pilotmyproperty.co.uk Reviews 81

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Just bought a few Property Documents from these guys, been looking all over the internet for some actual genuine decent copies, had no luck. Someone referred me to Pilot My Property on a group chat... See more

Company replied

Rated 5 out of 5 stars

This company have done an Amazing thing housing frontline workers during this covid-19 pandemic! Very honest and reliable! Proves there are good people out there who really want to help unlike the l... See more

Company replied

Rated 5 out of 5 stars

Stayed for 3 nights and absolutely loved it. Lovely interior, clean and tidy inside. Perfect for a couple looking to spend some time in the city and perfect now covid regulations are lifting. Digbeth... See more

Rated 5 out of 5 stars

Really nice accommodation and a clean place to stay in Birmingham. Walking distance to the restaurants and bars. Lovely quiet area and the apartment was modern. Definitely recommend Pilot My Property... See more

Company replied

Company details

  1. Vacation Rental
  2. Real Estate Agency

Information provided by various external sources

We are enthusiastic about property. Our goal and aim is to provide luxurious Accommodations/Apartments for all guests to stay in. Based in Birmingham, being a creative team, we specialise in managing Airbnb/Serviced Apartments for owners to maximise their rental income with no hassle or stress. For contractors and corporate clients please message us and we will be happy to find you a suitable property for your stay. Looking to invest in Property/Apartments? Drop us a message & we'll be sure to assist, we hope to see you book our properties - See you soon! Team PILOT MY PROPERTY ™


Contact info

4.8

Excellent

TrustScore 5 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service thank you

Amazing service thank you! Very polite and welcoming. Will 100% stay again in the future. Thank you so much!

July 16, 2020
Unprompted review
pilotmyproperty.co.uk logo

Reply from pilotmyproperty.co.uk

Thanks for your review Brad about your stay!

Kind Regards,
Pilot My Property

Rated 5 out of 5 stars

Great customer service

Great customer service. Amazing apartment. Super reliable with great communication.

May 30, 2020
Unprompted review
pilotmyproperty.co.uk logo

Reply from pilotmyproperty.co.uk

Thanks for your review about our communication and apartment!

Kind Regards,
Pilot My Property

Rated 5 out of 5 stars

Great service

Great service! Always responding very inspiring young entrepreneur!

May 29, 2020
Unprompted review
pilotmyproperty.co.uk logo

Reply from pilotmyproperty.co.uk

Thanks for your review!

Kind Regards,
Pilot My Property

Rated 5 out of 5 stars

This company have done an Amazing thing…

This company have done an Amazing thing housing frontline workers during this covid-19 pandemic! Very honest and reliable! Proves there are good people out there who really want to help unlike the low lifes who have used the pandemic to gain followers and publicity!
Well done to Pilot My Property!
Very very impressed

May 23, 2020
Unprompted review
pilotmyproperty.co.uk logo

Reply from pilotmyproperty.co.uk

Thanks for your review, we appreciate it!

Kind Regards,
Pilot My Property

Rated 5 out of 5 stars

Amazing experience

Amazing experience! Lovely team! Easy and straight forward. A rewarding experience to be honest! Feel cared for and looked after! Way over 5 stars

May 23, 2020
Unprompted review
pilotmyproperty.co.uk logo

Reply from pilotmyproperty.co.uk

Thanks for your review about our team and service!

Kind Regards,
Pilot My Property

Rated 5 out of 5 stars

Excellent service

Excellent customer service start to finish. Will definitely return should I be in need of accommodation in the area.

April 30, 2020
Unprompted review
pilotmyproperty.co.uk logo

Reply from pilotmyproperty.co.uk

Hello Lois,

Thanks for your review!

Kind Regards,
Pilot My Property

Rated 5 out of 5 stars

Best Management Company!

I have known Shamil now for over a year and I would highly recommend him to all of my connections, WHY? because,

Shamil is one of those people that goes out of his way to ensure that he manages his clients expectations and always delivers what he says, Shamil talks the talk and walks the walk!

In my experience with dealing with him and his company I’ve always received top notch service. Always been very reliable and helpful, even at 1am in the morning!

You won’t be disappointed with Pilot My Property!

April 28, 2020
Unprompted review
pilotmyproperty.co.uk logo

Reply from pilotmyproperty.co.uk

Hello Zak,

What an awesome review, thank you very much for the humbling words about Shamil! 🙌🏻
We are always striving to over-deliver and provide excellent service.

Kind Regards,
Pilot My Property

Rated 5 out of 5 stars

Great experience

Great experience, top quality good service and reliable. Highly recommend

April 28, 2020
Unprompted review
pilotmyproperty.co.uk logo

Reply from pilotmyproperty.co.uk

Hello Beverley,

Thanks for your review about our service!

Kind Regards,
Pilot My Property

Rated 5 out of 5 stars

Excellent service, highly recommend

I had a great stay. Excellent service and very helpful when I asked for help. Reliable and I definitely recommend! I will rebook at some point in the future.

