Thank goodness for the quick customer service. I had to ask about tracking multiple times because the tracking links provided are not accurate. The first tracking link provided to me didn’t work, the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Customer service was amazing, my concerns were addressed in a timely matter. If you are trying to track your order check the confirmation email, they send how to track it through that email. Not the w... See more
Company replied
The lenses are exactly as in the picture,never had any problems with them,theyre very careful to be safe and offer free cute lens cases with each order!!!! i just got blue dolly eye ones and they m... See more
Company replied
I’ve ordered from this site numerous times and their contacts are amazing! So many varieties and the quality is impeccable. But what makes them stand out even more is their amazing customer service. U... See more
Company replied
Company details
Information provided by various external sources
GEO Medical Circle Lens, GnG contact lens, Dueba Circlelens, Hana SPC Circle Lenses, Korean circle lens, Largest Online Circle Lens Store,
Contact info
United States
- pinkyparadise.com
4.4
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've bought two pairs of contact lenses…
I've bought two pairs of contact lenses and they were both awesome! I trust this site!
October 17, 2025
Unprompted review
Reply from Pinkyparadise
Thank you so much for your kind words and continued support! 🥰
I want my refund back
I want my refund back. My order was never fulfilled even when I sent out my prescription. And I want my money back.
October 14, 2025
Unprompted review
Reply from Pinkyparadise
Hi,
Thank you for your feedback, and we sincerely apologize for the inconvenience caused.
Please note that each order requires 1–3 business days for processing, and yours was placed on hold due to a prescription issue. We’ve now processed a full refund, which should reflect in your account within 7–10 business days.
Our sincerest apologies once again for the inconvenience, and thank you for your understanding. 💖
comfortable, good variety and affordable
their lenses are really comfortable to wear and come in a good variety of designs! they're affordable and shipping is fast
October 5, 2025
Unprompted review
Reply from Pinkyparadise
Thank you so much for your kind words and continued support! 🥰
Product is awesome and price is right
Product is awesome and price is right. I took off one star because it took one month to get my lenses.
October 8, 2025
Unprompted review
Reply from Pinkyparadise
Thank you so much for your kind words and continued support! 🥰
Amazing Customer Service
I was having shipping issues with my order, and the customer service people were very helpful and willing to help me out to get my order in before halloween time. Best service ever, always glad to use their services again!
October 1, 2025
Unprompted review
Reply from Pinkyparadise
Thank you so much for your kind words and continued support! 🥰
Great shipping!
I was amazed with how fast my lenses came and the quality of care that was put into shipping them.
My 22mm sclera lenses didn't fit (my eyes fault not theirs) I'll still be recommending pinkyparadise to everyone, and ordering a 20mm pair instead confidently knowing they will arrive in time for my event.
October 3, 2025
Unprompted review
Reply from Pinkyparadise
Thank you so much for your kind words and continued support! 🥰
NEVER GOT MY ORDER
I ordered contacts on September 9th still haven’t received them and it’s October 5th I have been tracking them and they seem to be in the same spot. Not moving at all
October 5, 2025
Unprompted review
Reply from Pinkyparadise
Hi, We’re truly sorry to hear about the delay with your order. We completely understand how frustrating it can be to wait. We’d like to inform you that your tracking number is LQ107687224SG, and you can track your package here:
https://track.quantiumsolutions.com/
At the moment, your package is undergoing clearance before being distributed to your destination area. During this stage, tracking updates may temporarily pause, which is normal for international shipments.
Please don’t worry your parcel is still within the estimated delivery window of 14–25 business days, so you can expect it to arrive by 17th -October (excluding weekends and public holidays).
Delays can occasionally happen due to customs checks, courier congestion, or transportation factors, but your order is on its way.
If you have any further questions, please feel free to email us at enquiry@pinkyparadise.com, and our team will be happy to assist you directly.
Thank you for your patience and understanding! 💛
Awesome!!!
Very friendly staff when handling a hiccup. The lenses came in sterile vials. Arrived neatly arranged and have not had any issues wearing their contacts. Loved the experience so much I bought 2 more for cosplaying!
