I have used Phoenix Events for a key holding service. I have only made use of their services once, this turned out to be a false alarm activation, however I was very please that I wasn't attending al... See more
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Adam was very friendly and helpful when I called asking if there was any way that my sons toy planes could be retrieved from a locked school field. He went out of his way to collect them and dropped t... See more
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These guys are very professional both in their work ethics and appearance. Two of their guards in particular have gone above and beyond with their duty of care towards a customer who suffered a panic... See more
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The Phoenix Team were absolutely fantastic in supporting Kings College London’s Student’s Union’s 2025 Welcome Fair. This is a high risk, central London event that welcomes over 7000 students. This wa... See more
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Company details
Written by the company
Phoenix Events (East) Ltd was formed in 2018 to bring you a simple, flexible, effective and professional service. We are your reliable partner for all your car parking, traffic management and other event support needs. As well as: Event Management Traffic Management Event Security/Stewarding Static Guarding Construction Security Night Portering CCTV Monitoring Door Supervision Key Holding and Alarm response COVID Rangers Litter Picking Leaflet Distribution We also understand that most events may require a bespoke service and would be delighted to discuss your individual needs during an on-site consultation.
Contact info
St Georges Works, 51 Colgate,, NR3 1DD, Norwich, United Kingdom
- 01603 952322
- admin@phoenixeventseastltd.co.uk
- phoenixeventseastltd.co.uk
I used this firm for door and gate…
I used this firm for door and gate control at a private party and the service provided was excellent. I will use them again
June 21, 2025
Unprompted review
Reply from Phoenix Events (East) Ltd
We're really pleased to hear you were happy with the service provided at your private party. Our SIA licensed Door Supervisors take pride in delivering professional and reliable security, and it's great to know their efforts helped your event run smoothly.
We’d be delighted to support you again in the future, thank you for choosing Phoenix Events (East) Ltd!
School Prom Event - Excellent
The security guards provided for our school prom were excellent. Extremely profession and supportive, no ask was too much! Felt very comfortable throughout the event with their expertise!
June 27, 2025
Unprompted review
Reply from Phoenix Events (East) Ltd
It was great to work with your team on this event again this year, and we're so pleased to hear you felt supported throughout. Our fully enhanced DBS-checked SIA Door Supervisors always aim to provide a professional and reassuring presence, especially at important memroable events like a school prom
Absolutely buzzing after the Spudman…
Absolutely buzzing after the Spudman game just two days ago, and I’ve got to give massive props to Phoenix Events Limited for their outstanding support on the day. From start to finish, they were on the ball making sure everything ran as smoothly as possible. They weren’t just standing around either; they were constantly checking in with me, asking if I needed extra hands, whether it was topping up food supplies or even running to the local cash and carry to grab more stock. That kind of initiative is rare, and I was seriously impressed.
They handled the crowd like pros keeping the queue calm and orderly, no pushing, no shouting, no drama. They created a safe, controlled space so everyone could enjoy the day without stress. No fights, no quarries, no mobbing just a brilliant atmosphere and a well-oiled operation from start to finish. It was a memorable event for all the right reasons, and Phoenix Events played a massive part in that. I honestly couldn’t have done it without them. If you’re planning an event and want peace of mind, these are the people to call. Legends.
June 24, 2025
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you so much for the amazing review! We absolutely loved being part of the SpudMan event, such a brilliant day. We’re all about creating safe, positive events, and it’s great to know that came across in the team’s can-do attitude, and it was a pleasure to support you as a small business with your idol visiting. The team looks forward to seeing you soon.
Great service from start to finish.
Great service from start to finish with our event. From first contact to delivery of the event, the team have been first class.
April 13, 2025
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you so much for your kind words! We are thrilled to have been able to support the Nelsons Journey Charity Easter Egg Hunt with car park management, signage, and radios. It’s always a pleasure to work with your team, and we appreciate your trust in us from start to finish. We look forward to supporting you in the future!
Fantastic event support!
Phoenix have provided fantastic support for several of our events now, including leading on health and safety, and managing road crossings and closures. Always available to offer advice before the event, and ready to pitch in to help with anything on the day, they're proactive, positive and energetic. Thank you!
November 29, 2024
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you Mari so much for your kind words. It was a pleasure to be a part of your event. We always strive to go the extra mile for the events we support, especially those with a strong community focus. We have been working for you for years since you started in 2021. On events such as the Christmas Lights Switch on and the Lantern Parade as well as the Mid Summer Festival. We have also sponsored other community events you have put such as the community cinema. We look forward to supporting the work you do in the years ahead.
Fireworks Event
Fantastic service from the start to the end of our event. The team that attended were extremely professional and we look forward to using them again in the future!
