piyama.com.au Reviews 120

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the soft, comfortable, and luxurious fabrics, as well as the beautiful and unique designs. Many people appreciate the versatility of the items, often wearing them as casual outfits in addition to sleepwear. Reviewers also frequently mention the fast and efficient delivery service. However, some people were dissatisfied with aspects of the customer service, citing issues with return policies, difficulties with sizing variations between styles, and unhelpful responses to concerns. A few customers also mentioned receiving defective items or experiencing problems with order cancellations.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Many customers praise the excellent... See more

Quality

People report high satisfaction with product quality. Many consumers praise the beautiful designs, soft... See more

Order

Customers consistently note positive experiences with order. Many reviewers express satisfaction, with some... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the outstanding, quick,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Title: Giselle Bridal Robe - Cotton Modal Off White Quality is beyond 2026. I haven't seen or felt 100% cotton like this possible ever. Do not hesitate to purchase this magnificent robe. True to si... See more

Rated 5 out of 5 stars

Gorgeous product . Frequent new styles and fabrics always being added . The fabrics are fresh , soft , comfy and so easy to care for . Ive been buying Piyama for family, friends and myself since t... See more

Rated 5 out of 5 stars

Piyama is one of my favourite Australian brands. These aren’t just PJs! I own 8+ pairs, which I wear multiple times a week, including as matching sets or and mixing different sets as casual outfits. I... See more

Rated 5 out of 5 stars

Have been wearing piyama myself and buying piyama for family and friends for years now and the premium quality always remains the same. Customer service is also fantastic. Pyjamas aren’t something peo... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

120 reviews

5-star
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1-star

Replied to 42% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Pretty & Comfortable

In love with these PJs -- so pretty and comfortable! And they always ship promptly, packaged beautifully. Thank you! (-:

June 29, 2025
Unprompted review
Rated 5 out of 5 stars

10/10, highly recommend! Don’t “sleep” on Piyama!

Piyama is one of my favourite Australian brands. These aren’t just PJs! I own 8+ pairs, which I wear multiple times a week, including as matching sets or and mixing different sets as casual outfits. I gifted these to my bridesmaids for my wedding party and I wore two different bridal white sets for my wedding weekend.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

I have multiple pairs of Piyama's

I have multiple pairs of Piyama's, they are so comfortable and chic. The ordering process is great and they arrive quickly. I can't help myself ordering more as the designs are great and the fabric so soft.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

I have been wearing and gifting piyama…

I have been wearing and gifting piyama pj’s for several years now. They are the only pyjamas I wear!! They are soft, breathable and ever so comfortable. They don’t go out of shape and come in the most beautiful prints.
I love every pair of mine and friends love receiving them too.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Would 100% recommend.

I have multiple sets of pjs from piyama. I love them! They are so cute and comfortable. They are a little expensive but they feel quality and will last me a long time. Would 100% recommend.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Quick Shipping & Favorable Customer Support

The shipping is really fast and the items matched the website photos well! I do think they exaggerate how oversized their items are which leads to confusion ordering. I did return one item because it had a large stain on the front. They initially were weird, telling me they didn’t see a stain and were going to still charge me for the item, however within 30 minutes they replied back to disregard the message because they saw the stain and refunded the purchase. It was a strange interaction but they took the effort to make sure it was right so no real complaint!

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

I just love these PJ's

I just love these PJ's! I can't wear anything else anymore- they are so soft and comfortable! I give them as gifts any time I can cause I know how much they will be appreciated!! My daughter gave Piyamas to her Bridesmaids when she recently got married! They make going to bed so much more enjoyable!!

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

The MOST fabulous sleepwear ever!

I discovered PIYAMA a few years ago and I have been slowly building my collection. It is the most luxurious brand and I feel amazing when wearing them! Each pair is more beautiful than the one before. I have turned so many of my friends onto the brand as well! Can t wait to purchase more!!!

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

I have purchased many Piyama sets and…

I have purchased many Piyama sets and love every single one! They are so cute and comfortable! I have recommended them to my friends multiple times and will continue to share how great they are!

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

The only Pyjamas I wear! 5 🌟

The experience is always great. Piyama is such a trustworthy brand ~ the quality of the product is always beautiful & the communication & delivery is always super prompt.
Piyama is one of my favourite gifts to give , and are always really well received and enjoyed as they are stylish, comfy and wonderful quality. They are the only pyjamas I wear!

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Pricey but worth it

I received a set as a bridesmaid gift a few years ago and have buying them regularly since. They are unmatched in comfort. They can be a bit pricey but I think this is one of the few brands that has quality worth the price.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Obsessed!

Love love love!!! I have several pairs of Piyama pjs and obsessed with all of them! The best pjs for sleep and lounging and they look cute! I hate when I don't have a clean pair, so I think that is a perfect excuse to buy more.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Best PJ's

I have been buying Piyama Pj's for a while. I love how I can buy for my friends, family and grandchildren and we can all match. Best of all though is the comfort, style and shape.

August 3, 2025
Unprompted review
Rated 5 out of 5 stars

My Favourite Pyjamas

I love Piyama pyjamas & have bought many sets over the past couple of years after discovering the brand. The styles are beautiful & comfortable & the fabrics & patterns are lovely. Definitely my favourite brand.

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

The softest most comfortable pyjamas!

I’ve bought several pairs of pyjamas from Piyama now. I bought myself and my bridesmaids pyjamas, which 2.5 years later, we’re all still wearing often! Since then, I’ve bought myself and family/friends pairs for summer and winter and wear them every night. They are the softest and most comfortable pyjamas I’ve ever owned and given I wear them so often, they wash so well!
I’ve even bought and worn a few pairs during pregnancy and post partum and genuinely couldn’t recommend them more!
I think all up, I own at least 6 pairs, and they are all truly worth the price tag and I will keep buying their pyjamas over other brands, any day of the week.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Pretty pretty pretty

I have several sets of Piyama pjs - long, shortie, nighties, oh and I also have a long robe. They are all comfortable, beautifully made, wash well and pretty. I love having a shower after a hard day and putting a set on - instant mood lift. Some weekends I put them on after my morning shower too 😉. They also make much appreciated gifts!

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

The best in the business!

I have been buying from Piyama for 7 years now and the quality is second to none. The items are made of high quality cotton/bamboo, they are ethically made and the dispatch is always quick. The sales team have always been great to deal with, too.

August 20, 2025
Unprompted review
Rated 1 out of 5 stars

I'm giving one star Why ?

I'm giving one star !
Why because I'm now addicted to your pjs ..
Lol 😆
Any rehab for being addicted to the best pj store in Australia 🇦🇺
Absolutely the best ❤️😂

August 20, 2025
Unprompted review
Rated 4 out of 5 stars

Stylish and quality pajamas

Really love the pajamas, have been buying piyama for years! Had some trouble with some pieces (which the piyama team took trouble to help me with it, appreciate it!). Giving it a 4 only because recently they increased their prices for shipping to Singapore and it used to be free over a certain amount, now it’s at least an additional $40 which is quite unfortunate. Nonetheless really love their designs and all my pajamas are from them

August 20, 2025
Unprompted review

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