absolutely terrible. he made my cousin literally move out in 24 hours because the landlord found out people were in there. she also left stuff behind in the air bnb and he kept omitting as to wh... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
had a phone appointment scheduled with Samil at Pilot My Property for 11:30am yesterday. The call was organised by Shamil himself via Calendly, so it was clearly in his diary. I had already sent... See more
Company replied
We booked a holiday house for 3 nights. On the way there they didn’t give us the key we contacted them they didn’t respond they didn’t pay us back. We wasted money on lots of items . We couldn’t go on... See more
Company replied
Just bought a few Property Documents from these guys, been looking all over the internet for some actual genuine decent copies, had no luck. Someone referred me to Pilot My Property on a group chat... See more
Company replied
Company details
Information provided by various external sources
We are enthusiastic about property. Our goal and aim is to provide luxurious Accommodations/Apartments for all guests to stay in. Based in Birmingham, being a creative team, we specialise in managing Airbnb/Serviced Apartments for owners to maximise their rental income with no hassle or stress. For contractors and corporate clients please message us and we will be happy to find you a suitable property for your stay. Looking to invest in Property/Apartments? Drop us a message & we'll be sure to assist, we hope to see you book our properties - See you soon! Team PILOT MY PROPERTY ™
Contact info
Birmingham, United Kingdom
- 01216303073
- hello@pilotmyproperty.co.uk
- pilotmyproperty.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cancellation due the world pandemic
Despite the cancellation cost associated with our reservation, due to the pandemic with the covid-19 the host, offered the full free cancellation with all our money back! thank you so much!

Reply from pilotmyproperty.co.uk
Amazing company with amazing customer service!!!
I booked this apartment for a short break and immediately the costumer service team got in touch and talked me through the process. Help was on hand throughout, and the team remained flexible to accommodate your needs! I would absolutely, without hesitation book this again. I recommend this company to anyone thinking about booking with them. Thank you.

Reply from pilotmyproperty.co.uk

Reply from pilotmyproperty.co.uk
Refund
Had our booking for 2weeks time, with what’s happen with the virus we cancelled our trip, cancelled our booking. Our booking was non refundable, but this apartment has offered us a full refund. Time like this is such a kind gesture to offer us a full refund. Once again thank you so much, and would defo book with u in the future.

Reply from pilotmyproperty.co.uk
Birmingham Stays - The best choice!
Really nice accommodation and a clean place to stay in Birmingham. Walking distance to the restaurants and bars. Lovely quiet area and the apartment was modern. Definitely recommend Pilot My Property when staying in Birmingham, we booked via Booking.com and the check-in process was easy and simple with one link. Parking was easy and free.

Reply from pilotmyproperty.co.uk
This is an a really clean and well…
This is an a really clean and well appointed apartment in close proximity to the NEC and the Richo arena. As a business traveler #i could not recommend it enough. However as a frequent business traveller, I would like to keep it secret so that it is available every time I have to attend the NEC or the Richo arena for exhibitions

Reply from pilotmyproperty.co.uk
Great stay, very good reliable company!
Great stay, very good reliable company!
Sham replies fast to all my messages and helped me during my stay, will definitely be back again soon to stay in Birmingham.

Reply from pilotmyproperty.co.uk
Excellent Is All I Can Really Say!
Excellent all round. Sam is fantstic to deal with. Incredibly informative regarding how to enter the property using videos. Brilliant! Made me feel like I had already been there before when we turned up.
Excellent communiction and friendly approach.
Property was lovely and clean, and a pleasure to stay in. Suited our needs perfectly.

Reply from pilotmyproperty.co.uk
Perfect location
Perfect location, super cosy and comfortable apartment. Will be back in a heart beat if I’m ever in Birmingham.

Reply from pilotmyproperty.co.uk
Great property knowledge and advice!
I received great advice and feedback during our meeting and this was very valuable!
Thank you again.

Reply from pilotmyproperty.co.uk
Amazing company all around
Amazing company all around, if you need your property managed or anything else. These guys are the people to be with!

Reply from pilotmyproperty.co.uk
Very knowledgeable and have great…
Very knowledgeable and have great systems in place for guests!

Reply from pilotmyproperty.co.uk
Great esperience in Birmingham whit…
Great esperience in Birmingham whit this lovely flat, clean and cosy. Perfectly located in the city centre. Good support of the host.

Reply from pilotmyproperty.co.uk
Cosy city centre apartment
Very nice place to stay in Birmingham, perfect for my needs. Central, clean and warm. Well furnished. Hosts were always on hand to help with any issues along the way. Would recommend.

Reply from pilotmyproperty.co.uk
Excellent service
Excellent service! Fabulous support from the host, highly reccomend Sham! Thank you so much!

Reply from pilotmyproperty.co.uk
Very organised company
Very organised company, their process is fabulous for guests who are booking an apartment. I love the one link entry instructions and digital guidebook.
Will definitely book with pilot my property again. Top management company
.

Reply from pilotmyproperty.co.uk
Excellent stay
Excellent stay. Well maintained. Owner great with communication. Would definitely stay again.

Reply from pilotmyproperty.co.uk
Happy with my photos! :)
My experience with pilot my property was great! They really listened to my needs and did an amazing job at taking photos for one of my Investment properties.
I would definitely call you guys again in the future, thank you for your time & efforts! X

Reply from pilotmyproperty.co.uk
Shamil has been excellent
Shamil has been excellent! He has amazing attention to detail and really goes the extra mile to put his customers first - thank you, couldn't recommend enough!

Reply from pilotmyproperty.co.uk
What a fantastic Experience
What a fantastic Experience! Photography was amazing, efficient and swift! I would definitely call you guys again to do the rest of our properties!!! Thank you so much for the fabulous photos I absolutely can't stop staring at them!!

Reply from pilotmyproperty.co.uk
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







