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Rated 1 out of 5 stars

Awful ! Do not use ! I’m having to go through my bank for a refund. Was sent an exceptionally poor quality item with a poor quality image (blurred). Photo Canvas kept asking for photos of the... See more

Rated 1 out of 5 stars

Have used them before and no issues with quality. This time my goods were delivered to the wrong address by DHL, I was unable to locate them and have had no help from Photo Canvas or DHL, you cannot p... See more

Rated 5 out of 5 stars

I used a different company at Christmas 'Printerpix' and the quality was appalling. Also took ten days to arrive. I sent photos on the weekend to photo-canvas had superb discussion with Yash via e... See more

Rated 5 out of 5 stars

I was looking for a company which produces photo canvases which are fairly large (120 cm by 50 cm) and flexible in dimensions. This I found in Photo Canvas, which produced a lovely print based on a ph... See more

Company details

  1. Photo Printing Service

Information provided by various external sources

Design your personalised canvas online in exceptional quality, built to last, by our talented team of 45 in London.


Contact info

2.8

Average

TrustScore 3 out of 5

192 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 48 hours

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See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Very happy with photo canvas

Very happy with photo canvas

I have about 12 of these 12"x12" canvas and have been very pleased with quality and service, I did try another supplier but was very unhappy with the quality, so have gone back to photo canvas, I always take advantage of the 3 for 2 pricing, so get these in batches of 3.

May 8, 2018
Unprompted review
Rated 4 out of 5 stars

Recommended

Easy to upload and order & didn’t have to pay for goods until they had arrived. Simple, good quality. Have used before & will do again.

April 24, 2018
Unprompted review
Photo-Canvas logo

Reply from Photo-Canvas

Thank you for your feedback, glad you like the pay later option :)

Rated 5 out of 5 stars

An excellent service

An excellent service. Our three part canvas was delivered within three days. We are very happy with the result. It is perfect for our new kitchen.

March 23, 2018
Unprompted review
Rated 3 out of 5 stars

Great Service

Helpful product with great service.

March 17, 2018
Unprompted review
Photo-Canvas logo

Reply from Photo-Canvas

Hi Sarah,

Thanky you so much for your feedback. We would love to see how we can improve our service and your experience for you. It would be great if you could drop us a line at info@photo-canvas.com with your order number and we will be happy to help.

Regards.
Photo-Canvas

Rated 4 out of 5 stars

Helpful and prompt

Helpful and prompt. It would've been 5 but the pictures are a little smaller than was made clear

March 14, 2018
Unprompted review
Photo-Canvas logo

Reply from Photo-Canvas

Hi Darren,

Thank you for your feedback. We are glad to know that you like the product. A service advisor will be in touch to see how we can make your future experience with us better.

Regards,
Photo-Canvas

Rated 5 out of 5 stars

Needed a large panoramic canvas print …

Needed a large panoramic canvas print of our family group at my wife's 70th birthday event. Took a while to find a company that could do the work. So pleased I found Photo-Canvas. Their service was very speedy, two day from order to delivery. The colours are very vivid and the contrast good.The product was of very good overall quality and the price was in line with other outlets which did similar area prints but not panoramic. I am very satisfied with the canvas which now has pride of place on our lounge wall.

January 19, 2018
Unprompted review
Rated 5 out of 5 stars

Quality and service second to none. Highly recommended

This is the second canvas print I've ordered and the quality and speed of delivery is absolutely fantastic.
The website is very easy to use and although the prices are higher than elsewhere the quality is worth the extra.
It is now the only place I will go to for any future canvas prints I want. The first one is a few years old and there is no fading at all so am very happy with the results.
Great company to deal with!

October 27, 2017
Unprompted review
Rated 1 out of 5 stars

Must be honest blurred

Must be honest , my picture came back blurred ,

October 25, 2017
Unprompted review
Photo-Canvas logo

Reply from Photo-Canvas

H Therese, we are very sorry about this. I checked in our system and I don't see any attempt to contact us to see how we could help? The team has just emailed and texted you asking you for pictures of the canvas you received so we can help further (also I see that your original image is actually blurry - the size is fine but not the image itself which explains why the system didn't stop it - it is very important before uploading to check in your computer that the photos you want printed are of decent quality to be printed). Please do get back at your earliest convenience as we do want to help try and make this better. I hope you have a great end of the week and hope to hear from you soon. Kind regards. Your Photo-Canvas team.

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