I placed an order for 2 x 1litre of MPG Sealer … it arrived on time. Unfortunately due to the postman trying to force the parcel into the post box, the lid of one of the containers was damaged and (... See more
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Company was very helpful during the ordering process and stones looked exactly the way I expected them. Also price was very good. However, shipping was delayed (which was not a big problem for me).
The product that I have ordered is as described - very efficient in removing adhesive stains from stoneware. Fair price and fast delivery.
I did some research before visiting Piatraonline, but I shouldn't have worried. You could know nothing about stone and Florin Ghita would be able to point out a solution for your needs. My impression... See more
Company replied
Company details
Written by the company
PIATRAONLINE is a Romanian brand launched in 2007 by Rock Star Construct, a company that imports and distributes natural stone and decorative products in Romania and Europe. Piatraonline.ro was the first online platform in Romania dedicated exclusively to natural stone for interior and exterior design. Since 2017, we are the only company in Romania dedicated to natural stone that has the full version of the site in English - piatraonline.com.
Contact info
137A Aleea Teisani, 014034, Bucharest, Romania
- +40318222333
- export@piatraonline.com
- piatraonline.com
4.7
Excellent
1K reviews
Hasn’t replied to negative reviews
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Super friendly experience at the…
Super friendly experience at the showroom, Anca was really helpful and made me take the right decision for my project. Highly recommended ! Lucian
September 24, 2020
Unprompted review
Reply from PIATRAONLINE
Va multumim pentru nota si va asteptam cu drag oricand, poate chiar pe 13-14 noimebrie cu ocazia Black Friday la PIATRAONLINE.
Reply from PIATRAONLINE
Va multumim pentru review si pentru cuvintele frumoase si va informam ca pe 13-14 noiembrie incepe Black Friday la PIATRONLINE.
Great advice
Great advice! The office helped us greatly! We'll come again.
September 23, 2020
Unprompted review
Reply from PIATRAONLINE
Thank you for your review. Maybe we will see you again very soon, on 13-14 november Black Friday start at PIATRAONLINE.
Very satisfied about services and…
Very satisfied about services and informations. I recommend
September 22, 2020
Unprompted review
Reply from PIATRAONLINE
Va multumim pentru nota si va asteptam cu drag oricand, poate chiar pe 13-14 noimebrie cu ocazia Black Friday la PIATRAONLINE.
Very great produtcs and lovely seller!!!
September 17, 2020
Unprompted review
Nice materials
Nice materials, lots on display, good taste. Really helpfull and well prepared staff.
September 16, 2020
Unprompted review
Very good services and materials
Very good services and materials
I bought flexible skin stone which is really nice and fitted with my home style
September 16, 2020
Unprompted review
one day I want to buy something at a…
one day I want to buy something at a price displayed the next day there is another price for the same product, typical Romanian...Unfortunately
August 14, 2020
the experience was excellent
the experience was excellent , the personal very proffesional ... now i expect the delivery of the order to see if it s also at the highest level!
August 2, 2020
i tried to buy 100sqm
i tried to buy 100sqm. of natural stone.the online system shows that the product is in stock, but when tried to check out and pay, the 100sqm been reduced to 1 sqm...tried to call the call assistent told me that there is no stock.i was asking what product thay got in thair system wich is up to 20euro/sqm.thay tried to offer something more expensive.but on the online page there are still offers of materials with lower cost.. so i dont know. or the online page is not ok, or the helpdesk person dont know how to get rid of a customer. thay promised to make a research on what product thay can get stock, on what date what price.promised a call back. never happened.i bought limestone from mr stone.nothing wrong just lost a seling of 2000euro, and created an unpleasent experience to a potential customer.
August 1, 2020
Total disaster
Ordered some products on-line, never heard from them neither by phone or by mail.
Tried to call them for 3 days nobody is answering
July 30, 2020
Unprompted review
Still waiting for our order
Still waiting for our order, that was made 2 month ago. They do not answer email or phone. Total disaster.
July 23, 2020
Unprompted review
Very nice staff but delay with the…
Very nice staff but delay with the delivery of goods
July 13, 2020
The departaments information exchange…
The departaments information exchange doesn’t work, I had to give the same details twice. Also I cleared them with one they departments coleg, but I had to wait 2 weeks til the shipment arriwes.
June 24, 2020
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