PJH Reviews 188

poor service, Ordered a bath through B and Q, Arrived damaged got told it wasnt a manufacturers problem... well it is if its not fit for use... Wasted 3 days work and over 100 pounds in materials to fix the unfixable Joke of a service

Ordered a dishwasher, and the company used PJH for delivery. There was an initial mix up of addresses, but after a couple of phone calls, it was sorted and our item delivered the next day within minutes of the ETA and a very nice driver, who took the machine right to my doorstep.

We ordered through a supplier from their bathrooms to love brand. First lot of furniture arrived scratched, and bubbled, Valesso furniture not indigo blue as advertised, the carcasses are blue the fronts are grey! We over looked the colour and agreed to have a replacement sent out and the faulty units collected. Delivered today and opened and to my horror they are worse than before! Scratched, even more bubbled! No protection at all to stop their packaging scratching the units. If cardboard can scratch the fronts I doubt everyday use in a bathroom will last! I am beyond furious! This has massively delayed our bathroom being fitted and now we have the pleasure of going through it all again! Joke!! ** called them this morning and they refused to speak to us as ordered through a supplier. Poor quality and poor customer service!

Item was ordered from B&Q and they use PJH who then use Parcelforce.
Absolute rubbish. Driver did not attempt to deliver and did not leave a card. Simply dropped the parcel at the village post office saying that we were not in (a lie). He is known for doing this apparently and never tried to deliver. The staff at the post office have to send uncollected parcels back as the intended recipients never know they are there.
Standard pro forma replies from these companies do not hack it. They are all responsible for allowing such appalling laziness and bad service.
Will never use Parcelforce, PJH or B&Q again.

I ordered bathroom items through B&Q (who have been a nightmare from start to finish). The only smooth aspect has been anything involved PJH - once the order was in, a lovely man called me to double check all the delivery details and ensure the delivery date was right. When I asked online for an update on the morning of delivery when the tracker stopped working, I quickly got a call back from a friendly woman to assure me it was due to arrive and I'd get a call before they arrive. I then did get the call, they were friendly on the phone and arrived exactly when they stated, and were very careful when carrying the items into our flat. Brilliant service, B&Q could really learn from PJH!!

Bought some items from b&q, to be fulfilled and delivered by PJH, my experience was positive. The delivery drivers were very friendly and put the items in our requested room with no dramas.

The delivery was very quick, I think next day after my order online.

I am in the process of waiting for a collection for one of my items and booking that it in was smooth as well, despite b&q not booking it in properly.

PJH reached out immediately and we got it all booked in.

If your order was assigned to PJH, that will be your most bad luck day. I recommend your eye never leave to their guys, follow behind them all the time. Otherwise, they will vandalise your house. I am be one of the victim.

First delivery received damaged. Replacement booked for today ( monday). Get a text saying will be delivered at 8.02. Rush to the empty property to receive it
Waiting until 8.30, no delivery. Message live chat when it opens at 8.30 to be told they forgot to put it on the van. And I'm paying for this service, which other sector would get away with that ?

12 hour delivery slots, no other options.

Absolutely dire.

Absolute joke of a company. Failed to turn up when only 5 minutes away from us. Drove off and refused to come back

Attention!!!
PJH-Totaal Services advertises itself as a certified company, but nothing could be further from the truth! Is not registered with any reputable roofing organization! So in case of disputes, no access or support.
Please, do not do any business -certainly not with regard to roofing- with this one man company, with P.O. box offices all over NL; bunglers of the worst kind. Works preferably, to exclusively along the digital highway.
Payment conditions are strangulation agreement; within 5-days and in case of cancellation after assignment 50% of the tender amount.
Upon completion of the work, the roof is left with a havoc of broken tiles. Furthermore, after inspection, by an independent roofing company, a range of improperly applied and/or wrong material, or in the wrong color, appears to have been used. Factory/Material specifications are ignored in the execution
Only 1-star, to post this review, but 0-star fits PJH like a glove

Attentie!!!
PJH-Totaal Services, afficeert zich als een gecertificeerd bedrijf, maar niets is minder waar! Staat niet geregistreerd bij enig gerenormmeerd organisatie van dakdekkers! Dus bij geschillen, geen toegang of support.
Alsjeblieft, doe geen enkele zaken -zeker niet met betrekking tot dakbedekking- met dit éénmansbedrijf, met postbus-vestigingen door heel NL; beunhaas van de ergste soort. Werkt bij voorkeur, tot uitsluitend langs de digitale snelweg.
De betalingscondities zijn wurgovereenkomst; binnen 5-dagen en bij annulering na opdracht 50% van het offertebedrag.
Na voltooiing van de werkzaamheden blijft er op het dak een ravage van gebroken dakpannen over. Voorts blijkt na inspectie, door een onafhankelijke dakbedekkersbedrijf, een scala aan onjuist toegepast en/of verkeerd materiaal, of in de onjuiste kleur te zijn gebruikt. Fabrieks/Materiaalvoorschriften worden in de uitvoering genegeerd.
Slechts 1-star, om deze review te plaatsen en potentiële klanten te waarschuwen, maar 0-star past PJH als een handschoen.

Shocking. No sign of the item I ordered and I ordered two weeks in advance! Can't get through online, by live chat or over the phone. Now v worried I've been scammed. Can someone confirm "PJH Delivery" is a genuine delivery service?

Absolutely useless company had wrong address so I contacted them and they refused to change it. So they’re going to send it to wrong place. Really unhelpful and put phone on me. I’ve just read other reviews really bad. Avoid at all costs

The delivery men entered our back garden and our back door without permission, didn’t even bother to knock on the front door, and thought it was highly funny when we told them that they shouldn’t have let themselves into our garden or back door!

Ordered Sunday morning and delivery quoted as next day unless ordered on weekend, then on Tuesday! It is now Wednesday and still no information or delivery. I have tried contacting the service line but this automatically disconnects are waiting 25minutes so cannot talk to anyone. Will next time find a reputable company to purchase from online.

Got our Prima microwave installed early March 2023, broke in june 2023, new one delivered around 1 week later then installed 2 weeks after that. New one is also faulty.
We’ve now had to deal with an engineer coming to look at old broken one, delivery of new one, fitting of new one and we still have the old one in the garage waiting to be collected! Now we’ll have to go through all that again for the new one! We’ll see if this one works!

Drive was delivering an item to my neighbour on pellatt Grove and blocked the road. He saw me U turning after I had told him kindly he was blocking the road and he was very rude and horrible. Staff could have better attitude towards members of the public and not degrade your company

After only a couple of weeks use the seat on the toilet cracked. I contacted them and was told to go to the company I bought the goods through. PJH want £60 to replace a toilet seat, just highway robbery.

Excellent service, delivered large item carefully and on time, helpful staff. A thanks to Emma on the phone lines who arranged everything, professional service and phone picked up straight away, and called back later, would recommend.

PJH delivery was spot on time, received a phone call to let me know they would be half an hour, they arrived. Very nice Men who were cheerful & polite, helped locate somewhere to bring it onto my property. Thank you v much.