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Pip Decks Reviews 425

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, describing them as outstanding, well-thought-out, and incredibly useful for various professional and creative tasks. Many found the decks to be excellent tools for improving skills, structuring ideas, and facilitating workshops, with the quality of both content and physical materials frequently highlighted as exceptional. The customer service also received widespread acclaim for being responsive, helpful, and proactive in resolving issues. However, some customers experienced initial difficulties with order tracking and immediate access to digital products, though these issues were often quickly rectified by the support team.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its quality and utility. Many... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting its responsiveness, helpfulness, and... See more

User experience

Consumers find the user experience to be positive, highlighting the well-designed, practical, and easy-to-use... See more

Quality

Customers consistently note positive experiences with quality. Reviewers praise the premium and durable... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness and responsiveness. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have second-hand Storyteller Tactics deck, and I put it into practice at work. It gives recipes and practical advice. Great. Colleagues having some related Pip decks made me try. Great again. Thus... See more

Company replied

Rated 5 out of 5 stars

I got my Storyteller Tactics deck through a special offer, only had to pay €13 (shipping included). Honestly, I didn’t believe it at first, but it arrived quickly and in perfect shape. And now t... See more

Company replied

Rated 5 out of 5 stars

The product is outstanding. How many times have you been tasked with running a meeting on developing strategy or innovation? The hardest part is getting started and developing a plan for a success... See more

Company replied

Rated 5 out of 5 stars

As an engineer, Pip Decks have helped me improve my performance at work, especially in soft skills. My colleague even noticed a change in me since I started using them. I know they’re quite expensive,... See more

Company replied


Company details

  1. Publisher

Written by the company

PipDecks.com is a company that sells Workshop Tactics and Storyteller Tactics decks of cards. The Workshop Tactics deck is a tool for facilitators, trainers, and coaches to use in workshop or training settings. It contains a variety of activities, exercises, and techniques that can be used to engage and motivate participants, stimulate creativity and problem-solving, and facilitate learning and development. The Storyteller Tactics deck is a tool for writers, content creators, and storytellers to use in creating and refining their narratives. It contains a variety of prompts, techniques, and strategies for developing character, plot, setting, and other elements of storytelling. Both decks are designed to be versatile and adaptable, and can be used in a variety of settings and for a wide range of purposes.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

425 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

The delivery service claimed not to be…

The delivery service claimed not to be able to deliver. I couldn't contact them. So, I contacted PipDecks customer service to help. They replied quickly and arranged delivery to a pick up point the next day. Thanks!

November 7, 2024
Unprompted review
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Reply from Pip Decks

Thank you for your kind words! We’re glad we could assist and ensure your order reached you quickly. Enjoy your Pip Decks! 😊

Rated 5 out of 5 stars

I ordered a set of Storytelling cards

I ordered a set of Storytelling cards. When they arrived, however, a small ink smudge from the printing process was visible on a few of them. I emailed customer service, and they sent me a new set without hesitation.
The cards are beautifully printed. It's a premium product, not only because of the content but also because of the materials and production value.
I'm using them to plan keynotes and presentations.

November 13, 2024
Unprompted review
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Reply from Pip Decks

Thank you for sharing your experience! We’re so glad we could resolve the issue quickly and that you’re enjoying the quality and content of the cards. It’s wonderful to hear they’re helping you plan impactful keynotes and presentations, keep creating amazing work!

Rated 5 out of 5 stars

First the order got lost or wasn't…

First the order got lost or wasn't shipped out but customer support was very helpful and shipped it out once more. Thanks!

November 7, 2024
Unprompted review
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Reply from Pip Decks

Thank you for your patience and understanding! We’re glad our customer support team could help resolve the issue and get your Pip Decks to you :)

Rated 5 out of 5 stars

I am currently writing my forth book…

I am currently writing my forth book and I never had so much fun as I'm having now with the genius help of my pip deck on story telling. I have a method of working with it - I bought the vegan leather case, and I connect with it with my heart, close my eyes, breathe in deeply, asking for what I want. Even though I always get the right cards, I am always in awe to see it in front of my eyes!...
Pip is also a great companion for my short healing stories.
Before I had a lot more work to get where I am now, thanks to my pip.
I keep my intuitive intelligence and become much more creative, but what's really important for me is having instant support and inspiring tactics that help me convey the message with much more connection to my audience. Infinite Gratitude.

