Pink Apple Cars Reviews 

Excellent Service
I booked a car for travel from Heathrow Terminal 4 to Paddington on 5th April, 2019. Booking was smooth and prompt. I received confirmation of booking within seconds.

A day before the travel date I was asked to confirm my intention to travel, which I did.
On arrival, the driver was waiting for me with my name on a plaqard.

The driver was very pleasant and courteous. He took care of my luggage to the car park and loaded them into the car. He drove very carefully and responsibly.

On arrival at my destination, he unloaded the luggage and carried them inside the building.

Overall, an excellent service

Terrible service, arrived over an hour after my flight had arrived. Called the office and they clearly had not checked the flight arrivals as they said they would. Basically provided no solution whatsoever. Terrible customer service - I would not recommend or trust them.

Very competitive price.driver was polite ,patient and courteous.will definitely use their service again.Alex at reception also was very helpful.

I have been using Pink Apple Cars Transfer for many years, and the service provided has proved to be brilliant. The drivers are always punctual; they are friendly and are helpful with suitcases. The onlilne staff is very helpful, I highly recommend Pink Apple Cars Transfer for all travellers!

I have used Pink Apple Cars recently and was really satisfied with their service. Although my flight was delayed but driver was there on time. I was happy that they kept an eye on flight and driver was very polite and helpful too. He helped me with my luggage as I was travelling with the children. Definitely recommend.

In reply to Pink Apples response (over 8 months after my post) I ordered a larger car you just did not supply it - END OFF . Do not use this JOKE of a company, Catalogue of errors, loads of BS from them. I stupidly after reading the reviews thought I would be OK. Booked 2 trips (return) and both nightmare. Will not refund difference between car I ordered and car I was given, reason given was that I had a discount at beginning, totally irrelevant. If you choose to use then good luck and be it on your head!! Late and too small car on outward journey. Very late on return, I have a disabled child and left waiting late at night over 30 mins. Even had cheek to offer me discount on next booking. What planet are they on, seriously they think I would book with them again. Oh and the driver was awful on first trip, Thought we were going to die. Even my husband was shaking when we got out of car.

Please avoid this company at all cost, me and my friends booked a taxi with Pink Apple Cars from Gatwick Airport to Stanmore, on arrival we were told that the car had broken down and a replacement was sent from another company, firstly we got a smaller car compared to the car we booked and secondly the driver who came to pick us up was utterly rude and was sleeping at the wheel!!!!!! the driver was driving all over the place and was swerving lanes from right to left, the driver also went straight over the roundabout, causing the car jump!!!!! We were lucky not be involved in a collision with third party vehicle, even though the driver nearly caused a few on our journey!!!!!

I was also give conflicting information, firstly i was told that original booked had broken down, but when calling 'Pink Apple Cars' on my return I was told that the car went to another booking.

I have given the company two weeks to resolve the issue, where i asked for full refund but was refused and they were only willing to give difference on the car and 10% off my next booking, they state that customer satisfaction is ‘Top Priority’ thats utter rubbish!!!!! as i was told to make the complaint about the driver against the third part company even though i paid Pink Apple Cars for my booking

On a recent trip to Canada they failed to turn up at all on the outward leg, and I almost missed my flight. I was offered a free pickup on the return leg, but Pink Apple arrived at touchdown time leaving no time to clear customs, and left before I could get out the airport.
Totally untrustworthy.

AWFUL: Our cab from Gatwick to Greenwich was late. The driver was surly. He had the radio turned up loud on music. When asked he turned it down, only to turn it back up later. He had an awful air freshener blasting into the cab so strongly it made three of our passengers ill (one needing steroid treatment later) The cab was festooned with six religious items (rosaries, crucifixes etc), three of these were attached to the rear view mirror by suction pads, making the mirror unusable. We complained, told driver was disciplined and offered a 10% discount on the return journey (and assured a different driver)

Didn’t happen for return journey. Same driver, same surly rude attitude, same over cloying air freshener, same radio. Less religious artifacts (now only 3 but not appropriate in a commercial vehicle carrying people of different faiths). Driver entertained himself by texting continually on the motorways at speed.

Cannot recommend this service if you care about heath, safety, comfort or civility.

good service we was pleased and very helpful thanks would use you again.

Hi I recently booked a return journey to Gatwick and after a few hiccups on the outward journey with the driver not at the çorrrect pickup point we were a little lasts for check in but pineapple cars fully redeemed themselves on the return journey,thee driver was waiting at Gatwick when we cleared customs and was very professional.
I would recommende them and Weill certainly be using them again.

I can't say enough bad things about this service in London.
This is from a family in Europe in June, 2017.
Avoid this company. There will be many taxis when you get there and/or just use someone else.

I have used this company many times and have never had any trouble. It is easy to book and they are very helpful to help.
The cabs turn up on time and provide an excellent service. I would recommend them to anyone.

Excellent hassle free journeys. Would highly recommend

Excellent service and the best price. The driver was very nice and very puntual. Also he gave us bottles of water. Very good service to tell my friends.

Due to a last minute flight cancellation in the USA, our flight was diverted to Gatwick, with an onward flight from Heathrow. We therefore needed to find a transfer from Gatwick to Heathrow.

We contacted Pink apple cars from the USA via their on-line chat service. They completed the booking process for us, confirmed that they had a car available and sent us a confirmation e-mail. The process was very efficient.

Ten hours later, we arrived at Gatwick airport. As soon as we had cleared customs, the driver phoned us to check where we were and arrange a meeting point. He met us inside the airport and helped transfer our luggage to his car. The car was clean and tidy and the driver was very courteous and friendly.

Within an hour, we were at T5 at Heathrow. The cost was approximately the same as a coach transfer for two. This was all done with only 10 hours notice.

This was an excellent service from start to finish and I would certainly recommend Pink apple cars.

Dear sir

we really find that your driver had done a good job and show the level of professionalism of your business .

i would sure recommend my frame work to use your service while travelling in UK.
Kind regards
pillay ramsamy
frommauritius

Really simple. Met in person at airport.

That's what I think after eveything goes well. I highly recommend services that work in a professional way.