Great product!! Waited a bit for it owing to stocking issues but excellent communication from them. Small businesses like this are a must to support. Will definitely buy again.
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Review summary
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I ordered the Spicy Margarita set as a Christmas gift, and unfortunately one of the glasses arrived smashed. I emailed the company honestly not expecting much to be done, but I was completely blown... See more
Company replied
We supplied Pimentae’s bag-in-box Spicy and Cucumber margarita cocktails to our guests at cocktail hour on our wedding day. As the pre-mixed cocktails only need to be shaken over ice and garnished, Pi... See more
Company replied
The Pimentae spicy margarita is delicious! The bottle is beautiful too which makes for an overall great experience, pleasing on the taste buds and pleasing on the eyes! Love it! A new favourite to be... See more
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Company details
Written by the company
Premium tequila cocktails that aim to liberate the way you enjoy tequila. Female founded and crafted in London, we pride ourselves on quality and experience.
Contact info
80 Palewell Park , SW148JH, London, United Kingdom
- hello@pimentaedrinks.com
- pimentaedrinks.com
4.4
Excellent
235 reviews
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Replied to 80% of negative reviews
Typically replies within 48 hours
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Minor hiccup but 5* resolution and 5* taste
Experience:
Having a penchant for drinking tequila and tequila based cocktails I was excited to try the new kid on the block. I rushed out to Waitrose to grab a few cans to sample.
Unfortunately as I got home about to try on of their Tommy’s Margaritas it felt very light in comparison to the Spicy and Cucumber Margaritas. I decided to weigh the cans to confirm my suspicion and they were in fact underweight some cans weighing as less as 89g as opposed to the 125g stated on the can (grams are equal to ml). I put this down to a potential calibration issue at the factory.
I emailed the Pimentae team to draw their attention to this issue and it was refreshing to receive amazing customer service. Apologising for the inconvenience and asking for details so they could investigate. Wynter went above and beyond in resolving my issue so thank you.
Taste:
Having tried the majority (all) of the pre-mixed tequila cocktails available in the UK, I can honestly say that Pimentae is my favourite to date. Balanced flavour, great taste and great artwork (doesn’t improve the drinking experience but it’s a nice touch).
Tommys Marg - Pimentae are striving to deliver bar quality cocktails and they definitely delivered. Balanced flavour not to sweet or sour, some premixed Marg cocktails can go one way or the other. Nothing I would change (maybe a bigger can as it went down far too quick). A perfect Marg. 5/5
Spicy Marg - My favourite out of their range. Spice level is not too overwhelming, it gives a nice warmth and spicy tingle as you drink. For the spice lovers this one is for you. Just as tasty as the Tommy’s Marg with the added kick. 5/5
Cucumber Marg - Not a flavour I would normally pick but had to try them all. If you’re a gin drinker and are not sure if Tequila is for you go for this one. You can taste each element, no one flavour is over powering. The cucumber adds a refreshing twist and the elderflower a nice sweetness. 4.8/5
March 29, 2024
Unprompted review
Reply from Pimentae
HI Sean, thank you so much for the amazing and detailed feedback, we really appreciate it! 😍💖
I loved the presentation etc but have…
I loved the presentation etc but have sent you an email regarding missing item in the box
March 25, 2024
Reply from Pimentae
Hey Margaret! Really sorry about the delay in our response, we've just dropped you an email to sort this out asap 💖
Cracking experience start to finish
Cracking experience start to finish. Drinks are incredible and good value.
March 2, 2024
Reply from Pimentae
Thank you so much Peter 😍
Delicious Tommy’s Margaritas
I saw the Tommy’s Margaritas being reviewed positively on Sunday Brunch and as this drink is a favourite of mine I searched the company on the Internet. I found them,placed an order and received a discount as I had seen them on Channel 4. Free & quick delivery is a plus too! I am happy to report that they are delicious. I’ve unsuccessfully tried to make a Tommy’s Margarita at home. I have found another premixed version which is very nice. This one is equally as good. The cans are so convenient to take with you. I will take mine when going away for a weekend, holidaying the UK or meeting my friends. Give it a try, you may find your new favourite cocktail.