November 5, 2024
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Reply from Pip Decks

Thank you so much for sharing your beautiful experience with Pip Decks! It’s inspiring to hear how it’s become such an intuitive and creative companion in your writing journey. We're thrilled that it’s helping you connect deeply with your work and audience.

Rated 5 out of 5 stars

Super responsive customer service

Super responsive customer service. High quality product that can be used in a variety of settings. My field is education and the activities are great for getting students engaged with their projects.

October 30, 2024
Unprompted review
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Reply from Pip Decks

Thank you for the great feedback! We’re thrilled to hear that our Pip Decks are enhancing student engagement in education, and we’re always here to help. Happy facilitating!

Rated 5 out of 5 stars

Fast Delivery, Great Product

I received my first Pip Deck so quickly! I was surprised because I know this is a UK company and I'm here in the U.S. Then I saw the Pip Deck was delivered from a logistics company that was about 15 minutes from my home. Great job! I'm looking forward to ordering more soon. Thank you for your great emails and speedy service! Also, I bought the Idea Tactics and was delighted with the high quality of the cards. They are gorgeous. I love the thickness of the cards and the beautiful graphics and copy. Well done for an excellent job all around!

October 4, 2024
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Reply from Pip Decks

Thank you for such wonderful feedback! We can’t wait to help you with your next order of Pip Decks—happy creating!

Rated 5 out of 5 stars

Pipdecks experience

It helps to properly organize your thoughts and strategies for various scenarios. I think
It’s a must for anyone looking for inspiration, direction and fulfimrnr

November 1, 2024
Unprompted review
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Reply from Pip Decks

Thank you! We're so glad to hear our Pip Decks are helping you find inspiration and direction.

Rated 1 out of 5 stars

Package never delivered to the correct address

I ordered two decks that I was planning on using for a facilitation workshop but nothing ever arrived. I contacted the post office and never received any updates or status on where the package was delivered. I am sure the decks are great, but the product delivery is part of the overall customer experience so this was a major fail.

October 23, 2024
Unprompted review
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Reply from Pip Decks

Thanks for sharing your experience. I'm sorry to hear about the delivery issues. I know how important it was to have your Pip Decks on time for your workshop, and I understand the frustration this caused.

Our team worked closely with USPS to investigate, but despite their efforts, it appears there was a mishandling error with the delivery. This was out of our hands, but we take full responsibility for getting your order to you as expected.

To make it right, we sent out a replacement, which was delivered on 08/11/2024.

Thank you for your patience and for sticking with us, your support means a lot. If there’s anything more we can do to help, please don’t hesitate to reach out at support@pipdecks.com.

Rated 5 out of 5 stars

Excellent product

Excellent product! While I love the physical deck, the online vault is also a great supplement to have. Customer service was very responsive to my needs and was able to address an issue that I had.

October 21, 2024
Unprompted review
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Reply from Pip Decks

Thank you for the fantastic feedback! We're glad we could help, and we hope you enjoy using your Pip Decks!

Rated 5 out of 5 stars

Responsive and Friendly!

Great, responsive customer support that was on topic and met my needs. Thank you, Pip Decks!

October 15, 2024
Unprompted review
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Reply from Pip Decks

Thank you! We're glad our support met your needs. We appreciate your feedback!

Rated 5 out of 5 stars

Turning Errors into Excellence

Initially, my order wasn't processed, but Pip Decks handled the situation impeccably. Quick response, efficient solution, and excellent communication. The package arrived swiftly once the issue was resolved. Their customer service transformed a potentially negative experience into a very positive one. Recommended for both products and support.