November 2, 2024
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you for your kind words. We pride ourselves in the service we offer, We are glad to hear you were happy with everything that our experienced Door Supervisor SIA team provided on the night,
We look forward to working with you again in 2025 and making your event safer and more of a success than it has been for the last few years we’ve worked with you
Professional company to work with
We experienced a set of burglaries in our local neighbourhood and considered a couple of different private security options for 2 different nights to provide peace of mind. I was impressed by the professionalism of the company - both the office team as well as the assigned guard, can highly recommend!
October 16, 2024
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you so much for your 5-star review!
We’re pleased to hear you were happy with the service provided by our marked K9 unit, which patrolled the area during the evening and throughout the night. Our K9 teams are highly trained to offer visible reassurance and proactive protection, and it's great to know their presence made a positive impact.
We truly appreciate your feedback and look forward to supporting you again in the future if needed.
Great Professional Service
Woolyfest.co.uk would like to thank the Phoenix Team who worked at our event this year for their hard work and professionalism.
They went above and beyond what we would have expected for an outside contractor and helped make our event a safe and enjoyable community event.
Nothing was too much trouble for them, without being asked, they mucked in with our events team helping out with keeping the site clean, checking event goers were ok and just generally being present keeping an eye on things for us.
We have already booked them for next years event.
Thank you.
July 20, 2024
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you for your kind words about the team. We pride ourselves on the strength and professionalism of our staff.
Phoenix will always look to go above and beyond, supporting your event with trained and experienced staff. We are glad this was noticed by you and your team. We look forward to seeing this local music event grow and be a part of it in 2025 and the years ahead.
King's Lynn Camping Event!
Incredibly attentive team that ensured the security of my event. They were very professional and relieved a significant amount of my stress in the lead up to a very intense weekend. Would definitely recommend and will be using again!
August 29, 2024
Unprompted review
Reply from Phoenix Events (East) Ltd
We’re so pleased to hear that our team was able to take some of the pressure off and help ensure your King’s Lynn Camping Event ran smoothly. It was a pleasure to provide a full 24/7 service for your event, including overnight support from our K9 unit, to help keep everything safe and secure in the remote location. We look forward to working with you in the future.
It was a great experience with phoenix…
It was a great experience with phoenix Events. Good quality services. Always care about the client with experience security officers.
September 19, 2024
Unprompted review
Reply from Phoenix Events (East) Ltd
We're so pleased you’ve had a great experience working with Phoenix Events (East) Ltd. We take pride in delivering quality service and ensuring our clients and team feel supported and valued. It’s great to know our focus on professionalism and experienced officers shines through.
Over and Above service from a great team.
At Norwich based charity Future Projects, we have long been impressed with the services that Phoenix Events (East) provides. Not only do they look after our three premises across Norwich, they also provided Event Support at our recent fundraising music festival, FutureFest.
It was there that we met Martin, the friendliest, most professional Events Staff we’ve ever come across! Martin was courteous, polite, funny and extremely helpful. Bands loved him, our staff loved him, our volunteers loved him and most importantly, the public loved him.
I would highly recommend Phoenix Events (East) and have no hesitation in asking them to work with us again at FutureFest 2025.
July 21, 2024
Unprompted review
Reply from Phoenix Events (East) Ltd
We’re truly grateful for your kind words and continued support. It’s been an absolute pleasure working with Future Projects, from protecting your premises to supporting FutureFest. Hearing how well Martin represented the team means the world to us — he’ll be thrilled to know he positively impacted everyone he met.
We can’t wait to work with you again and support the great work you do across the community
Phoenix provided a very efficient service with experienced and professional security on the night
Phoenix was very professional and provided us with details of the security: names, badge numbers, timing etc. well before the event. The operatives were excellent, with just the right touch and expertise, giving us the assurance that the security on the night was in very efficient and experienced hands.
The party was held for 75 18-year olds in a 10 acre field, with a marquee, and an entrance gate on the road, so it was not an easy event to control .
July 19, 2024
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you for your kind words. We pride ourselves in the service we offer, We are glad to hear you were happy with everything that our experienced Door Supervisor SIA team provided on the night, so you could also enjoy the event and not worry All Sia current badge checks are sent over to you to show they are active and for full transparency so you have for your records and reference and can do your own checks if needed.
Excellent service
We had the pleasure of Anna and reece from the company coming along an helping out at our first ever event in belton not only did they help with the security needs but also chatted with stall holders an even done some litter picking for us as well they were extremely polite the stall holders all complimented on how well they worked as well they also helped with escorting cars off the premises safely as well they truly are a credit to your team an will be more than happy to have them back at any future events
July 20, 2024
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you for your kind words. We pride ourselves in the service we offer, We are glad to hear you was happy with everything Anna our Manger and Reece our Event Staff provided on the day, going the extra mile to make your first event go smoothly and we look forward to working with you on future events.
