pinnaclebanner.co.ukReviews 

94
TrustScore 3.5 out of 5

3.5

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Rated 4 out of 5 stars

I ordered a banner only a couple of days before an event so required a quick turnaround. The banner was printed and posted only a couple of hours after the invoice was paid which was fantastic. Throug... See more

Rated 5 out of 5 stars

We used Pinnacle to print and make a vinyl banner to advertise our art group. The whole process, from receiving a quote (which was very competitive) to the delivery of the banner, took less than a w... See more

Rated 5 out of 5 stars

Start of draft banner to acceptance of the final format was easy and took a short time to complete. I am no artist and Pinnacle presented me with an excellent layout and were quick to respond to minor... See more

Rated 1 out of 5 stars

AVOID! I ordered a banner which was delivered tightly wrapped in bubble wrap and cellotape and squashed. When opened, it was freyed, marked, poorly cut and creased all over and in extremely poor condi... See more

3.5

Average

TrustScore 3.5 out of 5

94 reviews

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3.5

All reviews

(94)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Very speedy service

Very speedy service! This banner was a present and I'm sure that they'll be delighted with it. Every detail was confirmed prior to printing, and it arrived within a couple of days of my initial enquiry - thank you Sam!

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER

DO NOT ORDER
if i could give 0 stars i would.

poor service, awful print quality, delayed, just really bad company.

Go to any other, just dont but from here.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

My experience was indeed great

My experience was indeed great. They are very trust worthy and keep to their word. The director is really the best person. I would definitely be coming back and patronizing more. I recommend

September 14, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service⭐️⭐️⭐️⭐️⭐️

Brilliant service⭐️⭐️⭐️⭐️⭐️
I am a chauffeur for VIP fimily based in London.My client’s friend had a birthday today.I was told to get a birthday banner two days before.Called several companies and all I heard was”we need one week notice”.Then i called Pinnacle Banner no answer but to my surprise got a call back within a minute.Max was very professional and got my order done in time.Thank you very much and wish you all the best.Very much recommended.
Lukasz Monko

September 2, 2025
Unprompted review
Rated 1 out of 5 stars

What a shower of s:;T I am in the trade…

What a shower of s:;T I am in the trade and needed 3 x 2.5 wide banners… I supplied the vinyl and sent them to the disused old midland bank building which I think they are squatting in😵‍💫 I wanted to pay by card but they refused and I even offered to pay the extra cost for using the card … I now know why… as when I received the banners they were just awful… my customer refused the job as they were so bad … if I had paid by card I would have a a chance of getting my £620 back the London phone number goes to a mobile
Max the guy that answered the phone was the most unhelpful person I have ever had the displeasure of dealing with.
The place is a disused bank all borderd up and the one printer they have is in a dump of a room… I had a potential of £2000. Which they kept chasing me for payment before they got the order.. they did send a sample which they charged me £60.00 and in 20 years of printing I have never seen such a crap banner…
Do not use as I don’t think they are going to be in that building before they get turfed out…
You have been warned!!!!

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect banner!

I ordered a vinyl banner from this company last min, and received it before my event, can’t thank pinnacle banners enough! The banners quality and print was perfect, no faults! Will certainly be ordering again in the future!

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

I needed a banner for a one day event…

I needed a banner for a one day event with friends so didn't want to spend a fortune.
The banner was produced without fuss and was delivered quickly and was of excellent quality. Exceeded my expectations.

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

Go somewhere else

This company absolutely dreadful paid good money for a backdrop banner it came damaged everyday for 3 weeks i have phoned and emailed no one gets back to me just such bad customer service my advice use someone else

May 27, 2025
Unprompted review
Rated 1 out of 5 stars

They promise much and deliver little or nothing!

We ordered three banners from Pinnacle Banners—two standard and one roller banner—for an event, clearly communicating the delivery deadline from the start. While the design process was efficient, only the roller banner was delivered. Despite being charged over £11 for shipping and repeatedly contacting the company (including speaking to a manager), the remaining two banners were never received, and all follow-up communication has since been ignored. We have written this review because they are not responding to any of our communication. We are very disappointed, we feel misled, and we are now seeking a full refund of the missing banners.

May 12, 2025
Unprompted review
Rated 1 out of 5 stars

Please do not order anything from this…

Please do not order anything from this company. The quality was terrible. If I could give zero stars then I would. Max in customer service would take no liability for the quality even though I was able to show that images and literature on the Pinnacle Banners Website contradicted any argument he made about the way their products were printed and assembled. Furthermore, all their products are made in Pakistan and shipped to the UK. Please do yourself a favour and do not be attracted by their low prices, it's just not worth all the hassle and problems thereafter.

April 15, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely poor service and no delivery of item!

Extremely poor service. We ordered a banner that arrived with small rips all over it as it was folded so tight it damaged the material. They also decided not to deliver the frame that hangs the banner rendering it useless even after promising it would get here 3 days before our event. Total failure.

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

From the minute I visited the Pinnacle…

From the minute I visited the Pinnacle Banner website, I was impressed. I was trying to work out what size I would need, when a chat box popped up and asked what sized banner I needed. I explained I had an image I wanted to use, but could be no bigger than 1.5m wide or 70cm high. But I could not work out the proportions needed.

Max helped me from the outset, I sent the artwork, he looked, worked out the best size for me, and called me to go through what I had to do next.

Afterwards, he said I should have it shipped rolled to preserve the integrity of the banner. I explained that it just pushed it out of my budget as I needed it urgently and was paying a lot for shipping already.

Honestly, I was dubious that it was even going to turn up. I paid via PayPal for the reason.

However, it arrived today and it is one of the best quality banners I have bought. I will be using them again.

Also, it came rolled. Which I am very grateful for.

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

I ordered a photo banner online from Pinnacle banner with just a photo and some specifications. Within a few hours, I received the demo artwork and, after a few tweaks, I approved the artwork and it was sent to print. I received the banner within a week and it looked great. Thank you very much for a fantastic service. 👍

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

2mx2m banner

Our school wanted to create a banner to celebrate few of its pupils, we had 163 photos which took us a lot of effort to take. As soon as i entered the website i contacted them and spoke to Max. He was very helpful and patient, we agreed on a design and I made the payment and straight on got into it. He stayed in touch throughout and sent me a photo of the final product before printing. The banner arrived within three days. We were very happy with the product and the experience throughout.

February 22, 2025
Unprompted review

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