
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and welcoming medical staff who consistently go above and beyond to make every procedure completely stress-free, painless, and remarkably comfortable for everyone involved. Reviewers repeatedly highlight the outstanding care provided during appointments, noting how professionals expertly handle complex situations and successfully assist individuals who struggle with severe needle phobias. Some reviewers were happy with the remarkably quick turnaround times and the extremely seamless booking system that allows for easy scheduling. Consumers also appreciated the high efficiency of receiving prompt test results alongside attentive, professional support throughout their entire visit.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professional, friendly, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick, professional, and painless... See more

User experience

Consumers find user experience to be positive, describing the entire service from online booking to the blood... See more

Booking process

Customers had positive experiences with the booking process, highlighting good availability and smooth... See more

Customer service

People report positive experiences with customer service, highlighting that staff members are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you so much for allowing our 11 year old such a positive experience after so much dread, blood phobia and past medical traumas, it’s helped him in such a huge way, he was so proud of himself and... See more

Rated 5 out of 5 stars

Having been told I have to wait 3 weeks for a repeat blood test at my local surgery I looked on line and came across your services . From the moment I contacted you I was re assured - offered an appo... See more

Rated 5 out of 5 stars

Phlebotomy Services were extremely helpful when I was looking for a private blood test. The planned and quoted for my requirements and assisted in deciding on the best test for my circumstance. T... See more

Rated 5 out of 5 stars

A big thank you to the whole team at Phlebotomy Services Ltd! Gill and the team made the entire process from booking to testing very easy to manage and completely stress-free. I opted for a hom... See more


Company details

  1. Blood Testing Service
  2. Specialized Clinic

Written by the company

CQC-registered private phlebotomy service, established for 17 years, providing professional blood testing at home, at work or from our clinic in Warwickshire. Experienced, handpicked team of phlebotomists covering the UK, Scotland, NI & Wales Private blood testing with or without a GP referral. Blood kit collection and centrifuge services – mobile and clinic-based. NHS blood test forms accepted to help reduce waiting times. Corporate health testing, workplace lead monitoring. Clinical research & trial services. On-site blood testing for gyms, health clubs & sports teams. Nationwide mobile phlebotomy support for leading laboratories. Locum phlebotomy cover for healthcare providers. Specialist phlebotomy support for children and patients with additional needs. Phlebotomy Services Ltd is an independent, family-run CQC-registered phlebotomy provider, established in 2009 by founder Jayne Atkins. What began as a small home-visit service supporting patients with needle anxiety has grown into a trusted nationwide provider, with a clinic and offices in Warwickshire and a carefully selected network of experienced phlebotomists across the UK. Providing professional blood collection services for individuals, NHS patients, healthcare providers, laboratories, businesses, research & sporting clients. We are proud to be a trusted partner to organisations including the Anthony Nolan Trust, supporting their vital donor and clinical services across the UK. From home and workplace appointments to clinic-based testing, clinical research and specialist nationwide contracts, our approach remains the same: professional, reliable and personal. Although we have grown, we remain committed to the values on which the business was built – high standards & care for every patient. We believe we are large enough to deliver nationally, but small enough to care personally.


Contact info

4.9

Excellent

TrustScore 5 out of 5

490 reviews

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4.9

All reviews

(490)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, speedy and professional. I have very hidden veins and often have trouble with a blood draw, this was fast, easy and no bruising. Thank you!

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service for autistic child

Our son is autistic so taking bloods can be a tricky procedure. This was the 2nd time we have used Phlebotomy Services and both times they have been excellent. I thoroughly recommend them and they are our go to place for whenever we need bloods.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and friendly.

Used their service for a Medichecks blood test. Couldn't have been easier, parked on the road just outside, professional set-up, quick, efficient and friendly.

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent.
I have used Phlebotomy Services before. It's easy to book and arrange online (or by phone), free parking on the street outside, friendly caring staff, painless blood draw.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Needing to get bloods done far from home...

Needing to get bloods done far from home, I found the process of setting it up before travelling half way around the world very easy due to the friendly and efficient staff. Having the bloods taken in person was equally straightforward and pleasant. Thank you to all the staff I have interacted with.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

My blood test was for the NHS (who…

My blood test was for the NHS (who didn’t have anyone available at the time I was free).
Phlebotomy services slotted me in quickly, the NHS promptly sent it to the wrong GP - despite their name being on the form correctly🙄
Phlebotomy services went above and beyond what they were asked to do, tracing it, and getting it resent!
Thank you thank you thank you!!

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Fast, efficient and friendly

Fast, efficient, professional and friendly. Whilst I’m not in the least concerned or worried about blood draws, I was assured from the very start of the process, felt at ease and in good hands. The Phlebotomist was highly skilled, she labeled all the samples, helped complete the forms, and packaged the samples up for later courier collection from my home. I’d highly recommend their services.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

highly recommend

Got an appointment within less than a week. My daughter has a severe needle phobia and faints, Jade put her at ease and was lovely. Would highly recommend.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Worth every penny

Worth every penny! Used them for years, with good reason. The team are a delight. The service is impeccable. Convenient, professional, successful every time (can be a challenge for others, for this 95 yr old patient). Never think twice about taking this option at home.

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Seamless experience!!

I had a great experience having my bloods taken by Jayne at Phlebotomy Services in Coventry. I’m a bit of a wuss with my bloods and have a history of fainting when having multiple vials, but Jayne seemed to have a very good knack at keeping me distracted. The team have been so accommodating to me changing my apt several times. They were very helpful when trying to find the enterance and very welcoming on arrival. Thank you again so much, you made my experience seamless.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Go the extra mile.

They’re so lovely, they enable the nervous and needle phobic person to face having blood taken.
They go the extra mile to really look after you. Cannot recommend highly enough.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

My veins are small and blood draws aren't always easy, but it all went smoothly at Phlebotomy Services. Jayne was so professional, experienced, friendly, calming and reassuring, I barely felt the blood draw, it was the best experience ever. I needed to leave the sample at the office for a pickup by DHL later in the day and the staff kindly agreed to this arrangement. I highly recommend Phlebotomy Services in Kenilworth.

March 10, 2025
Unprompted review

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