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Rated 1 out of 5 stars

Awful ! Do not use ! I’m having to go through my bank for a refund. Was sent an exceptionally poor quality item with a poor quality image (blurred). Photo Canvas kept asking for photos of the... See more

Rated 1 out of 5 stars

Have used them before and no issues with quality. This time my goods were delivered to the wrong address by DHL, I was unable to locate them and have had no help from Photo Canvas or DHL, you cannot p... See more

Rated 5 out of 5 stars

I used a different company at Christmas 'Printerpix' and the quality was appalling. Also took ten days to arrive. I sent photos on the weekend to photo-canvas had superb discussion with Yash via e... See more

Rated 5 out of 5 stars

I was looking for a company which produces photo canvases which are fairly large (120 cm by 50 cm) and flexible in dimensions. This I found in Photo Canvas, which produced a lovely print based on a ph... See more

Company details

  1. Photo Printing Service

Information provided by various external sources

Design your personalised canvas online in exceptional quality, built to last, by our talented team of 45 in London.


Contact info

2.8

Average

TrustScore 3 out of 5

192 reviews

5-star
4-star
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1-star

Replied to 50% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very bad quality pictures were very…

Very bad quality pictures were very blurry

October 9, 2018
Unprompted review
Photo-Canvas logo

Reply from Photo-Canvas

Hi Ashley,

We are very sorry to hear that you are not happy with your order. A member of team will be in touch to see how we can improve this for you. Please do get back to them at your convenience so we can sort the issue out for you.

Regards,
Photo-Canvas

Rated 5 out of 5 stars

The canvas was fantastic

The canvas was fantastic. I had it printed as a surprise present for my aunt and she loved it! The delivery was really quick despite being delivered in a different country. Thank you!

September 28, 2018
Unprompted review
Rated 5 out of 5 stars

Actually feels like a canvas

Excellent quality, quick delivery, easy-to-work-with website, lots of flexibility with size and layout. The end-result actually feels like it's been printed/painted on canvas rather than some of the plastic rubbish that's out there claiming to be quality. I would highly recommend them to anyone.

September 26, 2018
Unprompted review
Rated 5 out of 5 stars

Very Happy

Great quality, fast delivery and really helpful online chat function when I had a query on size. Very happy!

August 20, 2018
Unprompted review
Rated 4 out of 5 stars

Good build quality, print too dark

The build quality (frame, canvas fitting to frame etc.) I think is very good. I wasn't so happy with the printing. In part this was due to the image being an evening scene and therefore dark and the printing onto canvas made it darker still (too dark in my view). Photo-canvas did offer to reprint at half price, but didn't provide any hope for a better result so I didn't take the offer.

If you have a normal bright image I very much doubt you will have a problem.

August 5, 2018
Unprompted review
Photo-Canvas logo

Reply from Photo-Canvas

Hi Steve,

Thanks for your feedback. We are glad that you liked the quality of the product. A service advisor will be in touch to see how we can improve the experience for you. Please get back to them at your convenience.

Regards,
Photo-Canvas

Rated 5 out of 5 stars

Impressed

Impressed. The images were easy to arrange and then it was just a case of waiting for the canvas to arrive. The canvas looked great and was the perfect present.

August 3, 2018
Unprompted review

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