Phonedge 

I ordered a TV through phonedge, a pop-up whilst looking on Amazon Phonedge took my money and has not delivered the item I have tried contacting them through email. phone and their messenger service
No response at all. Nothing
Still trying but little hope of seeing my goods i fear. A terrible experience. Will be taking further action if nothing received by the end of the week.

Very good site, easy to use and fast checkout. No complaints here.

I ordered a Samsung Monitor before realising i no longer needed it. I cancelled almost immediately but they still took my money the following day. I then got an e-mail saying i would be refunded within 14 days and haven't heard anything since. I am now in the process of contacting the Financial Ombudsman to retrieve my money. What annoys me is they took the money after i had cancelled the order. Something definitely dodgy about them.

Edit :- As far as i know i haven't been refunded yet and am still waiting for my cash.
Edit 2:- I received an e-mail saying i had been refunded yesterday and a threat that if i didn't change my post on here they would take Legal Action. I still haven't had my money refunded and their within 14 days promise has passed. I have no reason to change anything at the moment and have been told nothing but lies.

It has now been over a month and still no refund. I didn't really want to involve my Bank and Solicitor but enough is enough. I have given them more than enough time and think i have been quite reasonable in the circumstances. Not happy with this company at all.

I was stupid enough not to read the reviews first before l decided to part with £200 for a Samsung Projector. I'm always telling everyone else watch out for these sites. Unfortunately i missed the detail until it was too late. So a week passed and was sent an email that it would be another 5 days before delivery. No thanks l had already waited 7 days! Refund was issued via an email stating 14 days and my bank will not look into this until the same time has lapsed. Phonedge if you are reading this your e-commerce is dreadful, you do not fulfil items. If l can l will update here in 14 days to tell you if l received my money back (or not)!
UPDATE: 10 days into return of refund, still nothing.
Fraud case opened with Bank. Money back in account by the afternoon!

Good experience and good comms. Kept me up to date with delivery etc.
Very good saving.

Ordered a tv from Phonedge. Advised one day before delivery order refunded. Refund not in bank for two months. Rang Phonedge and they put the phone down on me and did not answer Emails. Fortunately paid by Tesco credit card and after consulting with citizens advice asked Tesco to refund money. Tesco was swift and refunded my money. After reading the reviews I am surprised that Tesco is still dealing with Phonedge. Avoid Phone Edge.

AVOID - AVOID - AVOID
THEY TOOK PAYMENT AND THEN EMAILED BEFORE DELIVERY SAYING TO SEEK A REFUND FROM YOUR BANK - OTHER REVIEWS DETAIL THE SAME EXPERIENCE - THERE ARE NO GOOD REVIEWS.
I HAVE REPORTED MY EXPERIENCE TO TRADING STANDARDS AND ACTION FRAUD.

UPDATE - BE AWARE OF A NUMBER OF REVIEWS THAT ARE APPEARING, THESE REVIEWS HAVE ONLY 1 OTHER REVIEW TO THERE NAME, OR IN ONE CASE TWO, MY ADVICE WOULD BE TO ONLY TAKE INTO ACCOUNT REVIEWS WITH MULTIPLE REVIEWS THAT LOOK GENUINE .

PLEASE READ BELOW FROM "SCAM DETECTOR"
phonedge.co.uk Review
The Scam Detector website Validator gives phonedge.co.uk a pretty low trust score on the platform: 15.4. It signals that the business could be defined by the following tags: Controversial. High-Risk. Unsafe.. We are confident about our score as we also partner with other high-tech, fraud-prevention companies that found the same issues. So, why this low score? We came up with the 15.4 score based on 53 aggregated factors relevant to phonedge.co.uk's industry. The algorithm flagged its seemingly suspicious success, even with a newly registered domain. It also detected high-risk activity related to phishing, spamming, and other factors noted in the Controversial. High-Risk. Unsafe. tags above. Long story short, we recommend staying away from this website. But let's explain in more detail.

As all the other reviewers state, order got cancelled 1 day before deliver date, £599 order. I received an email from them saying it was a processing problem at their end, and I would be refunded, as yet several emails have been sent, with no response, I have now flagged this to the card company as fraud.

Avoid, Avoid, Avoid !!!!! order cancelled the day before delivery was due, Received an email to contact my bank to check on refund, no attempt at this stage has been made to return my money.