Very disappointed with heat lamp purchase and return experience. I was refunded only a 70 percent on a purchase that didn’t work, with an awkward and bad design, and subsequently injured myself badl... See more
Company replied
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See what reviewers are saying
Qality products, good choice, website a little sluggish. Delivery needs tweaking - I palced order on Friday, next day delivery would mean Monday, phonecall to sercice centre confirmed that; but... See more
Company replied
I phoned through my order because I was having trouble ordering online, the lady I spoke to was so helpful and made the process very easy, she set up my account too. Phoenix own brand needles great qu... See more
Didn’t have everything I ordered in stock. Paid the £5 postage for what they did have in stock. When remaining products came in stock, I was charged £5 postage again. Cancelled order as I feel this is... See more
Company details
Written by the company
Chinese Medicine Supplies | Chinese Herbal Dispensary | Acupuncture Needles | TCM CPD Courses
Contact info
5 Lonebarn Link, Springfield Business Park, CM2 5AR, Chelmsford, United Kingdom
- +44 (0) 1245 350822
- info@phoenixmedical.com
- phoenixmd.co.uk
Prompt delivery of goods with excellent…
Prompt delivery of goods with excellent customer service
September 24, 2019
Unprompted review
Friendly honest service
Friendly honest service, from a company who are always trying to improve and help.
John, in Ireland.
September 23, 2019
Unprompted review
Placed my urgent order over the phone…
Placed my urgent order over the phone and product arrived next day. Friendly staff and good service.
September 23, 2019
Unprompted review
very efficient
September 18, 2019
Unprompted review
Fantastic service and all the staff are…
Fantastic service and all the staff are very helpful. All the products are top quality and the delivery always arrives on time!
September 17, 2019
Unprompted review
Fast delivery
Fast delivery - products seem good so far, although still adjusting to the difference between them and my preferred brand (Dong Bang)
September 16, 2019
Unprompted review
Excellent service
Excellent service, extremely helpful and knowledgeable staff. A pleasure to deal with.
September 16, 2019
Unprompted review
Excellent speedy service as normal.
August 27, 2019
Unprompted review
Always delivery very promptly and if I…
Always delivery very promptly and if I have cause to speak to the office they are always polite, courteous and efficient.
August 27, 2019
Unprompted review
Absolutely perfect products and service!
August 20, 2019
Unprompted review
Sourced the answer quickly and fixed a…
Sourced the answer quickly and fixed a problem speedily and reliably xx
August 20, 2019
Unprompted review
Always a great and prompt service as…
Always a great and prompt service as well as good quality products.
August 19, 2019
Unprompted review
Great quality at reasonable prices.
Great quality products at reasonable prices and always on time.
Thank you Phoenix Medical.
July 2, 2019
Unprompted review
Quick and efficient service.
July 1, 2019
Unprompted review
always very good service.
June 4, 2019
Unprompted review
Excellent fast efficient service
Excellent fast efficient service, can’t fault it.
June 3, 2019
Unprompted review
Very good customer service
June 3, 2019
Unprompted review
Great acupuncture needles
Great acupuncture needles, great service, British company
June 3, 2019
Unprompted review
I am very satisfied with the service…
I am very satisfied with the service Phoenix Medical provides.
The herbs that they supply are very good quality. I am very happy with their acupuncture needles as well.
The staff is very kind and very helpful.
May 8, 2019
Unprompted review
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