October 16, 2024
Unprompted review
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Reply from Pip Decks

Thank you for your kind words! We're glad we could resolve the issue quickly and turn things around. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Their Customer Support is great

Their Customer Support is great! So attentive and kind! I had some issues at Customs to receive their wonderful cards, and they were always there to help. Thank you so much!

September 27, 2024
Unprompted review
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Reply from Pip Decks

Thank you for your thoughtful feedback! We're happy we could help you through the customs process. We truly appreciate your support!

Rated 5 out of 5 stars

Great and Fast Customer Service

Good product, triggers new thoughts and comes in different formats, with templates. I was very impressed by the customer service; I forgot to download the electronic card versions and the links expired. After months I wrote an email to ask if they could help. Within a day I received new download links. I was very impressed and truly felt treated as a customer. Thanks guys!

September 16, 2024
Unprompted review
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Reply from Pip Decks

Thank you for your feedback!

Rated 5 out of 5 stars

Great customer service

I had an issue with the delivery of the Storyteller Tactics deck I ordered. I contacted the customer service that quickly answered. They took time to genuinely understand my situation and they solved it fast! Pip Decks is a company that can be trusted and I'm ready to buy from them again.

October 2, 2024
Unprompted review
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Reply from Pip Decks

Thank you for your trust and kind words! We’re glad we could resolve the issue quickly, and we look forward to serving you again!

Rated 5 out of 5 stars

I love all of the Pipdeck cards

I love all of the Pipdeck cards - they are not only wonderfully designed but also really helpful. What I like most about them: The cards come with digital add-ons. There's the vault where you can download all cards either as PDFs or ready-to-work on Miro boards. Then, there are explanatory videos, which are great for understanding how a specific card can be used in a specific setup. I bought the bundle (5 decks) about two years ago and don't get tired of using them!

October 15, 2024
Unprompted review
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Reply from Pip Decks

Thank you for your amazing feedback! We're thrilled to hear how much you're enjoying Pip Decks. It’s great to know they’ve been helpful to you over the years!

Rated 5 out of 5 stars

I have discovered gold, diamonds, and gems with your pip decks.

I have discovered gold, diamonds, and gems in your pip deck support system. The world has lost touch with who they are. They have decided others are wiser than them, richer than them, and more proficient in matters that involve communicating with them.

I find it gratifying to know, how a set of cards inspires the way we think, reason, and use communications to improve our world.

The cards are great as a stand alone, but the extension effort to see vault and sequenced card sets for understanding how to arrive at a message, which is heard, seen, and understood.

Thank you.
By the way,
You would not happen to have a download for the negotiation tactics would you?

Have a great day!
Kevin M. King
Email - Kevin.king21@yahoo. com
Phone - 330-509-2809

October 8, 2024
Unprompted review
Pip Decks logo

Reply from Pip Decks

Thank you so much for your thoughtful feedback! We’re thrilled to hear how much Pip Decks have resonated with you and helped shape your approach to communication. Thanks again for sharing your experience; it truly means a lot!

Rated 5 out of 5 stars

I have found PipDecks amazing to help…

I have found PipDecks amazing to help focus and organize my thoughts. I have now used the workshop tactics on several occasions with great feedback after my workshops. Many people ask how I was able to put all of those great activities together and it becomes a wonderful opportunity to showcase PipDecks. I have both the digital and physical cards. I didn’t think the physical cards would be helpful at first, but what I love about them is I can lay them out, arrange them, rearrange them and all very quickly while maintaining a high-level view.

September 18, 2024
Unprompted review
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Reply from Pip Decks

Thank you so much for sharing your experience! We're glad to hear how Pip Decks have helped you organise your thoughts and run successful workshops. Your feedback and support mean a lot to us!

Rated 5 out of 5 stars

Great quality cards and case

Great quality cards and case. Will last me a long time.

September 26, 2024
Pip Decks logo

Reply from Pip Decks

Thank you for your feedback. We're glad to hear you appreciate the quality of Pip Decks!

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