April 28, 2020
Unprompted review
pilotmyproperty.co.uk logo

Reply from pilotmyproperty.co.uk

Hello Fredrika,

Thank you for your amazing review about our service!

Kind Regards,
Pilot My Property

Rated 5 out of 5 stars

Super super happy!!

Super super happy! Very reliable, great customer service and very helpful :)

April 28, 2020
Unprompted review
pilotmyproperty.co.uk logo

Reply from pilotmyproperty.co.uk

Hello Aileen,

Thanks for your awesome review and nice words about our customer service! 😁

Kind Regards,
Pilot My Property

Rated 5 out of 5 stars

A brand that Does what it says.

Someone who listens to what you want, finds the right solution and genuinely wants you to have a great experience.

Pays attention to detail.

Pilot my property > a company that actually does exactly what it says.

Listen to how he does it, on YouTube, search change with Raji.

April 28, 2020
Unprompted review
pilotmyproperty.co.uk logo

Reply from pilotmyproperty.co.uk

Hello Raji,

Thanks for your review!

Kind Regards,
Pilot My Property

Rated 5 out of 5 stars

Good service

Good service, very reliable!
Will use services again.

April 28, 2020
Unprompted review
pilotmyproperty.co.uk logo

Reply from pilotmyproperty.co.uk

Hello Kiran,

Thanks for your review!

Kind Regards,
Pilot My Property

Rated 5 out of 5 stars

I received amazing service from Pilot…

I received amazing service from Pilot my Property. Extremely helpful, answered every question I needed regardless of when I asked them. The most reliable I have ever come across, will be using their services in the future again!

April 27, 2020
Unprompted review
pilotmyproperty.co.uk logo

Reply from pilotmyproperty.co.uk

Hello Mas,

Thanks for your amazing kind words about our service! 😆

So glad to have you on board.

Kind Regards,
Pilot My Property

Rated 5 out of 5 stars

Book Now!!!

Loved, loved, LOVED!!! Can not recommend enough. Great service and extremely helpful! The customer service team was on hand straight away whenever I needed them and were always happy to help. The apartment itself was pristine and modern, perfect for a city break. I will 100% be returning and recommending!

Thank you!!

April 27, 2020
Unprompted review
pilotmyproperty.co.uk logo

Reply from pilotmyproperty.co.uk

Hello Emma,

Thanks for your lovely words about our service and customer team! 😆

Hope to see you again soon booking our apartments.
Have a good day!

Kind Regards,
Pilot My Property

Rated 5 out of 5 stars

Many thanks

Helpful with great communication. Sorted me a place to stay during the isolation issues at work.
Highly recommended.

April 7, 2020
Unprompted review
pilotmyproperty.co.uk logo

Reply from pilotmyproperty.co.uk

Hello Dawn,

Thanks for your lovely words about our communication! 😆

We are glad to of been able to help you to find a place to stay/isolate during the Coronavirus.

Stay safe & enjoy your evening!

Kind Regards,
Pilot My Property

Rated 5 out of 5 stars

Great communication

Lovely host and property

April 4, 2020
Unprompted review
pilotmyproperty.co.uk logo

Reply from pilotmyproperty.co.uk

Hello Tara,

Thanks for your review!
We are glad you enjoyed the stay at our accommodation and liked the communication. 🎉

Kind Regards,
Pilot My Property

Rated 5 out of 5 stars

Thank you!!!

Really honest and really great service !!

April 4, 2020
Unprompted review
pilotmyproperty.co.uk logo

Reply from pilotmyproperty.co.uk

Hello Michele,

Thanks for your review and your stay! 🎉

Have a great day.

Kind Regards,
Pilot My Property

Rated 5 out of 5 stars

Had an amazing stay in Birmingham

Had an amazing stay in Birmingham! Really nice accommodation was extremely pleased with the level of the rooms and how everything is laid out well for you upon arrival. It’s in the centre and the distance to local stores, restaurants is a 5 minute journey. A lovely place to stay for sure if you want some peace and quiet and just enjoy yourself. The apartments are decorated well and modern and will be using Pilot my Property again in the future for all my stays in Birmingham as I travel every weekend! Thank you pilot my property for making our experience so smooth!

March 31, 2020
Unprompted review
pilotmyproperty.co.uk logo

Reply from pilotmyproperty.co.uk

Hello Katerina,

Thanks for your review! 🎉

We really appreciate the kind words about our rooms in Birmingham and the presentation!

See you soon!

Kind Regards,
Pilot My Property

Rated 5 out of 5 stars

Cancellation due the world pandemic

Despite the cancellation cost associated with our reservation, due to the pandemic with the covid-19 the host, offered the full free cancellation with all our money back! thank you so much!

March 31, 2020
Unprompted review
pilotmyproperty.co.uk logo

Reply from pilotmyproperty.co.uk

Hello,

Thanks for your review! 🎉
We hope you stay safe & keep well within this current COVID-19 climate.

Hope to see you book our apartments again soon!

Kind Regards,
Pilot My Property

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look