I placed an order on March 6, 2024. My credit card was charged, however i never recieved a tracking number or my items. I have reached out via Email, Instagram Dm, and the Shop app i used to purchase.... See more
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Ordered two weeks ago and they had no problems processing my payment but my items haven’t shipped! Tried emailing and messaging through the Shop app and instant messaging on their website and no one i... See more
I have yet to receive any word of my order being shipped. Your social media pages lie about how quickly you send out orders. However there are comments I read from other buyers saying y’all are scamme... See more
Company replied
I have placed my order several weeks ago and have only received the order confirmation email. I have emailed customer support requesting update as the items were supposed to ship max 2 weeks following... See more
Company replied
Company details
Written by the company
Shop bikinis and swimwear at Pinkcolada USA. Shop online for luxury designer swimwear, High waisted swimwear, cheeky bikini bottoms, supportive bikini tops, bandeau style swim tops, beachwear & more!
Contact info
Australia
- Hello@pinkcolada.com
- pinkcolada.us
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great products & fast shipping
great products & fast shipping
the materials is so soft, the colors and patterns are beautiful, they fit great, and the shipping is crazy fast! will order more
The purple plum playsuit is amazing
The purple plum playsuit is amazing! It fits flatteringly. The fabric is so silky. I love how the straps are adjustable. Perfect coverup for this beach season.
i have not even received my swim suit…
i have not even received my swim suit and it has been over a month since i order it
Rip Off
I was so excited to try this swimwear after hearing many good things. The company took my money and I never received my product. I tried contacting customer service twice and they never got back to me.
Never received
I had ordered a swim suit in June of 2020. Received an email saying it had shipped in august 2020, never received the suit. I contacted the company and they were super helpful and got a replacement for me because that suit was no longer available. I received an email stating it had shipped on March 14th, still haven’t received the suit and the tracking information hasn’t been updated since March 19th. I will not be ordering from this site again.
It has been three weeks since I placed…
It has been three weeks since I placed my order and two weeks since any update was made to the shipping tracker. I’m not sure if I will ever get what I ordered and if I have to make a return I have no idea how long that will take. This is a significant delay in receiving the product I ordered and paid for and weeks without any update or communication is poor customer service. I will not be ordering again. I don’t even know if I will ever receive the order I already placed which was clearly a huge mistake.
Its been over two weeks and I still…
Its been over two weeks and I still havent received my order but I am being asked about service and my swimsuits though I have not received them yet....
Never got my package.
Waiting
I placed my order and completed it. Recieves a confirmation email. A few days later was told that it was out of stock prior to that. So they let me pick out another top and bottom swim suit no matter the price. Which I thought was extremely fair. 3 weeks later I have no recording or where it is. Says it’s still in Australia. I have been getting emails asking me to rate the item. Never recieved it.
The milky-white long cover-up is…
The milky-white long cover-up is probably my favourite part of the pinkcolada
collection. It is elegant, sexy, beautiful, and classy. The colour and design are
unique. Eagerly waiting for my parcel to be shipped!
I received an email to leave a review…
I received an email to leave a review but I can’t really review the product because I ordered 3 weeks ago and have yet to receive it. Oh and I also can’t track it as it says no information available. Not impressed.
Not happy
It’s been about three weeks since this supposedly shipped. I’ve sent an email via the “Contact Us” link on the website with no response. If the carrier (DHL) is going to take a month to deliver, that should be noted BEFORE purchasing. At this point, I just want a refund.

Reply from Pinkcolada
I have not received my swim suits
I have not received my swim suits and it has been over a month now. I would really like a refund since they still haven’t been delivered.

Reply from Pinkcolada
Item did not arrive yet
Item did not arrive yet. I order it mid February. Still waiting

Reply from Pinkcolada
I bought the items on 6 mar 2021 and…
I bought the items on 6 mar 2021 and they still arent event shipped!
This is super ridiculous. Why did i even pay you in the first instance????!!!

Reply from Pinkcolada
This is my fourth email to review my…
This is my fourth email to review my item. I would LOVE to know how I am supposed to review an item I still have not received. I would love if we could solve this issue so I could give a true review. I have already emailed the company and received no help.

Reply from Pinkcolada
I love this swimsuits
I love this swimsuits, such a good quality, nice bra shape. Fits very nice. For 32DDD i got M size and S for bottoms, took off the cups and it fits perfect!

Reply from Pinkcolada
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