absolutely terrible. he made my cousin literally move out in 24 hours because the landlord found out people were in there. she also left stuff behind in the air bnb and he kept omitting as to wh... See more
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had a phone appointment scheduled with Samil at Pilot My Property for 11:30am yesterday. The call was organised by Shamil himself via Calendly, so it was clearly in his diary. I had already sent... See more
Company replied
We booked a holiday house for 3 nights. On the way there they didn’t give us the key we contacted them they didn’t respond they didn’t pay us back. We wasted money on lots of items . We couldn’t go on... See more
Company replied
Just bought a few Property Documents from these guys, been looking all over the internet for some actual genuine decent copies, had no luck. Someone referred me to Pilot My Property on a group chat... See more
Company replied
Company details
Information provided by various external sources
We are enthusiastic about property. Our goal and aim is to provide luxurious Accommodations/Apartments for all guests to stay in. Based in Birmingham, being a creative team, we specialise in managing Airbnb/Serviced Apartments for owners to maximise their rental income with no hassle or stress. For contractors and corporate clients please message us and we will be happy to find you a suitable property for your stay. Looking to invest in Property/Apartments? Drop us a message & we'll be sure to assist, we hope to see you book our properties - See you soon! Team PILOT MY PROPERTY ™
Contact info
Birmingham, United Kingdom
- 01216303073
- hello@pilotmyproperty.co.uk
- pilotmyproperty.co.uk
1.8
Poor
82 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No instructions about TV and not told…
No instructions about TV and not told that about shops etc nearby,should have a book with amenities to help tourists
October 7, 2019
Unprompted review
Reply from pilotmyproperty.co.uk
Hello Janet,
Thanks for the review, we value all guests and their reviews, we have now updated all our apartments to contain Guidebooks & Local Amenities to help future guests who book!
Sorry about the inconvenience, hope to see you book again, have a great week.
Kind Regards,
Pilot My Property
Amazing service as usual
Amazing service as usual - you won’t find another property management company as good as these guys! Making landlords lives easy with their affordable management prices. And their photography service comes highly recommended!
October 4, 2019
Unprompted review
Reply from pilotmyproperty.co.uk
Hello,
Thank you for your review of our Property Management Service.
We strive on providing the best customer service and also client service, to all our landlords. We look forward to continuing working with you on further properties.
Kind Regards,
Pilot My Property
Amazing photography! Highly recommend
Amazing photography, these guys really know what they’re doing especially when it comes to Airbnb and setting it up to the best standard. Highly recommend.
October 4, 2019
Unprompted review
Reply from pilotmyproperty.co.uk
Hello,
Thank you for your review of our photography service, we know that this will now definitely increase your bookings!
Kind Regards,
Pilot My Property
Pilot my property have a fantastic work…
Pilot my property have a fantastic work ethic and delivery of a first class service. They go far and beyond the ecpected.
October 4, 2019
Unprompted review
Reply from pilotmyproperty.co.uk
Hello Abbas,
Thank you for your lovely review, we hope that we can work together again on future projects!
Kind Regards,
Pilot My Property
Great apartment and owner was at the…
Great apartment and owner was at the other end of the phone whenever needed and was very prompt to reply to enquiries etc.
Instructions for entry to property were very detailed which made it nice and easy and stress free.
Would stay again.
October 4, 2019
Unprompted review
Reply from pilotmyproperty.co.uk
Hello Naomi,
Thank you for your amazing review about your stay and our fast response to all your enquiries.
We hope to see you again booking one of our apartments in Birmingham!
Thanks again.
Kind Regards,
Pilot My Property
The team at Pilot My Property provide…
The team at Pilot My Property provide excellent customer service and support at all times. I would recommend this company to anybody looking to get their apartment managed.
Not to mention, they’ve constructed a brilliant website for my company that I can show to my future clients and gather more business, thank you!
October 4, 2019
Unprompted review
Reply from pilotmyproperty.co.uk
Hello Ozayr,
Thank you for your amazing review about our website design service and management!
We look forward to work with you in the future on any projects.
Kind Regards,
Pilot My Property
Excellent customer service
Excellent customer service, really helpful and i would recommend anyone and hope will stay here in future again if am looking around definitely.
September 23, 2019
Unprompted review
Reply from pilotmyproperty.co.uk
Hello Durga,
Thank you for your review, we hope to see you book our apartments again in the future!
Kind Regards,
Pilot My Property
Great management & support
Great management, the owner really does care, offered a huge amount support & advise for my families property.
Highly recommend Sham & Abbie for any advice.
