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Pip Decks Reviews 425

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, describing them as outstanding, well-thought-out, and incredibly useful for various professional and creative tasks. Many found the decks to be excellent tools for improving skills, structuring ideas, and facilitating workshops, with the quality of both content and physical materials frequently highlighted as exceptional. The customer service also received widespread acclaim for being responsive, helpful, and proactive in resolving issues. However, some customers experienced initial difficulties with order tracking and immediate access to digital products, though these issues were often quickly rectified by the support team.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its quality and utility. Many... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting its responsiveness, helpfulness, and... See more

User experience

Consumers find the user experience to be positive, highlighting the well-designed, practical, and easy-to-use... See more

Quality

Customers consistently note positive experiences with quality. Reviewers praise the premium and durable... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness and responsiveness. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have second-hand Storyteller Tactics deck, and I put it into practice at work. It gives recipes and practical advice. Great. Colleagues having some related Pip decks made me try. Great again. Thus... See more

Company replied

Rated 5 out of 5 stars

I got my Storyteller Tactics deck through a special offer, only had to pay €13 (shipping included). Honestly, I didn’t believe it at first, but it arrived quickly and in perfect shape. And now t... See more

Company replied

Rated 5 out of 5 stars

The product is outstanding. How many times have you been tasked with running a meeting on developing strategy or innovation? The hardest part is getting started and developing a plan for a success... See more

Company replied

Rated 5 out of 5 stars

As an engineer, Pip Decks have helped me improve my performance at work, especially in soft skills. My colleague even noticed a change in me since I started using them. I know they’re quite expensive,... See more

Company replied


Company details

  1. Publisher

Written by the company

PipDecks.com is a company that sells Workshop Tactics and Storyteller Tactics decks of cards. The Workshop Tactics deck is a tool for facilitators, trainers, and coaches to use in workshop or training settings. It contains a variety of activities, exercises, and techniques that can be used to engage and motivate participants, stimulate creativity and problem-solving, and facilitate learning and development. The Storyteller Tactics deck is a tool for writers, content creators, and storytellers to use in creating and refining their narratives. It contains a variety of prompts, techniques, and strategies for developing character, plot, setting, and other elements of storytelling. Both decks are designed to be versatile and adaptable, and can be used in a variety of settings and for a wide range of purposes.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

425 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

I didn't receive the package and no one…

I didn't receive the package and no one contacted me for delivery!!

I am requesting an immediate refund please...

October 2, 2024
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Reply from Pip Decks

Thank you for sharing your feedback. I can see that we responded to your email on Wednesday, 02/10/2024, with the tracking link. We've been experiencing some delivery issues to Dubai, and we're currently addressing these with our courier. In the meantime, I’ve processed your refund, which should reflect in your original payment method within 3-5 business days. We appreciate your patience and understanding as we work to improve our service.

Rated 5 out of 5 stars

Just so useful

Just so useful. These decks and their associated navigation steps have been pivotal for me gathering my thoughts when translating client needs into required workshops, activities and team tactics.
Love em.

September 30, 2023
Unprompted review
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Reply from Pip Decks

Thanks so much for your awesome feedback! We're glad to hear that Pip Decks have been so useful in helping you translate client needs into effective workshops and team tactics. We love that you love them!

Rated 5 out of 5 stars

The quality of the cards is great

The quality of the cards is great! Customer service for a shipping delay was top notch! I can’t wait to go thru each box for ideas to help me in my new role.

September 28, 2024
Unprompted review
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Reply from Pip Decks

Thank you for your feedback! We're glad to hear you're happy with the quality of the cards and that our customer service could help you out! We're excited for you to dive into each Pip Deck and use the ideas to thrive in your new role! If you need anything along the way, we're here to help.

Rated 5 out of 5 stars

A Library for your Growth Mindset

Pip Decks are like books you can literally play with.
Each deck is a rabbit hole of mental models from which you will come out and truly "Think Different".
If you are serious about expanding your Thoughtware, this collection is invaluable.

