I have used Phoenix Events for a key holding service. I have only made use of their services once, this turned out to be a false alarm activation, however I was very please that I wasn't attending al... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Adam was very friendly and helpful when I called asking if there was any way that my sons toy planes could be retrieved from a locked school field. He went out of his way to collect them and dropped t... See more
Company replied
These guys are very professional both in their work ethics and appearance. Two of their guards in particular have gone above and beyond with their duty of care towards a customer who suffered a panic... See more
Company replied
The Phoenix Team were absolutely fantastic in supporting Kings College London’s Student’s Union’s 2025 Welcome Fair. This is a high risk, central London event that welcomes over 7000 students. This wa... See more
Company replied
Company details
Written by the company
Phoenix Events (East) Ltd was formed in 2018 to bring you a simple, flexible, effective and professional service. We are your reliable partner for all your car parking, traffic management and other event support needs. As well as: Event Management Traffic Management Event Security/Stewarding Static Guarding Construction Security Night Portering CCTV Monitoring Door Supervision Key Holding and Alarm response COVID Rangers Litter Picking Leaflet Distribution We also understand that most events may require a bespoke service and would be delighted to discuss your individual needs during an on-site consultation.
Contact info
St Georges Works, 51 Colgate,, NR3 1DD, Norwich, United Kingdom
- 01603 952322
- admin@phoenixeventseastltd.co.uk
- phoenixeventseastltd.co.uk
Swaffham Rugby Club
We hired Phoenix to provide overnight marquee security. The guard, Rob, was thoroughly professional. He turned up on time, was attentive and presentable and carried out his duties without any issue. Thanks.
May 19, 2022
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you for such a positive review, we are really grateful for such wonderful feedback. We loved providing for your event, and look forward to doing so again in the future!
Steam Rally Security
We employed Phoenix Events to provide us with security at our steam rally, Saffron Walden Crank Up. We were very happy with the service provided Sam ran the security in a professional manner and was happy to help with anything we needed. We will be booking again next year.
May 5, 2022
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you so much for such positive feedback, we really appreciate it! We really enjoyed working at the Crank Up, and cannot wait to get involved in future events.
We are always keen to provide the best service, and our team truly makes this happen. Congratulations on such a wonderful event, it was remarkable :)
Great
They recently did the parking at the all about dogs show in Essex, friendly helpful staff who looked like they enjoy what they do! Very professional, great job!
May 2, 2022
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you so much for leaving us a review, we are really grateful for such positive feedback! We thoroughly enjoyed working at Hyland Park, and are always happy to assist clients and customers with whatever they need! :)
Phoenix Events (East) Ltd
Phoenix Events (East) Ltd, were in charge of the bag drop at a recent marathon I took part in. I left my bag with the very friendly member of staff who packed it into the truck which would then transport it to the finish line. Within minutes I realised that I needed my bag back as I had forgotten to put my sunglasses inside. The staff member had no problem finding my bag again and waiting whilst I did what I needed to. I saw a few other people asking for their bags back, as they too had forgotten to do something and none were moaned at for this. Collecting my bag at the end was also very smooth. I had genuinely thought I may find that my sunglasses inside were damaged and/or that the two bananas I had in my bag would have been squashed after being moved about but nothing was broken or squashed. My bag must have been dealt with very carefully as it wasn't a very sturdy bag!! All very good stuff! Thank you!
April 21, 2022
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you so much for leaving such positive feedback - we will make sure to pass this onto the team who worked at Boston Marathon! It was such a wonderful event to be a part of, with such an incredible atmosphere.
We pride ourselves in putting customers first, and I am so glad that this attitude came across clearly. Our staff work quickly and efficiently, and will always be on hand to assist the public however they can.
Thank you! :)
Ipswich Town matchday
Took my children and mum to an Ipswich Town football game and the phoenix staff were on the turnstiles..
Very approachable very happy and friendly. This is a company that values each employee and it show great management skills guy keep up the good work
April 21, 2022
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you so much for such a positive review - we are so grateful for any feedback, so that we can ensure we can provide the best services all of the time!
Our team are our main priority, and truly are a wonderful group of family - we are known for being like a family! All of our staff work well as a team across all our events, which is crucial to providing the best possible experience to all of our customers.
Thank you! :)
Have been very good
We (Aztec) have used Phoenix Events for many events at The Norfolk Showground and have had overall a excellent service from them. Many members of staff return for our events which ensure they are familiar with their roles and they are courteous. We use them for a range of services including day security, carparking and general event build up. Obviously security companies are only as good as their staff deployed and so far I have been very pleased / impressed. Would recommend.
April 19, 2022
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you so much for leaving such a positive review, it means a great deal to be able to pass on such fantastic feedback! We love working at The Norfolk Showground, and have had nothing but wonderful experiences from working with a range of events there. Our staff are of great importance to us, and we always seek to work as a team to provide the best services for our clients and customers, across security, stewarding, car parking and night portering etc.
Having been involved with such a large range of events, our staff are always willing to get involved, which ensures lots of familiarity with what their job requires. We are so pleased to hear that they worked efficiently, and cannot wait to get involved with more events at The Norfolk Showground in the summer, and into the long-term future.
Thank you Aztec! We look forward to working with you again :)
Minidonks on parade
We took part in the vast Winnold’s Day Parade at Downham Market with our Miniature Donkeys for Well-being. The event was very well run, the parking, security and marshalling were all well handled. We will definitely be back for a subsequent event.
March 29, 2022
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you so much for such a positive response - we are always grateful for any feedback so we can continue to improve our services as much as we can!
The parade at Downham Market was a wonderful event, that we loved getting involved with! Please do let us know if there is anything we can support you with in the future, and we would be happy to get involved :)
Thank you!
Phonenix Events
Phonenix Events, have helped us with night cover for a few years now and have been amazing, and always willing to help even at short notice, we can’t thank Adam and team enough
March 25, 2022
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you so much for such a lovely review - that is so kind! Our team are incredibly hard working, and always work their hardest no matter the event. We love being able to support wherever we can, and are so grateful to our team for working so well both independently and in our team.
We will pass the lovely feedback onto the team, which I am sure they will be highly grateful for :)
Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.