March 3, 2024
Reply from Pimentae
Thank you so much for the amazing feedback Sue! We're so happy you saw us on Sunday Brunch 🥰❤️
Reply from Pimentae
Thank you so much Emma 🤎
Beautiful packaging and great contents…
Beautiful packaging and great contents in hamper.
All meaningless though if product isn't good. It's not just that, its amazing! Love my Margaritas and very fussy - but these are delicious.
March 3, 2024
Reply from Pimentae
Thank you so much for this incredible review Craig 🥰❤️
Have not received my order yet
Have not received my order yet, I'm hoping it's just taking its time to get to me.........!
March 3, 2024
Reply from Pimentae
Hi Fiona, we're so sorry to hear this! Please send an email to hello@pimentaedrinks.com with your order number and we will sort this out for you asap 🤎
Reply from Pimentae
Thanks Andrea! 🥰
Reply from Pimentae
Thank you so much Gina <3
The perfect thank-you!
The perfect thank-you! I took some delicious Pimentae to a friend as a gift for having me to stay and they have since become a regular customer; I should be on commission!!
February 23, 2024
Reply from Pimentae
Barney... our favourite customer! We need to get you a loyalty card, promising it's on the list :)
Reply from Pimentae
Thanks Louise!! We like to think so too :)
Spicy Marg
Ordered the spicy margarita and it really was delicious. I like my drinks more sour than sweet so added some fresh lime juice and a slice of chilli and it was perfect. Will definitely buy again.
February 2, 2024
Reply from Pimentae
Thanks for ordering with us Gillian and glad you enjoyed. That's the beauty of the cocktails, you can tweak them to you liking, adding some fresh lime juice is a great idea for a bit of extra zest!
Reply from Pimentae
Thanks Ingrid! X
Great service, great drinks
Saw an ad for Pimentae on FB, but went direct to their website. I bought the spicy Margarita and it’s absolutely amazing, love it. Nice and spicy, but not overpowering. I was even sent a discount code before I’d managed to buy my first bottle, so that made it an even better experience!
February 3, 2024
Reply from Pimentae
Thanks for the lovely review Gillian, glad to hear you had a great experience with Pimentae and enjoyed our Spicy Margarita
Really quick delivery and beautifully…
Really quick delivery and beautifully packaged drinks that tasted delicious ! Great gifts x
December 27, 2023
Reply from Pimentae
Thanks for the review Jo, we're glad you loved the cocktails!
5 stars Best customer service I have…
5 stars Best customer service I have received from an online company.
Initial order arrived super quick but was wrong. Emailed customer service and they were so apologetic and had a replacement sent out the very next day which over the Christmas period is saying something.
Drinks hamper looks amazing and just as described. If I wasn't pregnant I would be diving straight into it! Will make a great gift for someone.
December 15, 2023
Unprompted review
Reply from Pimentae
Thank you for the kind review Zoe, it's really appreciated and we are so glad you were pleased with the hamper - they do make a beautiful gift!
Not very spicy margs...
Spicy margs not very spicy and too sweet but a lovely quick order, won't be ordering again as product not to my taste but if you like a hint of spice and very sweet it's for you.
November 26, 2023
Reply from Pimentae
Thanks for the order and review Sophia, we take all feedback on board and always try to ensure the quality and taste of all our cocktails are the best that they can be
Absolutely delicious and so strong
Absolutely delicious and so strong! Definitely recommend
November 24, 2023
Reply from Pimentae
Thanks Farrah <3 Glad you loved them!
Reply from Pimentae
Thank you so much Yasmin, we are so happy you enjoyed them and thank you for ordering again, it means the world!
Easy to order and good delivery
November 26, 2023
Reply from Pimentae
Thank you for the review Sarah, we hope you enjoy the cocktails :)
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