I ordered an iPhone 13 and it came in immaculate condition with 92% battery. I ordered it just before the weekend to bank holiday and took a week to get delivered to me which was unfortunate. Other th... See more
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I wanted to buy Iphone for my son, ordered and waited 3 days as info been ''delivery in 1-3 dsays'' didn't arrive. They told me they DO NOT HAVE IT so is not sent! They offer other one, in EXCELLENT c... See more
Company replied
Ordered a Samsung S8 phone [in "Pristine" condition] for the wife at lunchtime on 11th October - delivered lunchtime 14th October. Simply superb service that outpaced the notifications. The phone... See more
I have purchased 2 Samsung S10s over the past 6months - Selected "excellent condition" and they certainly are, they are pristine as if straight out of the box so definitely keep using them. It arrive... See more
Company details
Written by the company
We provide our customers with fully tested, value for money refurbished mobile phones with 6 month warranty.
Contact info
United Kingdom
- sales@phoneenterprise.co.uk
- phoneenterprise.co.uk
3.8
Great
380 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Phone Enterprise
Dear Khelaf,
Thank you so much for your kind words! We are delighted to hear that you found our service good and professional. Your feedback means a lot to us and motivates our team to continue providing excellent service.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
Top Notch iPhone 13
Phone Enterprise has been fantastic! Their phones are top-notch, and the service is outstanding. Im thrilled with my purchase and highly recommend them.
July 21, 2024
Reply from Phone Enterprise
Dear Kurt,
Thank you so much for your kind words! We are delighted to hear that you found our service good and professional. Your feedback means a lot to us and motivates our team to continue providing excellent service.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
Non existent customer service
The charger sent with the phone doesn’t work. The phone still had pictures of the previous user. I’ve asked for a new charger and I’m still waiting for a response of their customer support and it has been a month.
July 12, 2024
Reply from Phone Enterprise
Dear Gabriel
We are truly sorry to hear about the issues you’ve experienced with your recent purchase. We understand how frustrating it can be to receive a product that doesn't meet your expectations, and we apologize for any inconvenience this has caused.
Regarding the non-functional charger and the previous user’s photos, we take these matters very seriously. This is not the standard we strive for, and we are currently reviewing our quality control processes to ensure this does not happen again.
Even though the cables are provided for free with the phones, we want to make sure you have a fully functional product. We will immediately send you a new charger. Please reach out to us directly at sales@phoneenterprise.co.uk so we can confirm your shipping details and provide you with any additional assistance you may need. As a gesture of goodwill, we would also like to offer you a discount on your next purchase.
Thank you for bringing this to our attention. We appreciate your patience and hope to have the opportunity to make this right.
Best regards,
Mobile Phone Enterprise Team
Wouldn’t shop here again terrible…
Wouldn’t shop here again terrible customer service online chat team telling people wrong information , no where to complain and they don’t even answer the phone when you call them people stay away this business is TERRIBLE!!!
July 11, 2024
Unprompted review
Great service and the delivery was on…
Great service and the delivery was on time very satisfied ☺️ thank u
June 21, 2024
Thank you so much
Thank you so much. I received my phone that is brilliant good condition and price is very reasonable as you compare with others....
April 6, 2024
Unprompted review
It was perfect phone honestly this…
It was perfect phone honestly this company should sell way more phones. Hobestly Amazed
March 4, 2024
I ordered 2 phones from here
I ordered 2 phones from here, first one was fine, second one had a pink line through the screen, so I sent that back, then got a replacement they sent out pretty quick to be fair, next day as I needed it as an Xmas present, then the new one got sent out and it kept turning off every 1 minute. So I had to send this one back too, they offered to send out another one before Xmas but I just asked for a refund, which they did give me. They were helpful and the first phone was great, just second phone I sent back and got a refund within the week
December 16, 2023
Unprompted review
galaxy s20 in pristine…
Ordered a galaxy s20 in pristine condition. A couple days late but that Christmas. Good price and it was pristine.
December 9, 2023
Excellent phone
The phone is broke and I can't set it up at all, sorry this was a mistake abd the phone is working fine with no problems 😁 I'm a happy customer xx
December 3, 2023
Reply from Phone Enterprise
Dear Customer,
I understand you are having trouble with signing up Apple. However we don't provide technical support for your Apple ID. if you need to create an apple ID please contact Apple.
If you have any further questions please contact us through
WhatsApp or Email.
Delighted
I bought iphones for my 2 daughters and they came very quickly and were in perfect condition. Absolutely made up with the purchases from here and the saving I made, as they were cheaper than I had originally planned to spend, has literally paid for our Christmas dinner and some extra treats too! Would absolutely 100% recommend.
November 15, 2023
Very good straight forward service…
Very good straight forward service phone came in the condition I ordered it
November 3, 2023
I was hesitant to buy a refurbed phone but....
I was hesitant to buy a refurbed phone, but needn't have been. My 'new' S20 is in tip top condition. It arrived quickly and was safely packed.
October 10, 2023
Mobile phone purchase
Was pleased with the phone I purchased but took a long time for the phone to be shipped out and delivered.
October 2, 2023
They did well
The phone was delivered on time. In a good condition. Will buy again.
September 26, 2023
Really helpful
Really helpful. Answered all questions about delivery quickly. Phone quality excellent
September 21, 2023
Bit of a mistake with delivery but…
Bit of a mistake with delivery but rectified quickly. Phone in good condition very happy
September 23, 2023
Unprompted review
Perfect,exactly what the description on…
Perfect,exactly what the description on site said.
September 10, 2023
I phone 11
Phone arrived as described, works fine, son is very pleased.
I paid for next day delivery, ordered at lunch time and it arrived the next morning.
Very good buying experience.
August 22, 2023
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