September 4, 2019
Unprompted review
Reply from pilotmyproperty.co.uk
Hello Isha,
Thank you for your review!
Kind Regards,
Pilot My Property
Amazing business.
Amazing business; great management.
The owner is very helpful and friendly, with outstanding advice.
I would definitely recommend this business to people as it will benefit you greatly.
September 4, 2019
Unprompted review
Reply from pilotmyproperty.co.uk
Hello Anam,
Thank you for your lovely review and kind words about our business and management.
Kind Regards,
Pilot My Property
Highly reliable design work!
We recently contracted some design work out to Sham. He was swift in responding and worked towards deadlines. I highly recommend his services as he is dedicated to delivering the best possible work on projects regardless of size and cost. We look forward to working with him again soon.
August 16, 2019
Unprompted review
Reply from pilotmyproperty.co.uk
Hello Abdul,
Thank you for your amazing review!
We look forward to work with you in the future on any projects :)
Kind Regards,
Pilot My Property
Fabulous support from the owner
Fabulous support from the owner, had a lovely meeting, helped me to find a SA in Birmingham and gave me tips on how to increase my rental income, also helped me with my interior design! Thank you!
Highly recommend, very kind hearted person :)
July 29, 2019
Unprompted review
Reply from pilotmyproperty.co.uk
Hello Sarah,
Thank you for your lovely review, we hope your SA is going to make a lot of extra income for you!
Good luck, we look forward to be working with you in the future :)
Kind Regards,
Pilot My Property
Great job!
Fantastic website design and excellent customer service. I would recommend to anyone needing a classy website!
July 16, 2019
Unprompted review
Reply from pilotmyproperty.co.uk
Hello,
Thank you for your review about our Property Website Design Service, we are glad you like the design!
Kind Regards,
Pilot My Property
Highly recommend.
Great communication from the manager and really supportive team. Highly recommend.
July 15, 2019
Unprompted review
Reply from pilotmyproperty.co.uk
Hello Danica,
Thank you for your honest and generous review, gladly appreciated.
Kind Regards,
Pilot My Property
They have copied my content and they…
They have copied my content and they are selling it as theirs, a truly despicable company
Avoid avoid avoid
June 23, 2019
Unprompted review
Reply from pilotmyproperty.co.uk
Hi Ross,
We’ve never stated the content is ours Ross and we have bought them from a reputable source, we are helping entrepreneurs and property people on their property journey!
The content is not yours as you have provided no proof. Surely that can not make us ‘despicable’ and saying avoid three times isn’t really a valid reason, the documents are also free to use and download.
Only a few are paid.
But nevertheless, thank you for your immature review.
If you are not happy then we will happily refund you the full amount you paid.
Kind Regards,
Customer team
Great experience.. 10/10..
Great experience with Pilot My Property! Great customer service. I was very satisfied, will definitely use again and recommend to friends!
June 23, 2019
Unprompted review
Reply from pilotmyproperty.co.uk
Hello,
Thank you for your honest and generous review, gladly appreciated.
Kind Regards,
Pilot My Property
Reply from pilotmyproperty.co.uk
Thank you for your review!
Kind Regards,
Pilot My Property
Some really useful excels provided free…
Some really useful excels provided free of charge .... will certainly be back to check out the other docs in offer later - thanks!!
June 21, 2019
Unprompted review
Reply from pilotmyproperty.co.uk
Hello,
Thank you for your nice review about our Free Documents, gladly appreciated, we aspire to help young entrepreneurs and people in their property journey!
Kind Regards,
Pilot My Property
Reply from pilotmyproperty.co.uk
Thank you for your review!
Kind Regards,
Pilot My Property
Brilliant Property Documents & Great Support
Just bought a few Property Documents from these guys, been looking all over the internet for some actual genuine decent copies, had no luck.
Someone referred me to Pilot My Property on a group chat and it's helped me so much, the Complete Deal Analyser is brilliant, really does help me get the job done and works like a charm. Thank you!
June 21, 2019
Unprompted review
Reply from pilotmyproperty.co.uk
Hello,
Thank you for your review about our documents, we are glad you like them!
Ever need any help, feel free to message us :)
Kind Regards,
Pilot My Property
A great company!
A great company, they provide very good service compared to my previous property management company. They communicate back fast and if there any issues they are quick to resolve it, thank you guys! 🙌🏻
June 2, 2019
Unprompted review
Reply from pilotmyproperty.co.uk
Hello,
Thank you for your honest review about us, gladly appreciated.
Kind Regards,
Pilot My Property
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