Pixi Beauty Reviews 

I would like rate the custormer service as perfect. Coreen replied me the same and resolved my issue with the product within a couple of hours. This is the best customer service that I have seen in my life. This showed the quality of not only the products but also how it is when they deal with customers. I think this is the main reason why they have become a successful product. Because customers are dragged to buy this product without any fear with this type of a customer service. Well Done pixi!! Keep It Up!!!

Their service team is very professional. Replied fast and followed up fast. I am satisfied with their service.

Fantastic products and the most positive customer service I’ve had in a very long time.
Had a small issue with a faulty pump bottle which was sorted out very quickly.
Thoroughly recommend 👍🏻

Unfortunately the ordered package got lost. With just 1 email Coreen has arranged it perfectly. A new package was sent right away, which I received today. Perfect service, great company!

The packaging arrived damaged so I sent my photos to Pixi. They responded to my email within 24 hours and offered some free samples as compensation. I’m really pleased with the level of customer service that I received. Thanks!

My specialist Coreen was extremely helpful and understanding! Fixed all problems for me efficiently and effectively.

Excellent, I had an issue with two products and Coreen was really friendly, helpful and provided replacements straightaway. It was really easy and straightforward. Thank-you so much Coreen!

Great products and super friendly and effective customer service ! Highly recommended

I love the Pixi skin care and beauty products and use them daily. I contacted customer service with a specific enquiry about availability and received a speedy and lovely response from a representative. It makes such a difference when people are friendly and helpful. I will happily continue to buy this brand and recommend them highly.

Very good customer service from Coreen who’s been extremely kind and professional with her answer, asking details about my skin to give me the best suitable product 👍🏻

Great!
Very quick resolve to the issue I had with changing/ updating my email address

I have to say Pixi is the best customer service experience I have received. Coreen is especially excellent in providing outstanding customer service. From advice on which products to use for my skin type to order issues, there is nothing that is any trouble for Coreen as she deals with everything swiftly, kindly, and with such a helpful manner. She’s an asset to the pixi customer service team and such a pleasure to interact with because you know if you ask her anything your question or problem will be dealt with swiftly and professionally. Perfect customer service experience.

Coreen was amazing. I presented her with my product issue, which was the hydrating milky mist nozzle sprayer was not misting, it was shooting a straight line of liquid. She told me to soak it in warm water and try expunging the warm water to remove any debris, this did not work. I bought the product third party and she explained they don't do refunds or exchanges if it's not bought from their website, but she wanted to make it right, and complimentary shipped me the product and some samples. She DID NOT have to do this. This was amazing customer service and she's very kind. It's unexpected to receive this kind of service from a big brand, at least in my experience. If the replacement works well, I'll chalk it up to a bad nozzle, and continue to buy this product because I enjoy the formula very much. Please y'all if you do have issues, contact them! Don't be rude, let them help you, and if the troubleshooting doesn't work, I'm sure they'll make it right to the best of their ability. Coreen was nice, patient, and respectful to my concern, I will absolutely recommend Pixi to anyone who doesn't know where to start with skincare. Thank you Coreen!

I received the best customer service experience. Coreen attended me so fast and so kind. They are there to solve any problems in the best way . Highly recommend the products and their site.

I had a really positive customer experience with Pixi - I placed a big order, and loved all the products, except for one which I had an allergic reaction to. Coreen from Customer Support was a really lovely person to work with - to the extent that her customer service is part of the reason I'll be ordering from Pixi again!

I was really keen to try Pixi skincare after hearing so many good things, however I didn’t really know where to start with the products.
I contacted customer services and received a response from Coreen. After some questions about my skin and what concerns I had Coreen supplied me with a list of products that would be suitable and how they would be beneficial. I have to say this is some of the best customer service I’ve had and will definitely be recommending Pixi to others

My issue was resolved very quickly and to my satisfaction. Fallon provided great customer service - thank you!

Coreen was amazing, very helpful & a treat to talk to. I cannot wait to get my products! 🤗

Great Customer Service, very helpful. Obviously amazing products.

Coreen (Customer Care Specialist) has been amazing and so helpful with all my queries. I can't wait to start my Pixi journey.