Great product!! Waited a bit for it owing to stocking issues but excellent communication from them. Small businesses like this are a must to support. Will definitely buy again.
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Review summary
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What people talk about most
Reviews shaping this summary
I ordered the Spicy Margarita set as a Christmas gift, and unfortunately one of the glasses arrived smashed. I emailed the company honestly not expecting much to be done, but I was completely blown... See more
Company replied
We supplied Pimentae’s bag-in-box Spicy and Cucumber margarita cocktails to our guests at cocktail hour on our wedding day. As the pre-mixed cocktails only need to be shaken over ice and garnished, Pi... See more
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The Pimentae spicy margarita is delicious! The bottle is beautiful too which makes for an overall great experience, pleasing on the taste buds and pleasing on the eyes! Love it! A new favourite to be... See more
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Company details
Written by the company
Premium tequila cocktails that aim to liberate the way you enjoy tequila. Female founded and crafted in London, we pride ourselves on quality and experience.
Contact info
80 Palewell Park , SW148JH, London, United Kingdom
- hello@pimentaedrinks.com
- pimentaedrinks.com
4.4
Excellent
235 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 48 hours
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Still haven’t received my order and you…
Still haven’t received my order and you want me to rate your service????
November 25, 2023
Reply from Pimentae
Hi Sarah, we are so sorry you still haven't received your order. We personally emailed all of our customers last week to explain we had been experiencing some fulfilment delays due to the volume of orders that came through on Black Friday. We understand this is frustrating but I have checked your order and can confirm it has been despatched. Again, we can only apologise for the delay and hope you are pleased with the product when it arrives.
Impressive
Bought as Christmas presents. Arrived following day and was kept up to date with delivery info. Packaged extremely well and the bottles look so enticing!! I'm sure they will taste amazing.
November 10, 2023
Reply from Pimentae
Thank you so much Amanda - we hope you love the cocktails. :)
I just absolutely love the Pimentae…
I just absolutely love the Pimentae chilli margarita. It's a fantastic drink and makes for a special unique drink for dinner parties. My favourite go to drink!
November 1, 2023
Reply from Pimentae
This has put a big smile on our faces - thank you Mrs Watson! :)
Delicious margaritas that were a real…
Delicious margaritas that were a real crowd pleaser! And fast delivery.
November 1, 2023
Reply from Pimentae
Thanks so much Tara! :)
Reply from Pimentae
Thank you for your delightful review Julie! So pleased you enjoyed them :)
Reply from Pimentae
That means a lot! Thank you 💖
Reply from Pimentae
Thank you for your wonderful review Jane!
Nice but pricey
Delivery was good but price point is too high for this to be anything but a super-special occasion thing.
Was super tasty and a great kick-start to the evening.
September 19, 2023
Reply from Pimentae
Hi Matt, we are sorry that you feel the price point was too high. As a small business we work really hard to ensure the taste and quality of our liquid reflects the price point. Our cocktails are hand-mixed using premium ingredients that you'd find in a bar and our bottles are wrapped in bespoke, hand painted designs. Each bottle serves 5 cocktails so works out significantly cheaper than what you'd pay in a bar. We've taking your feedback on the board and hope you enjoyed you cocktail nevertheless. Thanks, Becci
Reply from Pimentae
So pleased you enjoyed them Stephen - thank you! :)
Gorgeous drink in a beautiful bottle!
I ordered this as a last minute birthday present and it came the next day. The bottle looks beautiful and the drink inside (almost all gone already) tastes sublime. This is a great company with great products. I would definitely use them again!
August 10, 2023
Reply from Pimentae
Thank you for the lovely review Rebecca, we are so glad you enjoyed it!
Easy, fast, responsive and a fantastic product
Just a very easy and fast experience, from web site to delivery and after sales responsiveness. Their spicy margarita is better than you can make at home and a big hit when our friends come around.
July 17, 2023
Unprompted review
Reply from Pimentae
Thank you for the review Alan - we are so happy to hear our Spicy Margarita was a hit with you and your friends!
The best service and the best product I…
The best service and the best product I could have asked for. Would absolutely order again for any occasion with friends and family
July 2, 2023
Reply from Pimentae
Thank you for your wonderful receive Arthur! We look forward to serving you again soon. :)
Perfect spicy margarita …
I am a big fan of spicy margarita and know a good one when I drink one. This drink is outstanding! The only issue is it finishes far too fast! I have already ordered my 2nd bottle.
June 21, 2023
Reply from Pimentae
This put a big smile on our face - thank you for your kind words! :)
Delicious summer drink over ice
Delicious summer drink over ice! Bottle just needs to be bigger.
May 31, 2023
Reply from Pimentae
Thank you for the wonderful review Lisa. Completely appreciate your desire for a bigger bottle - who doesn't want more Pimentae cocktails! We'll look into making this possible. :)
The most beautiful art work on the cans…
The most beautiful art work on the cans and a delicious cocktail within. Perfect match!!
May 22, 2023
Reply from Pimentae
Thank you for your lovely review Marianne - we're so pleased you enjoyed! X
I am hooked on these cans of Spicy…
I am hooked on these cans of Spicy Margarita. The delivery is so smooth and can be next day depending on when you put your order in!
Amazing small business 💜
May 24, 2023
Reply from Pimentae
This put a big smile on our face - thank you for your kind words Lisa! We're so pleased you enjoy our Spicy Margarita :)
Ordering my product was seem-less and…
Ordering my product was seem-less and easy, delivery was prompt so most Impressed by these factors.
I stumbled across Pimentae on instagram and was instantly enticed by the deliciously controversial tequila and chilli combo. My go to drink is a tequila, lime and soda and with a chilli slice. I followed the video on the gram and invested in tajn chiil powder to rim my glasses with. That’s where the instructions ended though. My first x4 glasses were served to my guests straight as I’d assumed were on the video, this left me with very little of the tasty nectar to go around. So I resulted to serving what was left with soda water. In a nut shell, a recipe would have been muchly appreciated-thank you! As well as a larger bottle as it really isn’t enough to share with guests at a party. Delicious taste both with and without a mixer.
May 23, 2023
Reply from Pimentae
Hey Emma,
Thank you for taking the time to share your feedback. We really appreciate your kind words about the ordering process and prompt delivery!
We apologise for any inconvenience caused by the lack of instructions beyond the Instagram video. There should have been a cocktail leaflet included in your order with serving recommendations but if this didn’t meet your requirements, we will look to make improvements.
We completely appreciate your desire for a larger bottle - who doesn’t want more spicy margarita! There is enough in our bottles for 5 cocktails when served in crystal tumblers over ice, similar to the method shown in the video. Adding soda water is a fantastic way to turn the drinks into a spritz and means you can serve more than 5 guests.
We would love the opportunity to improve your experience and as a thank you for your helpful feedback, we would like to offer you a discount on your next order. Please reach out to our team and they will be more than happy to help: hello@pimentaedrinks.com
We hope to serve you again soon with an improved experience that deserves a 5-star rating.
All the best,
Becci
Reply from Pimentae
Thanks for your delightful review Julie, we're so pleased you enjoyed!
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