Pipetto Reviews 654

We had a little issue with the magnetic part of our case and customer service were amazing with helping us sortbit out probably the best customer service ive ever come across to be honest

Thank you great product

Great customer service response super product so far only local Royal Mail’s lack of communication let it down but they’re dreadful locally so not Pipettos fault

Quality product, best cases on the market, well designed and excellent customer service. Strongly recommend their innovative products, have used these for several years now and very pleased.

Update: So this "lifetime warranty" is a lot of nonsense, and very deceptive. Yeah, thanks for clearing up that up!

After about a year, the lining of the cover of the case, the part that comes in touch with the device's screen, has worn out so much, that the material underneath is now showing.
They feature a so called "lifetime warranty", which when approached, said it would not cover this.

All in all great products and helpful costumer service!

I have been a Pipetto customer for years and they never fail to exceed my expectations! Thank you

Great products well worth the money. Backed up by lifetime warranty’s on products and excellent customer service which goes above and beyond to ensure customer satisfaction. Wouldn’t use any other company..excellent brand & company ethos.

Fabulous service!! Lifetime warranty on all their products and professional service staff all combine for a wonderful experience!! Product variety is great but the no quibble customer service is first rate!!!

I have had several covers, they are of very high quality. I had a slight issue with one of the purchasers and the team were very helpful and quick in resolving the issue and supporting me. I want hesitate to buy products from them in the future.
Worth every penny.

Pipetto’s origami iPad cases are my very favorite. I’m on my fourth one. They are lightweight but protective, and allow you to position your iPad in several different ways. I ordered my previous cases in the US on Amazon, but when I got my new iPad recently, they weren’t available so I ordered online through their home office in the UK. The first one they sent me was lost in transit, but they were very helpful in helping me order a new one when the first didn’t reach me. I highly recommend them!

A few years ago, I bought an iPad Pro along with a wonderful case from Pipetto. After a decent amount of time from active use, it got worn out, and I made up my mind to choose a new one. After reviewing a lot of options on the Web, I didn't find anything that could fully replace the Origami case for me. Therefore, I ordered a new one for myself via the Internet from the official Pipetto website. And a couple of months later, having purchased an iPad Air for my daughter, I ordered a beautiful magnetic case for her tablet and a protective glass for the screen. I am delighted with the quality of the products and their functionality. Thanks to this small but very cool company!

I’ve submitted a warranty claim as my iPad case has crumbled on the edges of the plastic and doesn’t hold my iPad any more. After 3 weeks I’ve heard nothing. I phoned and was told it’s a different department that can only be contacted by email. I’d already emailed to chase this. The customer service person offered to email herself. But still nothing has happened. Please sort out my warranty claim.

I bought a Pipetto 13" MacBook sleeve from the iStore in Harrogate. They're an Apple premium reseller and service provider. About a day or two after having it at home I noticed that it had a strong chemical smell. I tried to air it out with a fan but after having it for about a week the smell remains. Very disappointing. I'll be throwing it away and purchasing a Herschel sleeve (the kind I had before for an older laptop).

Pipetto quickly responded to my inquiry and resolved the issue in a professional manner even though it was a lack of knowledge on my part.

The origami device cover is unique and one of the best on the market. Tried several well known brands and there is no comparison to the origami cover in its flexibility and usability.

For as long as I’ve had an iPad I’ve use Pipetto sleeves. They are amazing - I love the way you can easily change from portrait to landscape style. I had an issue with my most recent case and the problem was sorted immediately and efficiently. Great customer service! Thank you, Anna.

Fantastic after sales service, replace iPad cover under warranty exceptional quality goods

Definitely amazing quality products and great customer service. Had problem with my purchase and the guarantee was cover straightaway and without problems. 💯 recommended❤️

Ordered and paid for iPad case as a birthday gift. Added next day delivery to ensure it arrived in time. No sign of it after 2 days so rang to find it was out of stock and all the agent good tell me was that it should not have let me purchase. So I wait 3 to 5 days for my money and the complaints department to ring.

Super quick delivery and communication. Pipetto had a great range to choose from and prices are good too. Recommended

By god what a simple and easy warranty claim process. Great model. No BS, just wanted to verify the issue, once verified I received an order confirmation with the new one being sent out. Gift. Thanks Anna.