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Pip Decks Reviews 425

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, describing them as outstanding, well-thought-out, and incredibly useful for various professional and creative tasks. Many found the decks to be excellent tools for improving skills, structuring ideas, and facilitating workshops, with the quality of both content and physical materials frequently highlighted as exceptional. The customer service also received widespread acclaim for being responsive, helpful, and proactive in resolving issues. However, some customers experienced initial difficulties with order tracking and immediate access to digital products, though these issues were often quickly rectified by the support team.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its quality and utility. Many... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting its responsiveness, helpfulness, and... See more

User experience

Consumers find the user experience to be positive, highlighting the well-designed, practical, and easy-to-use... See more

Quality

Customers consistently note positive experiences with quality. Reviewers praise the premium and durable... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness and responsiveness. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have second-hand Storyteller Tactics deck, and I put it into practice at work. It gives recipes and practical advice. Great. Colleagues having some related Pip decks made me try. Great again. Thus... See more

Company replied

Rated 5 out of 5 stars

I got my Storyteller Tactics deck through a special offer, only had to pay €13 (shipping included). Honestly, I didn’t believe it at first, but it arrived quickly and in perfect shape. And now t... See more

Company replied

Rated 5 out of 5 stars

The product is outstanding. How many times have you been tasked with running a meeting on developing strategy or innovation? The hardest part is getting started and developing a plan for a success... See more

Company replied

Rated 5 out of 5 stars

As an engineer, Pip Decks have helped me improve my performance at work, especially in soft skills. My colleague even noticed a change in me since I started using them. I know they’re quite expensive,... See more

Company replied


Company details

  1. Publisher

Written by the company

PipDecks.com is a company that sells Workshop Tactics and Storyteller Tactics decks of cards. The Workshop Tactics deck is a tool for facilitators, trainers, and coaches to use in workshop or training settings. It contains a variety of activities, exercises, and techniques that can be used to engage and motivate participants, stimulate creativity and problem-solving, and facilitate learning and development. The Storyteller Tactics deck is a tool for writers, content creators, and storytellers to use in creating and refining their narratives. It contains a variety of prompts, techniques, and strategies for developing character, plot, setting, and other elements of storytelling. Both decks are designed to be versatile and adaptable, and can be used in a variety of settings and for a wide range of purposes.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

425 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Happy customer here

Happy customer here, the customer support team were super speedy in responses and really considerate of their customers. It was such a pleasure to communicate with them without feeling like i was just getting automated responses. Thank you for caring on a personal level and look forward to investing in more decks in the future!

July 15, 2024
Unprompted review
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Reply from Pip Decks

Thank you so much for your wonderful feedback! We're delighted to hear you had such a positive experience with our support team :)

Rated 5 out of 5 stars

A service that transformed me from client into a fan

After buying several sets, I realised I had requested, for a previous buy, only virtual. But physical cards are stunning, so I contacted Pip Decks to buy the physical version of the previous ones and asking if I could still apply a discount. The team was quick to answer and offered the physical version for free. Well that’s amazing service! They had a client. They made me a fan!

April 11, 2024
Unprompted review
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Reply from Pip Decks

Thank you for sharing your experience! We're so glad our team could assist you and that you're enjoying the physical cards. Welcome to Pip club!

Rated 2 out of 5 stars

Not too impressed

Not too impressed. still trying to figure out how i can use these cards. Mostly aimed for people who want to impress their boss. For someone who runs a business not really worth it. some things a little out dated. Also not user friendly website at all for the vault. Very few useful tips but personally I wouldn't recommend.

July 15, 2024
Unprompted review
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Reply from Pip Decks

I'm sorry to hear you had this experience. We appreciate your feedback and will use it to improve our products and website. If there's anything specific we can help you with, please let us know.

Rated 5 out of 5 stars

great product

great product, even better customer support team

July 8, 2024
Unprompted review
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Reply from Pip Decks

Thank you for your feedback!