May 3, 2024
Rated 4 out of 5 stars

Think outside the box with this box of cards

These cards are so clever and making you think outside the comfort zones of why you think your idea is brilliant. It allows deep dives into how to anticipate an issue and then solve it, well before it becomes an issue. They are so unique, there is nothing like it out there.
You get the best out of them when used with the videos on the Vault.

September 18, 2024
Unprompted review
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Reply from Pip Decks

Thank you so much for your thoughtful feedback! We're so glad to hear our Pip Decks are making such an impact.

Rated 5 out of 5 stars

PIP decks are such a great tool

PIP decks are such a great tool for boosting creativity or getting unstuck. The cards are super easy to use a full of awesome ideas. I use mine all the time for meetings, storytelling, creating presentations and strategies.

September 17, 2024
Unprompted review
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Reply from Pip Decks

Thank you for your kind words! We're so glad to hear that Pip Decks have become a go-to tool for boosting creativity and getting unstuck. It’s fantastic that you're finding them helpful.

Rated 5 out of 5 stars

Great support

Great support! Thank you very much.

September 5, 2024
Unprompted review
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Reply from Pip Decks

We're glad we could help. Thank you for taking the time to leave your 5 star review!

Rated 5 out of 5 stars

Great customer support experience and high quality.

I had an excellent experience with customer support. They were responsive, friendly, and went above and beyond to ensure my issue was resolved quickly. Additionally, the quality of the pip cards is outstanding! The design and the techniques are very useful the attention to detail really stands out. I’m extremely happy with my purchase and the overall service. Highly recommended!

September 9, 2024
Unprompted review
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Reply from Pip Decks

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our support team and that you love the quality and design of our Pip Decks. Your feedback means a lot to us, and we're delighted that the attention to detail and useful techniques stood out to you. We appreciate your recommendation and look forward to continuing to provide great service and products!

Rated 5 out of 5 stars

Complete Collection Review

Big fan of the system. I have all the decks and treasure them for different reasons, their purposes are self explanatory and they deliver on the content. I have presented an academic poster on Storyteller Tactics and have used the Workshop Tactics and Strategy Tactics system in three different interactive workshops. Really good system, very approachable content, breaks down difficult concepts into bite-sized pieces. I would compare this to a 'reader's digest' version of the source material or 'cliff notes' rendition of a play.
My only two gripes are the price point and difficult to unsort cards if they get mixed between decks. Difficult to put a price on value, but if you treasure it, they will shower you with treasures in return, so I think the price is worth it if you can afford it. If you are on a budget get the digital version then print your own at staples or kinkos, put them in card sleeves if fancy. If you buy it and let it collect dust then just like anything that's on you. Would like to see a stamp with a symbol on the cards to help sort them back into the deck where they belong (think dominion card game).
Overall great investment.

August 28, 2024
Unprompted review
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Reply from Pip Decks

Thank you for for sharing how you’ve used Pip Decks in your workshops and presentations, it’s wonderful to hear how Pip Decks are making an impact! We're glad you see the value in our content, and we’re grateful to have you in our community. Thanks again for your thoughtful review and support!

Rated 1 out of 5 stars

Shocking User Experience

The product is great. Getting the product was extremely frustrating. My parcel was not even shipped. And when it was finally shipped the delivery service needed me to give them an importers code in order to get my parcel through customs. The user experience of this whole process was shocking. I was super stressed the whole time especially because it is NOT a cheap product at all. So word of caution on this front.

August 27, 2024
Unprompted review
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Reply from Pip Decks

We’re so sorry for the frustrating delivery experience you had. We understand how stressful this was, especially given your investment. We’re working on improving our shipping process and have added notes at checkout to better inform customers about potential customs requirements. Your feedback helped us see where we can do better, and we've processed a full refund for your order. If there's anything else we can do, please let us know.

Rated 5 out of 5 stars

Great Product, Outstanding Customer Support

Coherent product with great physical quality, they not only provide useful tools that you can work individually or combined, they're also dressed with a pretty cool design.

