PhonesOnline.ie Reviews 

81
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Phoned to check if a new Samsung Galaxy Xcover4s phone (an old model difficult to get genuine new replacement) was in stock at 11.30am. Call was answered in person immediately.After confirmation of... See more

Rated 5 out of 5 stars

I live on an island off the west coast so visiting a phone shop for replacement phone batteries, headphones etc is not possible ( especially at these times) I have found the web sight easy to naviga... See more

Rated 5 out of 5 stars

Exceptional value and service ordered cover in afternoon and it arrived first thing in post today. Also considerably cheaper than other online sites and the leading retailers it cost me €19.99 and the... See more

Rated 4 out of 5 stars

Naturally there was a slight delay in receiving the phone as it was ordered at the height of the lockdown, so that's totally forgivable besides it was probably due to logistics beyond their control.... See more

Company details

  1. Cell Phone Store

Information provided by various external sources

PhonesOnline.ie are an online retailer of SIM Free Unlocked phones and phone accessories in Ireland


Contact info

4.8

Excellent

TrustScore 5 out of 5

81 reviews

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4.8

All reviews

(81)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

HIGHLY RECOMMEND PHONESONLINE.IE Purchased a brand new Phone Samsung…

Purchased a brand new Phone Samsung S20+ in June 2021 from this FULLY IRISH company - who unlike others with an ie email address that actually are operating from abroad and all the issues that involves.
Phone received within 2 days and delighted with it.
Communication excellent either via an Irish landline or email. Would Highly recommend phonesonlie.ie

June 18, 2021
Unprompted review
Rated 5 out of 5 stars

FANTASTIC quick service

FANTASTIC quick service. no delays..DELIVERING.. and received emails when company received my order. Irish site even better no messing about with shipping and charges. And lovely to see they say they ship from ireland on site. totally recommend..

June 11, 2021
Unprompted review
Rated 5 out of 5 stars

I was looking for a note 20 ultra and…

I was looking for a note 20 ultra and didn't want to pay for a two year contract with a phone company and eventually paying well over the odds for the phone. I was about to cave in when I came across this site. I've now saved a bundle so I'm delighted. Got the phone two days after ordering! I will be using this site again.

March 24, 2021
Unprompted review
Rated 5 out of 5 stars

At first I ordered Samsung A20 but…

At first I ordered Samsung A20 but after my boss offered to get me iPhone12 I have contacted Karl and ask him to cancel my first order and refund me. Karl arranged it immediately. I have ordered iPhone on Friday afternoon and the parcel was delivered on Monday. Great service. Quick shipment.

March 23, 2021
Unprompted review
Rated 5 out of 5 stars

Very fast and efficient

Very fast and efficient. I received a battery before Christmas that was not functioning properly. They agree d to replace it. Which they did in the newyear. All good now. Based on my one purchase experience I would recommend them. Thank you.

January 29, 2021
Unprompted review
Rated 5 out of 5 stars

100% professional and curtious

I Made a purchase on St. Stephen's day. From beginning to the end of my transaction I have had a great experience and was in constant communication with Karl. He was always great at getting back to me ASAP. Very helpful and friendly. Karl has made my whole experience with this company as memorable and pleasant as possible. Customer service in this company is top notch and an absolute priority. I would definitely recommend this company. The professional service and manner which I was treated with was second to none. I would absolutely be a returning customer. Again Karl, thank you so so much.

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

I wanna say big Thank you to this…

I wanna say big Thank you to this company! I was lied from another company - Mr Iphone Dublin just few days before Christmas after I waited more than a month for a specific phone but this company Phonesonline helped me to save our Christmas. They found the phone I wanted although it was out of stock and sent it to me just for 2 days and even they paid the delivery. The man from the customer service was really kind and promised me to take care for my order personally and he did it. Highly recommend them! Thank you for saving my family's Christmas :)

December 21, 2020
Unprompted review
Rated 5 out of 5 stars

Phones online are absolutely brilliant

Phones online are absolutely brilliant. I ordered my Samsung s10e in January to be delivered by dpd. But dpd didn't deliver, they sent the package to Galway when I live in Dublin. After phone call to dpd, they advised the package is lost and I have to contact phones online. I was very unhappy with dpd because I didn't know how I can prove to phones online that dpd lost it. I still gave them a ring, explaining the situation and the guy I spoke to agreed to send me a new one, I told him to please use DHL or ups as I don't trust dpd, he listened and sent via DHL, even included an extra fast charging block for my troubles. I will definitely recommend them for their empathy and great customer service.

November 10, 2020
Unprompted review
Rated 5 out of 5 stars

I live on an island off the west coast…

I live on an island off the west coast so visiting a phone shop for replacement phone batteries, headphones etc is not possible ( especially at these times) I have found the web sight easy to navigate & the order has arrived promptly & I am glad to be supporting an Irish company.
Keep up the good work
Patrick Turley

November 6, 2020
Unprompted review
Rated 5 out of 5 stars

Ordered an IPhone 7 refurbished and was…

Ordered an IPhone 7 refurbished and was contacted to say they weren’t happy with the one I ordered and were waiting on another! Very honest and much appreciated. The other came about a week ago and I’m very happy with it! When Apple stop updating the 7, I’ll know where to go 🙏

October 21, 2020
Unprompted review
Rated 5 out of 5 stars

Very good communication

Very good communication, items as desrcibed and delivered very fast. Thanks PhonesOnline.ie and keep up great work.

October 8, 2020
Unprompted review

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