Rated 5 out of 5 stars

So Much Knowledge

I've been a dedicated fan of Pip Decks since their very first Kickstarter campaign. Each deck is a treasure trove of knowledge, offering invaluable insights that have continuously enriched my understanding and skills. The quality and depth of the content keep me coming back for more, and I find myself eagerly anticipating each new release. Pip Decks have become an indispensable part of my learning journey, and I can't imagine a future without them. I'll be a loyal customer forever!

July 9, 2024
Unprompted review
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Reply from Pip Decks

Thanks so much for your support! We're really happy to hear that you love Pip Decks and that they've been so helpful to you. We can't wait to share more awesome content with you in the future.

Rated 5 out of 5 stars

My workshop facilitation game have never been the same.

Pips deck is awesome. For one, it's the only workshopping tool card / guide that I know. And it's serving me really well.

it UPped our workshop facilitation game.

For one, it brought clarity to my own team on how we're gonna move forward with the actual project with the client.

Secondly, the actual workshops with our clients are amazing. I have never been more proud. 😭

Whenever I browse the cards, I genuinely amazed how they've put all of those information together. It's genius.

July 9, 2024
Unprompted review
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Reply from Pip Decks

Thanks so much! We're thrilled to hear the decks have been a game-changer for your workshops. Your feedback means a lot to us! 😊

Rated 5 out of 5 stars

Could be better, sure! but damn good!

I have checked out some of the deck not all, but so far I have found it fun and light to bring interesting approaches to problems and audiences. It's not a revolutionary product, but a great companion... at least so far!

That being said, the shipping was fast enough, did get here banged up... I reached out to the support team and was super fast and helpful!

I am happy with my experience!

June 21, 2024
Unprompted review
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Reply from Pip Decks

Thanks for sharing! Glad to hear you’re enjoying the deck and that our support team could help. Appreciate your feedback!

Rated 5 out of 5 stars

lost and help

Pip Decks sent to new Pip Decks to me and they got lost during delivery :(
I briefly explained the fact and the support of Pip Decks renewaled the sending.
I am happy! Thanks a lot!

July 4, 2024
Unprompted review
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Reply from Pip Decks

Thanks for letting us know! Sorry about the delivery issue, but we're glad we could sort it out for you. Enjoy the decks!

Rated 5 out of 5 stars

Great customer service

I have not got into the decks yet but have flipped through and like what I see. I also appreciate the follow up mails to get you started, obviously they know there are people like me out there!
Most of all I am so impressed with their customer service. I was charged import tax, which should not have happened, from local customs in my country and was refunded the amount by Pip Decks’s kind and friendly service staff without any fuss what so ever.

June 28, 2024
Unprompted review
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Reply from Pip Decks

Thanks for the kind words! We're glad you like what you see so far and that our emails are helpful. Happy to hear our support team could help you out.

Rated 5 out of 5 stars

I purchased the Storytellers deck

I purchased the Storytellers deck. It's been a great experience. Very well written, organized and has led me to new ways of thinking. I would highly recommend this deck to anyone and look forward to collecting other decks. It wonderful when a product delivers what it claims it will. These go above and beyond.

June 27, 2024
Unprompted review
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Reply from Pip Decks

Thank you so much for your feedback! It's wonderful to know that Storyteller Tactics is exceeding your expectations. We truly appreciate your recommendation and look forward to you enjoying more decks in the future.

Rated 5 out of 5 stars

Love it

I'm an online instructor. I constantly create presentations and give speeches to my students. I did my first presentation using the StortyTeller Tactics, and it was very exciting to see everything coming together.

Each card gives you many great ideas to implement and tells your story. I love how much "common sense" is in every single card.

Probably all the information inside the cards you already know it; however, having them in a deck format is amazingly fun and removes the stress of thinking "how I will do this presentation" and now is "Umm I will mix this card and the other and create my story"

Thank you for creating this Deck, and you should allow to people to upload photos in the reviews btw!

June 27, 2024
Unprompted review
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Reply from Pip Decks

Thank you for sharing your experience! We're delighted to hear how StoryTeller Tactics has helped you with your presentations. Your suggestion about allowing photo uploads in reviews is a great idea—we'll look into it!

