I placed an order for 2 x 1litre of MPG Sealer … it arrived on time. Unfortunately due to the postman trying to force the parcel into the post box, the lid of one of the containers was damaged and (... See more
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Company was very helpful during the ordering process and stones looked exactly the way I expected them. Also price was very good. However, shipping was delayed (which was not a big problem for me).
The product that I have ordered is as described - very efficient in removing adhesive stains from stoneware. Fair price and fast delivery.
I did some research before visiting Piatraonline, but I shouldn't have worried. You could know nothing about stone and Florin Ghita would be able to point out a solution for your needs. My impression... See more
Company replied
Company details
Written by the company
PIATRAONLINE is a Romanian brand launched in 2007 by Rock Star Construct, a company that imports and distributes natural stone and decorative products in Romania and Europe. Piatraonline.ro was the first online platform in Romania dedicated exclusively to natural stone for interior and exterior design. Since 2017, we are the only company in Romania dedicated to natural stone that has the full version of the site in English - piatraonline.com.
Contact info
137A Aleea Teisani, 014034, Bucharest, Romania
- +40318222333
- export@piatraonline.com
- piatraonline.com
4.7
Excellent
1K reviews
Hasn’t replied to negative reviews
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Hi !Good and professional team!!
Hi !! I ordered all the time from Piatra Online with a pleasure because I know them from a long time they are professional at all time .
March 4, 2021
Reply from PIATRAONLINE
You just made our day more beautiful! We are grateful for your kind words and thank you for making them public.
Great products and service @ PiatraOnline
Great products and service. We were very happy with our purchase and Anca was a great counsellor, offering us all the necessary details and guidance.
February 27, 2021
Unprompted review
Reply from PIATRAONLINE
We are very glad that you had a beautiful experience. We're looking forward seeing you again!
Piatra online visit
A very serious company and very helpful. We received all the needed informations from the showroom advisor, Mrs Anca Mazilu. Quality products and a lot to choose from. Congrats for what you are doing!
February 27, 2021
Unprompted review
Reply from PIATRAONLINE
Thanks a lot for the feedback, it is very important for our team. We're looking forward seeing you again!
Great showroom
Excellent showroom with a lot of options.
They have a very good service to counsel the customers with very friendly staff. We managed to make the choice and clear the payment/order in less then 10 min. They cover all details regarding delivery up to our mountain house.
February 27, 2021
Unprompted review
Reply from PIATRAONLINE
You just made our day more beautiful! We are grateful for your kind words and thank you for making them public.
Great & Recommended
I truly recommend buying from PiatraOnline.ro
Very good quality materials!
Professional personnel!
If you go to the Showroom, which is a splendid place, get in contact with Anca Mazilu and all your requests will be solved!
February 17, 2021
Unprompted review
Reply from PIATRAONLINE
Va multumim pentru vizita, o sa-i transmit colegei mele gandurile frumoase !
It was a good experience
It was a good experience. The person I interacted with (Ms. Loredana Neagu) was very cooperative, so everything was good.
February 17, 2021
Unprompted review
Reply from PIATRAONLINE
Va multumim pentru review si va mai asteptam !
VERY BAD TIMING
I CAME TO LIFT UP THE PRODUCTS AND I ve HAD TO WAIT OVER AN HOUR IN THEIR SHOWROOM TO PREPARE MY ORDER. the order that arrived a day ago. why such a long time?!? i ve asked the lady at the reception if it s lunch break or something but not. insufficent personnel.
February 10, 2021
Unprompted review
Reply from PIATRAONLINE
We feel disappointed about your less pleasant experience. Please note that it was an exceptional situation. In everything that we do, we strive to maintain our customers happy, so we would appreciate it if you would give us a second chance.
I am glad to meet people like Anca…
I am glad to meet people like Anca Mazilu and such company. If you know what to choose from the wide variety the stones are good and prices also. Indeed an opportunity for creative passionate minds. Have fun!
February 10, 2021
Unprompted review
Reply from PIATRAONLINE
Thank you for sharing this rating with us, Mr. Pavaluta. You’ve just made our day! We are looking forward to your next visit!
I recommend for the quality of the…
I recommend for the quality of the products, for the fair prices, for the kindness of the employees and for the well-arranged showroom where you can find everything you need.
Matei Mihaela
February 5, 2021
Unprompted review
Reply from PIATRAONLINE
Thank you so much for kind review. We strive to maintain our customers happy. We hope your decoration project turned out as expected and we are looking forward to your next visit!
Professional communication
Professional communication. Great experience.
February 1, 2021
Unprompted review
Reply from PIATRAONLINE
Thank you so much. We are grateful that you took the time out to leave us a review.
Great product and great delivery!
January 13, 2021
Unprompted review
Reply from PIATRAONLINE
Thank you so much for kind review, Alina. We strive to maintain our customers happy. We hope your decoration project turned out as expected and we are looking forward to your next visit!
Spotless service and great product.
January 3, 2021
Reply from PIATRAONLINE
Thank you so much, Raymond. We are grateful that you took the time out to leave us a review.
good start in our collaboration
December 18, 2020
Unprompted review
Reply from PIATRAONLINE
Thank you for taking the time to write us this favorable review.
We are delighted because the experience has lived up to expectations!
Reply from PIATRAONLINE
Thank you for your review and kind words!
Reply from PIATRAONLINE
Va suntem recunoscatori pentru review-ul favorabil si va asiguram ca ne dorim sa ne mentinem clientii multumiti!
The order was processed fast even it…
The order was processed fast even it was Black Friday time.
November 24, 2020
Reply from PIATRAONLINE
Dorin, thank you for your kind review. We strive to maintain our customers happy. We hope your decoration project turned out as expected and we are looking forward to your next visit!
I payed for a product unavailable
I payed for a product unavailable.
I’m waiting for the refunding
November 20, 2020
Reply from PIATRAONLINE
We apologize for any inconvenience caused. We would like to investigate this further to find out what really happened. Please write us an email at office@piatraonline.ro with your order number and all the necessary details and we will do our best to solve this refund problem.
They do not have the products exposed…
They do not have the products exposed in stock!
November 20, 2020
Reply from PIATRAONLINE
We are deeply sorry and we apologize for any inconvenience caused. We would like to investigate this further to find out what really happened. Please provide us your order number and we will do our best to convince you otherwise
Reply from PIATRAONLINE
Thank you so much, Claudia. We are grateful that you took the time out to leave us a review.
Reply from PIATRAONLINE
Thank you for kind review. We strive to maintain our customers happy. We hope your decoration project turned out as expected and we are looking forward to your next visit!
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