September 25, 2025
Unprompted review
Reply from Pinkyparadise
Thank you so much for your kind words and continued support! 🥰
Great contact lenses store
The website was easy to use, and they had a good selection of contacts and more. Had a question and concern about my order and customer service was excellent and helped. Bought 2 different orders and they came in wonderfully.
August 19, 2025
Unprompted review
Reply from Pinkyparadise
Thank you so much for your kind words and continued support! 🥰
Good Customer Service - Bad Tracking Links
Thank goodness for the quick customer service. I had to ask about tracking multiple times because the tracking links provided are not accurate. The first tracking link provided to me didn’t work, the second one said my package was delivered to Hong Kong. However, the customer service was kind and quick and provided me with the information I needed. Good contacts, exactly as ordered
September 24, 2025
Unprompted review
Reply from Pinkyparadise
Hi, Thank you for your patience! We’re glad we could help with the tracking and that your order arrived as expected. We really appreciate your kind words!🥰
The contact lenses never disappoint me…
The contact lenses never disappoint me and always look nice but take a while to get to me
September 22, 2025
Unprompted review
Reply from Pinkyparadise
Thank you so much for your kind words and continued support! 🥰
Wonderful experience!!!
Where do I begin, amazing fast customer service, and great communication. The way they package their lenses and instructions are so easy. Amazing quality of the lenses and Beautiful no flaws. Literally a dream. I am definitely buying again.
September 4, 2025
Unprompted review
Reply from Pinkyparadise
Thank you so much for your kind words and continued support! 🥰
Products were amazing and…
Products were amazing and costumer service fast to reply and help, 10/10 experience
September 9, 2025
Unprompted review
Reply from Pinkyparadise
Thank you so much for your kind words and continued support! 🥰
Very responsive to questions and…
Very responsive to questions and issues. Quick resolutions. Great products!
September 3, 2025
Unprompted review
Reply from Pinkyparadise
Thank you so much for your kind words and continued support! 🥰
AMAZING!!!!
The lenses are exactly as in the picture,never had any problems with them,theyre very careful to be safe and offer free cute lens cases with each order!!!!
i just got blue dolly eye ones and they make my eyes look so big and cute.
theyre thin which makes them harder to put in than others but you barely feel them and with the very clear tutorial and a bit of practice it isnt a problem.
they provide every important info like soaking and time limit so its clear theyre both proffesional and care,i recommend 100% for cosplayers. they also are glasses friendly,they can have prescriptions(i dont wear glasses but good to know)
August 1, 2025
Unprompted review
Reply from Pinkyparadise
Thank you so much for your kind words and continued support! 🥰
Great product and always deliver for…
Great product and always deliver for me. This past order I thought I had an issue and it was addressed right away and really ended up just an error on my end. I was contacted within 24 hours and assured things would be fine and of course it was.
August 28, 2025
Unprompted review
Reply from Pinkyparadise
Thank you so much for your kind words and continued support! 🥰
First Time Buyer
Customer service was very kind, helpful, and quick to answer when I had trouble tracking my package. The contacts came in on time and were well packaged. They are very pretty and comfortable causing no irritation when putting them on! I even got two pairs of prescription contacts and they seem to work pretty well! They look exactly how they are pictured and I would highly reccomend buying from this site as I intend to do so again in the future!
August 26, 2025
Unprompted review
Reply from Pinkyparadise
We truly appreciate your support! 🫶✨
Reply from Pinkyparadise
We truly appreciate your support! 🫶✨
Amazing Customer Service
I’ve ordered from this site numerous times and their contacts are amazing! So many varieties and the quality is impeccable. But what makes them stand out even more is their amazing customer service. USPS ended up losing my contacts and couldn’t find them and I let PinkyParadise know and they offered me multiple options to ensure I got what I needed since I didn’t get the product. Will definitely continue to buy from them !
July 20, 2025
Unprompted review
Reply from Pinkyparadise
It means the world to us that you enjoy our lenses and that our customer service could be there for you when needed.💖
they’re contacts are perfect and i love…
they’re contacts are perfect and i love them!!
January 6, 2025
Unprompted review
Reply from Pinkyparadise
Thank you so much for your kind words and continued support! 🥰
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