Rated 5 out of 5 stars

Systematic Powerful Tool - A Must-Buy

Systematic, Implementable and Effective. As a Sales Coach, I enjoy making my workshops more effective and engaging. The Storyteller and Workshop Package helped me do exactly that. A must buy.

June 27, 2024
Unprompted review
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Reply from Pip Decks

Thank you for your feedback! We're glad to hear that the Storyteller and Workshop Package have enhanced your workshops. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Amazing product and fantastic customer…

Amazing product and fantastic customer service if problems come up. I recently purchased their complete set which included the digital versions and the physical deck of cards. Unfortunately USPS was not reliable and lost my order, Pip decks team made up for their USPS’s downfall by quickly shipping me a replacement. Extremely grateful for both their cards and their service team

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

We have purchased 2 items from the PIP…

We have purchased 2 items from the PIP Decks team and their materials are exceptional. Very please with the easy to use tool and would highly recommend this company. Also, I made a mistake when I made my last purchase and the support team was absolutely incredible while resolving my error.

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Prepare to be amazed!

Ordered multiple decks to build and enhance my skills and I have to say that they work great. Multiple facets or my professional skills can be enhanced or even improve my overall way of thinking and working. The YouTube movies provided excellent insight in what to expect and in turn I received even much more.
Extra points for the customer care department. My order got lost (issue with the transporter) and the team at Pip Decks immediately sent me a replacement pack, which I received a day later. I can only recommend this to anyone interested in improving their skillsets.

June 13, 2024
Unprompted review
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Reply from Pip Decks

I'm really glad to hear that the decks have been so helpful for you and are enhancing your skills and perspectives. I'm happy to hear that our customer support came through for you when your order got lost. Thanks for sharing your experience :)

Rated 5 out of 5 stars

The cost of a deck is less than one…

The cost of a deck is less than one hour of a consultant's time and you will get so much more out of them.

What an amazing company and product. I bought the ultimate collection and made a mistake with the order. Customer service sorted it out with the first email even though the mistake was mine! Amazing people to deal with and the products are just as good.

These decks are fantastic in all the areas I work. I facilitate outreach Decision Skills workshops for at risk and disadvantaged children. The other aspect of my work is mentoring companies/NGOs/charities with Corporate Social Responsibility at the centre of their mission statement through Design Thinking to strategise more effectively, to better meet their service users' needs and to effectively communicate this to their stakeholders. Pip decks are a game changer in both these areas.

June 10, 2024
Unprompted review
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Reply from Pip Decks

Thank you for your wonderful feedback! It's fantastic to know our Decks are making a significant impact in your work.

Rated 5 out of 5 stars

5-stars – or more, if I could

I recently had the pleasure of purchasing several decks from Pip Decks, including "Brand Tactics," "Productivity Tactics," and "Storyteller Tactics." The quality of these cards is exceptional, both in terms of material and the invaluable content they provide. Each card is meticulously crafted and filled with insightful strategies that have greatly enhanced my work.

What truly sets Pip Decks apart is their outstanding customer service. After realizing I wanted the entire Ultimate Package, I reached out to their support team. They were incredibly responsive and accommodating, ensuring I could upgrade my purchase seamlessly. This level of personalized service is rare and deeply appreciated.

Pip Decks not only excels in product quality but also in their marketing and overall business approach. They clearly understand their customers' needs and go above and beyond to ensure satisfaction. I believe they are doing everything right and have a bright future ahead.

I wish Pip Decks continued success and highly recommend them to anyone looking for top-tier resources and exceptional service. Thank you, Pip Decks, for a fantastic experience!

June 5, 2024
Unprompted review
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Reply from Pip Decks

Thank you! Your support and recommendation means a lot to us. Wishing you continued success as well!

Rated 5 out of 5 stars

Excellent service

The customer service is fast in responding and the new app with the vault is so much more structured as well as helpful to start with using the cards.

June 3, 2024
Unprompted review
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Reply from Pip Decks

Thank you for the feedback! We're glad you're enjoying the App

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