After placing the order and taking my money the web site was down and you would not answer the phone or get back to me even when I left a message trying to find out where my order was
Company replied
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See what reviewers are saying
The yellow bomber jacket was a tight fit.On explaining to the company the situation they said return it to us and we will forward the next size.Returned it to them and they promptly sent the replaceme... See more
Company replied
i was pleased with the whole experience from the website & ordering but also the thoughtful aftercare emails, nothing too pushy but enough to be personal, add to that the scarf & gloves i ordered... See more
Great quality at a great price. Delivery was quick and there were no issues returning and exchanging one item which didn’t fit. Will definitely be ordering again and recommend Pierre Francis to anyone... See more
Company details
Written by the company
At Pierre Francis, we believe that conscious consumption starts with careful selection. We thoughtfully source every piece in our collection, offering beautiful and durable goods from brands committed to sustainability and ethical production. Discover timeless style that reflects your values.
Contact info
15 Burnet Lane, HP22 7DD, Broughton, United Kingdom
- adam@pierrefrancis.co.uk
- pierrefrancis.co.uk
4.7
Excellent
249 reviews
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Good service
October 18, 2021
Nice shirt quick delivery
October 14, 2021
Excellent prompt and efficient service
Excellent prompt and efficient service. This is how business should be done! Very well done.
October 14, 2021
Great service and good product
October 8, 2021
Great shirts and quick deliver
Great shirts and quick deliver. First time I've shopped at Pierre Francis - certainly won't be my last - the shirts are a great style, well made and comfortable to wear. Thank you!
September 21, 2021
Good quality clothing
September 17, 2021
Delivery problems
The only problem I had was not with the product but with Royal Mail.
The item order was excellent, I could track the parcel and was told the delivery would be on a Thursday and arrived the following Tuesday.
September 15, 2021
The item arrived very quickly and is of…
The item arrived very quickly and is of a very nice quality would definitely buy from these people again
September 9, 2021
Great service
Lovely item, arrived quickly, great service. Not ridiculously priced. I would definitely recommend.
September 8, 2021
Speedy delivery
Speedy delivery, excellent service.
Jacket was perfect, just as expected
September 6, 2021
Excellent product very quick delivery
August 20, 2021
shocking delivery
product was good
delivery was a p***take. i paid another fiver for STANDARD delivery which should be 5 working days and it took two full weeks to arrive.
August 9, 2021
I was very Pleased with my polo shirt…
I was very Pleased with my polo shirt . And will
Use them again the polo shirt is is very good quality Mrs Beryl Kirby
July 31, 2021
Haven’t tried it yet….
But the service was good, I ordered two brill pies in two separate orders and they kindly refunded one if my delivery costs, haven’t used the product yet but it looks a good quality product
July 23, 2021
An excellent experience
An excellent experience dealing with Pierre Francis. My enquiries about sizing were answered by a very helpful member of the team.
My purchases arrived promptly and as described. Would defintely use them again.
July 19, 2021
Item was delivered on time but…
Item was delivered on time but unfortunately was poor fit.
Returned good s & credit received
July 16, 2021
Good quality and good service
Good quality and good service. Wish the shorts leg was more fitted
July 2, 2021
too small by a size,I'm afraid
July 2, 2021
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