Phlebotomy Services Ltd Reviews 

490
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and welcoming medical staff who consistently go above and beyond to make every procedure completely stress-free, painless, and remarkably comfortable for everyone involved. Reviewers repeatedly highlight the outstanding care provided during appointments, noting how professionals expertly handle complex situations and successfully assist individuals who struggle with severe needle phobias. Some reviewers were happy with the remarkably quick turnaround times and the extremely seamless booking system that allows for easy scheduling. Consumers also appreciated the high efficiency of receiving prompt test results alongside attentive, professional support throughout their entire visit.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professional, friendly, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick, professional, and painless... See more

User experience

Consumers find user experience to be positive, describing the entire service from online booking to the blood... See more

Booking process

Customers had positive experiences with the booking process, highlighting good availability and smooth... See more

Customer service

People report positive experiences with customer service, highlighting that staff members are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you so much for allowing our 11 year old such a positive experience after so much dread, blood phobia and past medical traumas, it’s helped him in such a huge way, he was so proud of himself and... See more

Rated 5 out of 5 stars

Having been told I have to wait 3 weeks for a repeat blood test at my local surgery I looked on line and came across your services . From the moment I contacted you I was re assured - offered an appo... See more

Rated 5 out of 5 stars

Phlebotomy Services were extremely helpful when I was looking for a private blood test. The planned and quoted for my requirements and assisted in deciding on the best test for my circumstance. T... See more

Rated 5 out of 5 stars

A big thank you to the whole team at Phlebotomy Services Ltd! Gill and the team made the entire process from booking to testing very easy to manage and completely stress-free. I opted for a hom... See more


Company details

  1. Blood Testing Service
  2. Specialized Clinic

Written by the company

CQC-registered private phlebotomy service, established for 17 years, providing professional blood testing at home, at work or from our clinic in Warwickshire. Experienced, handpicked team of phlebotomists covering the UK, Scotland, NI & Wales Private blood testing with or without a GP referral. Blood kit collection and centrifuge services – mobile and clinic-based. NHS blood test forms accepted to help reduce waiting times. Corporate health testing, workplace lead monitoring. Clinical research & trial services. On-site blood testing for gyms, health clubs & sports teams. Nationwide mobile phlebotomy support for leading laboratories. Locum phlebotomy cover for healthcare providers. Specialist phlebotomy support for children and patients with additional needs. Phlebotomy Services Ltd is an independent, family-run CQC-registered phlebotomy provider, established in 2009 by founder Jayne Atkins. What began as a small home-visit service supporting patients with needle anxiety has grown into a trusted nationwide provider, with a clinic and offices in Warwickshire and a carefully selected network of experienced phlebotomists across the UK. Providing professional blood collection services for individuals, NHS patients, healthcare providers, laboratories, businesses, research & sporting clients. We are proud to be a trusted partner to organisations including the Anthony Nolan Trust, supporting their vital donor and clinical services across the UK. From home and workplace appointments to clinic-based testing, clinical research and specialist nationwide contracts, our approach remains the same: professional, reliable and personal. Although we have grown, we remain committed to the values on which the business was built – high standards & care for every patient. We believe we are large enough to deliver nationally, but small enough to care personally.


Contact info

4.9

Excellent

TrustScore 5 out of 5

490 reviews

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4.9

All reviews

(490)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Needed a PSA test and came across…

Needed a PSA test and came across Phlebotomy Services Limited right here in my home town of Kenilworth. Visited them on Saturday morning and met with the Managing Director Jayne Atkins. Congratulations to Jayne for building a brilliant company and I would have no hesitation in recommending their services to anyone who needs blood test services.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

quick communications

They responded to all my enquiries, provided quotes with very short notice, and returned the blood test results very quickly (they don't have a laboratory for the analyses as the mainly offer phlebotomy service, but they also work with external facilities for the blood tests). The staff is also very friendly. Highly recommend it.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding for needle phobic children

Look no further if you need help with needle phobic children. Can't rate highly enough. Approached Jayne as her company helped my niece and totally transformed the blood test experience for her, from a needle phobic girl so some happy to have one. Jayne stayed late on a Friday evening to get a blood test done with our son. We had spent over an hour in an NHS surgery earlier that day and failed. There are some very kind and good people out there, Jayne is one of them - can't thank her enough.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Perfectly smooth experience

The whole experience was perfectly smooth from the booking to the actual bloods. The nurse that we saw was exceptional and made myself and my husband feel at ease and comfortable. The procedure was quick and painless. Would definitely recommend and use again.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

I would like to commend Jayne and her…

I would like to commend Jayne and her team from Phlebotomy Services for their exceptional work. They successfully obtained blood samples under extremely challenging circumstances from an individual with severe learning difficulties. Their calm, understanding approach and professionalism ensured a positive outcome. I highly recommend Jayne and her team for blood collection in complex situations.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended for needle phobia

I highly recommend Phlebotomy Services for anyone who struggles with getting blood tests done. They’re professional, efficient and empathetic to those who need extra support.
I have an extreme needle phobia that had made getting a blood test done an impossibility for the past 12 years. I tried exposure therapy and various blood test attempts with different clinics and doctors to no avail. Jayne at Phlebotomy Services did what no one else could and got a sample out of me. She made me feel comfortable and talked through everything with me. She took the time to listen to my fears and concerns with the tests and let me know that even if I couldn’t get in done on the day, she wouldn’t give up on me.
Her caring nature, and deep understanding of my phobia made me feel I could trust her. I cannot express how grateful I am to Jayne and the team for being patient and kind beyond measure. After years of failed attempts, I found success here. I have even been back again, and it gets easier each time knowing that they won’t rush me and still take the care and extra attention I need.
If, like me, you have a needle phobia, sensory issues or autism then I cannot recommend Jayne enough.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great service- highly recommend

A big thank you to the whole team at Phlebotomy Services Ltd!
Gill and the team made the entire process from booking to testing very easy to manage and completely stress-free.

I opted for a home visit, and they were incredibly accommodating when I needed to adjust my appointment to suit my test requirements. Becky attended and provided an excellent service with a friendly and welcoming approach. Thank you.

Highly recommended, many thanks again to Gill and the team!

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Child with blood phobia, past medical traumas

Thank you so much for allowing our 11 year old such a positive experience after so much dread, blood phobia and past medical traumas, it’s helped him in such a huge way, he was so proud of himself and feels so much more confident about medical things now and trusting he won’t bleed out. Also, he doesn’t even have a bruise or even a tiny mark, it was honestly the best blood test ever! You are amazing Jayne especially with his lack of visible veins, no wonder you are so highly recommended. Worth every penny for this experience for him, we are very relieved parents.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Smooth and easy experience

Smooth and easy experience. I was actually running a few mins late due to something that was my own fault. This wasn't a problem. I was in and out inside of 10 mins. Painless and professional experience all around.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Simply the best

I contacted Jayne and her team at very short notice to arrange a specific test I needed to rule out a medical condition. From the moment I spoke to Jayne she made every effort to ensure I had the test on the same day and the results were provided later that evening. She even held up the courier just so that I could come in and have the test.

When visiting the clinic Jayne and her team made me feel welcome and were very friendly. Jayne and her team are very professional and make you feel at ease when in their clinic.

Thank you for all your efforts today. Much appreciated and will be recommending you to friends and family.❤️❤️

September 23, 2025
Unprompted review

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