Pjpauljones Reviews 74

I have come to love PJ Paul Jones. They are very communicative with me (I have subscribed my email address to receive updates from them and they are true to that). I love their clothes and their prices are so fair and competitive to the other men's clothing brands out there. I have no interest in paying high prices for clothes, and with PJ Paul Jones, you look so good and sharp for an affordable price, **Not a cheap price** important distinction. PJ Paul Jones is affordable, not cheap. I follow them on social media and they are a great brand to follow and interact with. I've never had any issue with them -- they have been very upfront with me about any possibility of an issue. 10/10 highly recommend.

Thank you. I am very satisfied with their products. They need to process shipping faster.

I ordered2 shirts from pj jones one shirt was delivered to my door the other shirt God knows where it was delivered
But the delivery said they placed it on my door step but never showed a picture to me it was delivered I paid over 30 dollars for the shirt I filled a complaint to PayPal
Which sided with pj jones because I didn’t perches there protection plan
So no shirt and know money return
This place scams you so think before you buy

Have ordered products before...good experience ,however, this time three of the items ordered were out of stock but had already been billed to my CC. After numerous attempt's the only solution /recommendation was to select other products/items. Do not want substitutes want my cc refunded. Have not honoured my request..still on the case....time consuming and super frustrating!!!! ps...the items order DID NOT show out of stock on the web site.

My husband just loves these shirts. He gets compliments all the time. Great for cruising. They don't wrinkle. Two items were out of stock and they replaced them quickly and with items that cost more. I will continue to get my husbands clothes through here. Please keep up the good work.

I was unable to receive two shirts out of my entire order; color was sold out and I received a completely different style sweater than what I had ordered. Nonetheless I was irritated BUT the customer service was very receptive and helpful to find a solution with me. I didn’t have to return the extra shirt I received and they sent out two more to me on top of that, we made a compromise. Very pleased that I was able to be taken care of. Sometimes we have to put our pride aside -it’s not like we are going to be able to keep these clothes forever! God Bless ! Jesus Loves you reader!

I have ordered several items. I live in France, everything was ok, the customer service is very helpful.

The customer service rep granted a credit to may credit card.

Quality sweater, quick to answer email.

Great quality items, one of my favorite places to order from. Items are ready to wear out of the packaging and are packaged with care and no annoying tags that put holes in clothes.

You make an order and pay online then you get told the product is not available, they offer other products or refund, so I had to reply three times to get a refund, of the 9 products 4 where not available even though it says it did when you ordered, I am waiting for a product since early October this is written in middle of December and they do not intend to refund or replace. Just don't use them.

The products are really nice, and customer service is very quick to answer any questions you may have, I would use them again. My husband loves the polo's for work.

The sizing is not accurate to US sizing. A realistic size chart would be nice. The seem work is poor as well. Definitely not worth the price 30 bucks for something that has buttons ripping off anf d wrong sizes. Definitely will not order such garbage again. Do not recommend especially if you need it for an event. I even tried ordering a size up and it is definitely not a difference.

An order of three items. Only one was shipped. No news of the other two items. I have been charged for all items. Strangely no response from the site after contacting them. I would not recommend.

P.S. to pjpauljones: What solutions would you suggest to solve the problem?

Ordering and delivery and product was good.
Ordered two argyle sweater vest and they are beautiful(for dad).
Oh but the heavy chemical smell is unbearable.
Will instruct my dad to put in cleaners or to hang outside.
Wow will not be ordering any clothing on line again.

Very good quality. Arrived on time.

Ordered two black long sleeved shirts and they mailed me gray. I asked them to replace them with black and all I heard back from them was to mail the gray ones back to......China!!!

The product arrived as expected and looked great. The size chart was correct on website which helped select the correct size. Overall the product was great looking and well great selection for the wedding I'm going to.

The ordering process was excellent, but now I have been needing to return what I bought for almost a month and can not get anyone to respond to me. Like I said, ordering was zero problems I would give 5 stars, but because their customer service is lacking for whatever the reason may be, I am giving them a 1 star. If they would at least answer me about returning the item even if it’s to say I cannot return, I would be very happy with that.