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Rated 1 out of 5 stars

Awful ! Do not use ! I’m having to go through my bank for a refund. Was sent an exceptionally poor quality item with a poor quality image (blurred). Photo Canvas kept asking for photos of the... See more

Rated 1 out of 5 stars

Have used them before and no issues with quality. This time my goods were delivered to the wrong address by DHL, I was unable to locate them and have had no help from Photo Canvas or DHL, you cannot p... See more

Rated 5 out of 5 stars

I used a different company at Christmas 'Printerpix' and the quality was appalling. Also took ten days to arrive. I sent photos on the weekend to photo-canvas had superb discussion with Yash via e... See more

Rated 5 out of 5 stars

I was looking for a company which produces photo canvases which are fairly large (120 cm by 50 cm) and flexible in dimensions. This I found in Photo Canvas, which produced a lovely print based on a ph... See more

Company details

  1. Photo Printing Service

Information provided by various external sources

Design your personalised canvas online in exceptional quality, built to last, by our talented team of 45 in London.


Contact info

2.8

Average

TrustScore 3 out of 5

192 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent service

Excellent service. Highly recommended. Staff were very helpful and customer service was second to none. A totally first rate organisation. Thank you.

October 16, 2017
Unprompted review
Rated 5 out of 5 stars

Great picture from an i phone photo- …

Great picture from an i phone photo- very fast and efficient service.
I especially liked the way when I put in my desired dimensions (for a very large canvas), the "system" automatically knew how large I could go without losing high quality, and adjusted the dimension so that the picture stayed in proportion.

September 19, 2017
Unprompted review
Rated 4 out of 5 stars

Good quality and nice and sturdy

Good quality and nice and sturdy. Nicely packaged and left inside my porch. No need to sign or go chasing off to the post office to collect. However being printed on cotton I felt the image appeared dull. No complaints though it is exactly what was promised.

September 5, 2017
Unprompted review
Photo-Canvas logo

Reply from Photo-Canvas

Thank you for such a feedback. i will forward it to our team as it can be quite useful. We would in such cases advise to increase the contrast of your design beforehand but we will still double check just in case. I hope you have a lovely week. Kind regards. The team at Photo-Canvas team.

Rated 2 out of 5 stars

Turnaround from order to delivery was …

Turnaround from order to delivery was quick but the quality of the print on canvas wasn't as good as I hoped.

August 8, 2017
Unprompted review
Photo-Canvas logo

Reply from Photo-Canvas

Thank you for your feedback Richard. I am very sorry about this. We have just emailed you asking you for some pictures (overall view and pictures of the potential issues) so we can look into this for you and hopefully make it all better? We are looking forward to hearing back from you. Kind regards. Photo-Canvas

Rated 5 out of 5 stars

Magnificent quality, fast turn-around, fab customer service

I was really impressed by the speed with which my order was processed from uploading the design to the finished canvases arriving at my studio. It took only a couple of days for several very large canvases (up to 2 meters long) needed for a gallery exhibition. I was extremely pleased with the result. The quality of the print was even better than I expected, the design/ upload tool was very easy to use, and I was impressed with the surface, colour, level of detail in all my prints. The customer-service was swift, helpful and very friendly - with a 'chat' facility if required - though email response was rapid in my case. I felt like a valued customer from start to finish.

July 16, 2017
Unprompted review
Rated 5 out of 5 stars

High quality products at a fair price!

I used this company to obtain a very big canvas print (100cm x 50cm) of one of my photographs and the outcome was fantastic. The image was accurately transferred to the canvas with no distortion despite the huge enlargement. The canvas print was beautifully mounted, well packaged for posting...and it even arrived with the screws/plate needed for wall hanging. Excellent product and excellent service.

June 8, 2017
Unprompted review

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