Security Services Matt from Phoenix Events
Written by Actor Caroline Munro attending Great Yarmouth Comic Con -
Matt’s personal security services are amazing, he has an innate sense of knowing exactly when and when not to react in potentially difficult situations, keeping everyone in check.
I felt completely safe and could relax knowing that his consummate professionalism did not waver during the time he looked after me!
June 1, 2024
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you Jane for the sharing the review written by English actress, model and singer Caroline Munro. It was a honour to look after Caroline as a guest at this years Great Yarmouth Comic Con at Great Yarmouth Racecourse. Thank you for your kind words about the professional service recived by Matt one of our SIA DS security on duty at this event.
The best service ever
Superb support given in our Northstowe Holi Mela 2024
From beginning to end, Pheonix were always there and never said no to anything. Always willing to help and also have contacts to help make things run smoothly
April 27, 2024
Unprompted review
Reply from Phoenix Events (East) Ltd
Good Morning Neal,
Thank you so much for your kind words. It was a pleasure to be a part of your event. We always strive to go the extra mile for the events we support, especially those with a strong community focus.
We are fortunate to have a strong connection with event suppliers around the country, allowing us to be able to refer helpful and professional individuals to enhance your event, along with our own provision of security and stewarding staff.
Security for a fundraising event.
I have used Phoenix events for security at 2 fundraising events I have organised.
Dawn and Steve were the bouncers we had for on the door, checking off names on the guest list and ensuring no trouble. They are both great, friendly and I feel comfortable having them there. I had food being served outside the venue so l asked them to stand outside keeping a watchful eye and manning the doors.
Professional, excellent service, would recommend
April 20, 2024
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you for your kind words. We pride ourselves in the service we offer, with experienced staff who know the venue, with the promise, where possible, to provide the same staff at each of your events to make your event run smoothly and so you can build up a good working relationship as one team to provide a safe event.
Would definitely recommend
Would definitely recommend - Phoenix Events support a number of Events that I attend as a Volunteer and I have always found the Company are extremely contentious and very professional nothing is too much trouble and they take time to understand what the Event Manager requires, they take time to get to know the course for any Event and meet the Team in advance to ensure they fully understand what is required.
July 2, 2023
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you for your kind words it is great to support charity events, and this is a big part of the work we do. Not only providing a charity discount but our management and staff volunteering when possible to support the great work they do. We will also make sure we know the event inside out even if this is the 1st time we have provided staff or the 100th. We pride ourselves on never getting complacent in everything we do.
Phoenix Events (East) Ltd supported ProspHER Fest Norwich 2023
Phoenix Events (East) Ltd supported ProspHER with the delivery of our ProspHER Fest Norwich 2023 event, providing and sourcing car park attendants, entertainment and a videographer. All people involved were professional, helpful and worked with our team to provide a successful event.
September 14, 2023
Unprompted review
Reply from Phoenix Events (East) Ltd
It was a real pleasure to support ProspHER Fest Norwich 2023. We’re proud to have provided car park attendants, entertainment, and a videographer to help make the event a success. We're so pleased to hear that everyone involved was professional and helpful it truly means a lot to the team.
It was also a pleasure to sponsor and support the event in this way, and we look forward to hopefully working with you again in the future!
Caravan site security
Phoenix events have been a pleasure to work with.
We required security at very short notice and they were able to accommodate us.
Always professional, friendly, extremely reliable, easy to communicate with and secured our site so we had no more issues.
Will definitely use them again and recommend them to others.
September 26, 2023
Unprompted review
Reply from Phoenix Events (East) Ltd
It was great to be able to deploy our team to this site immediately with the site set up and the officer on site within an hour of the initial call. We provided a very visual deterrent from minute one of arriving, making sure the client had peace of mind out of hours that the site was secure and in safe hands with our experienced, trained customer service security. patrolling and manning the entry to the site to give peace of mind that only the people who were staying on site were on site at all times.
Very supportive of local charities!
We are a charity that provide housing for people experiencing homelessness in Norwich. We recently held an event at one of our hostels, we needed some metal barriers. We reached out to Phoenix Events and asked if they could help. They were fantastic from start to finish, they let us borrow the barriers free of charge they delivered them to the event and collected them the next day. Thank you! :)
August 15, 2023
Unprompted review
Reply from Phoenix Events (East) Ltd
It was a pleasure helping St Martins Housing who Helping the homeless build a better life in Norwich and Norfolk with the hire of some of our crowd control barriers free of charge for there event. As a company our belieifs are to give back as much as we can in anyway we can. We dont only provide euipment , we provide our services at a dicounted chairty rate or volunter our services for free.
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