Pioneer Finance Reviews 

386
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I appreciate the service provided by Keegan in helping me out processing. The result may not be the one im hoping but i still appreciate his passion with what he do. Thank you for all your help and a... See more

Rated 5 out of 5 stars

Total professionalism from the first email, phone call, contact with Trinity. She was very patient with me and helped me navigate a couple of the requirements to complete the application process. Than... See more

Rated 5 out of 5 stars

I have used Pioneer, off & on, for many years. I suppose I could get a better rate via bank, on paper at least, but having proved myself long ago, I now find Pioneer easy, quick, amiable & dependable... See more

Rated 5 out of 5 stars

I have had positive motivated response right from the beginning of this year from Pioneer Finances Ltd the staff are professional but understanding eye level fast through and very efficient. The Com... See more

Company replied

Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Non-Bank Financial Service

About Pioneer Finance

Written by the company

At Pioneer Finance, we are committed to providing our valued customers with a wide range of flexible and affordable financial solutions. Our services are available to clients across New Zealand, ensuring that you can access the funds you need, no matter where you are.

Our offerings include:

1. Debt Consolidation Loans: Simplify your finances by combining multiple debts into one easy-to-manage loan with competitive interest rates.

2. Personal Loans: Whether you need funds for home improvements, a dream vacation, or an unexpected expense, our personal loans are tailored to suit your individual needs.

3. Vehicle Loans: Drive away in your dream car with our hassle-free vehicle loans, designed to help you secure the perfect ride at the best possible terms.

4. Business Loans: Give your business the boost it needs with our flexible and competitive business loans, designed to support your company's growth and success.

With interest rates ranging from 11.95%pa to 22.95%pa, we offer competitive financing options to suit a variety of budgets. Our simple 3-minute mobile application form makes it easy for you to apply for the loan you need, and our same-day approval process ensures that you can access your funds as quickly as possible.

At Pioneer Finance, we pride ourselves on our exceptional customer service and our commitment to helping you achieve your financial goals. Our experienced team is always available to answer any questions you may have and guide you through the loan process.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

386 reviews

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4.7

All reviews

(386)

70 reviews in the last 12 months

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Rated 4 out of 5 stars

Easy and simple instructions...

Easy and simple instructions...

June 16, 2025
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Reply from Pioneer Finance

Ellen, thank you for taking the time to leave a review! - Many thanks from the team at Pioneer Finance

Rated 5 out of 5 stars

Helping and supporting

They helped me consolidate all my loans all in one that took the stressful job from me and only paying one thing thing off and now thanking for your help and support helping other customers.

June 13, 2025
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Reply from Pioneer Finance

Hi Angel, thank you for the review — we’re so glad we could help make things less stressful. It means a lot to hear that our support made a difference. - Many thanks from the team at Pioneer Finance

Rated 5 out of 5 stars

I found the whole process very quick…

I found the whole process very quick and easy. The staff kept me informed all the time through my application, and when I was having a problem uploading my ID, they were very patient with me.

June 13, 2025
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Reply from Pioneer Finance

Hi Angela, thank you for the review! We're happy to hear everything went smoothly and that the team was able to lend a hand when you needed it. - Many thanks from the team at Pioneer Finance

Rated 5 out of 5 stars

No hassle just straight to the point

No hassle just straight to the point, . Helped me get my dream family car .

June 17, 2025
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Reply from Pioneer Finance

Hi Melisa, thank you for leaving a review! We're pleased to hear the process was smooth and helped you get the car your family needed. - Many thanks from the team at Pioneer Finance

Rated 1 out of 5 stars

non existing customer services

June 4, 2025
Unprompted review
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Reply from Pioneer Finance

Hi Christiaan, Thank you for your comment. We have looked into the issue and unfortunately one of our new staff members had emailed you direct but failed to see your e-mail to the generic inbox. This is not indicative of the service we wish to provide to our customers and apologise for any inconvenience this may have caused. Pioneer Finance

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with

June 10, 2025
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Reply from Pioneer Finance

Love hearing that, thanks for the feedback Gavin! - Many thanks, from the team at Pioneer Finance

Rated 3 out of 5 stars

Mix of good and bad

I had a loan , which is now repaid . The service and communication was quite good . However , when I recently applied for an additional loan , they asked for more information , then more ( which was fine ) , but then their rep just stopped replying . The original loan was always paid on time , and the loan I applied for was less value , but it must have been declined -- they just never communicated that , no any reasons , so I am still baffled .

March 20, 2025
Unprompted review
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Reply from Pioneer Finance

Hi Graeme, Sorry about the delay. Who did you contact for a top up to your existing account? regards Pioneer Finance

Rated 1 out of 5 stars

I have awesome credit I own a home

I have awesome credit I own a home , as I work in the financial industry i notice u charge people straight away , $20 late fees before they know they are late, it's against the law, u are stea6ling from the public, people don't buy or use this company

June 6, 2025
Unprompted review
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Reply from Pioneer Finance

Hi Andrew, Could you please let us know what product you have as we do not currently have a standard late fee that is $20. Regards, Pioneer Finance

Rated 5 out of 5 stars

Margarita was lovely

Margarita was lovely, communications were great. Helped me cut my debt down by a year. Thank you :)

June 5, 2025
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Reply from Pioneer Finance

Hi Jade, thank you so much! We’ll make sure to pass this on to Margarita — she’ll be thrilled to hear it. Congrats on cutting down your debt by a whole year, that’s an awesome achievement! - Many thanks from the team at Pioneer Finance

Rated 5 out of 5 stars

I have worked with pioneer finance for…

I have worked with pioneer finance for twenty odd years now it’s easy and the team is friendly I am so happy and know they will do anything they need to help

May 29, 2025
Unprompted review
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Reply from Pioneer Finance

Hi Debbie, thank you so much for sticking with us over the past two decades! It’s wonderful to hear that our team has been able to make things easy and helpful for you. - Many thanks from the team at Pioneer Finance

Rated 5 out of 5 stars

Pioneer finance is always there when I…

Pioneer finance is always there when I need and their process is very fast and efficient! Their app is amazing.

December 20, 2024
Unprompted review
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Reply from Pioneer Finance

Great to hear your feedback, Jasinta - We’re stoked to hear the process was quick and easy, and that you're loving the app too! Many thanks from the team at Pioneer Finance

Rated 5 out of 5 stars

Thank you Pioneer

Thank you Pioneer! Fast, Simple, and straight forward. I would recommend it to anyone who needs financial help.

June 3, 2025
Unprompted review
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Reply from Pioneer Finance

Thank you for leaving a review Kirisome! We’re so happy to hear it was a smooth process for you — and we really appreciate the recommendation! - Many thanks from the team at Pioneer Finance

Rated 5 out of 5 stars

How easy the process was

How easy the process was. The communication was so fast and very reliable from the comfort of my home work place I was just answering through emails and sending documents so easy

May 29, 2025
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Reply from Pioneer Finance

Hi Amelia, awesome to hear that you found our process so simple! We aim to make things as easy as possible — thanks again for the great feedback. - The team at Pioneer Finance

Rated 5 out of 5 stars

Fast and they listen

Fast and they listen, even though we decided not to go ahead with it.
Thanks guys.

May 29, 2025
Unprompted review
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Reply from Pioneer Finance

Appreciate you taking the time to leave a review, Maria! Even if things didn’t move forward, we’re happy we could provide a positive experience. - Many thanks from the team at Pioneer Finance

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