As for the Customer Support, they've always been there for every inquiry I had, and I always had a solution whenever they responded, I really am glad that at the other end the support was always kind and helpful

August 20, 2024
Unprompted review
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Reply from Pip Decks

Thank you for your feedback! We’re pleased you appreciate the design and quality of our Pip Decks, and it’s great to hear our support team has been responsive and helpful. We’re always here to assist you.

Rated 5 out of 5 stars

Story teller is hard but worth it

The story teller is hard to navigate yourself but the slack community is very active and supportive to guide you on the right track. Also the support team is very nice, I had to pay extra customs and they refund them!

August 21, 2024
Unprompted review
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Reply from Pip Decks

Thanks for your feedback! We're glad to hear the Slack community has been helpful and that our support team could assist you with the customs fees. If you need more help navigating Storyteller Tactics, don't hesitate to reach out to our community members.

Rated 5 out of 5 stars

Really good customer service

Really good customer service. I had to buy a second deck within weeks since my card deck was stolen. They were fast and really helpful. Thanks again!

August 10, 2024
Unprompted review
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Reply from Pip Decks

Thank you for your review! We’re glad we could help you out quickly after your Pip Deck was stolen. If you need anything else, don’t hesitate to reach out. Thanks again for your support.

Rated 1 out of 5 stars

Completely useless

Completely useless. Waste of money for something that at best resembles a buzz word bingo.

Note: I was given these by a colleague who did not find them useful at all either. Now that I have written my honest and genuine review, they as for my full name, phone number reference numbers and what not. I imagine that I can write a review of a product without having to disclose personal details or having to disclose the details of the friend or colleague who gave me these cards.

August 8, 2024
Unprompted review
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Reply from Pip Decks

Thank you so much for taking the time to share your feedback. We genuinely appreciate your honesty, even though our Pip Deck didn’t meet your expectations. We’d also love to know which Pip Deck you specifically tried out.

We understand your concern about being asked for personal information when submitting a review, but we wanted to check on your order to see if you had access to our digital content. Thank you for providing those details.

We noticed that your email address isn’t registered with us, which means you might not have had access to our digital content. The digital resources include valuable context and videos that show how to get the most out of Pip Decks, and we believe they could be really helpful for you.

We’re here to support you in making the most of your Pip Deck.

Rated 5 out of 5 stars

Great customer support

Great customer support. Quickly resolved an issue immediately and took the hit when they didn't have to.
Can't wait to start using the cards.

July 25, 2024
Unprompted review
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Reply from Pip Decks

Thank you so much for your kind feedback! We’re happy we could resolve the issue quickly and appreciate your understanding.

Rated 5 out of 5 stars

If you lead a team, buy these

Not only was the product great, they gave me a nonprofit discount for my org after I reached out.

To anyone who leads a team (paid, volunteers, or some mix of the two)- I highly recommend Pip Decks. The wisdom is timeless and it breaks complex (and often mysterious) process into easily digestible bits of clear thinking.

July 29, 2024
Unprompted review
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Reply from Pip Decks

Thank you so much for your wonderful feedback! It's fantastic to know that Pip Decks are impacting your team, and we truly appreciate your recommendation.

Rated 5 out of 5 stars

Great customer support

You notice how well companies treat their customers, when something goes wrong. The postal service messed up the delivery, but the support team here was friendly, swift and very effective in resolving the matter. Much appreciated!

July 1, 2024
Unprompted review
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Reply from Pip Decks

Thank you for your thoughtful feedback! It’s true that challenges can really highlight the importance of good support, and we’re glad we could turn things around for you. We appreciate your patience and understanding, and we’re always here if you need anything else. Thanks again!

Rated 5 out of 5 stars

Attentive customer service

Had an issue with my delivery to Spain and the customer service team was quick to support and help solve my issue

July 1, 2024
Unprompted review
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Reply from Pip Decks

We're glad we could help!

Rated 5 out of 5 stars

Great customer support

I’d ordered the wrong deck, but the customer support was super fast and took care of it within an hour, max. Very impressed.

July 20, 2024
Unprompted review
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Reply from Pip Decks

We're thrilled to hear that our customer support team was able to assist you so quickly. We appreciate your feedback!

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