The T-shirts are excellent quality, the size guide was spot on for me and they maintain their shape after a washing cycle. I'm even happier that in time when they look worn out, I'll be able to send... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Premium quality everyday clothing that has been made to be recycled or composted. Reducing waste with great products that are great for the planet 🌍
Contact info
16 Great Queen Street, Covent Garden, WC2B 5AH, London, United Kingdom
- info@plainandsimple.com
- plainandsimple.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
New customer
New customer, order paid for and then received email saying that I could get 10% 'off first order! Pointed out to P&S who responded immediately and refunded 10% of price. I like that sort of response.
Great idea poor execution.
I love the idea behind this company so I bought several premium weight black t shirts for £19 each (Order PS8135) expecting them to be a much better quality than what you can get elsewhere for less than half the price. The claimed premium cotton is not that much different to what you can get in M&S for £6 and the M&S ones are a better fit. It’s also worth pointing out that it takes nearly 2 weeks to receive a refund from the date they receive the returned order. You have to do better guys as there’s to much competition to get this wrong. I’d never buy again.

Reply from PLAINANDSIMPLE
THEY ARE TOO COMFY
T-shirts were delivered extremely fast, just in time before my trip. I have to mention that I was glad to see compostable packaging and the high-quality T-shirts inside. At this point, I have been using them for approximately a month and want to say DO NOT BUY THEM, as you will not be able to take them off—THEY ARE TOO COMFY
Good long sleeved T
Long-sleeved Plain white slightly oversized t shirt was just wanted. Neck was slightly high but otherwise good
Very good quality clothing that is a…
Very good quality clothing that is a pleasure to wear. People I know have commented on the obvious quality and are very interested in where to got it.
Very good customer service so far. I will definitely buy from here again.
Great
Great quality materials, sturdy feeling and comfy trousers, sustainable practice..win, win, win🙂
Quite simply these are the best tees and sweats ever!
Quite simply these are the best t-shirts I've ever owned. The 2 I bought a couple of years ago are still going strong. Wash after wash, wear after wear. I've just got a sweat and the quality is equally superb. I cannot recommend highly enough. Cheers!
Joggers are like cardboard
Bought the joggers from PLAINANDSIMPLE as I was really wanting some ethically and sustainable made joggers that were soft and I loved the vibe of the company. The h=joggers were the stiffest things I have ever tried on, I followed the size guide and the large was still tight for me - not at all relaxed. They fit so odd! If you dont have hips or a bum - you'll be fine! Not made for hourglass figures with thighs. Tried on and had them on my body for about 0.8 seconds and immediatley took them off. I dont know who signed off on saying these are super soft. If you are tall as well you've got no chance, length wise they fit me great but im only 5"3. Maybe their other stuff is better, but tat that price, not willing to try.

Reply from PLAINANDSIMPLE
Fantastic clothes
Fantastic clothes. I was really impressed that it's 100% biodegradable. Very friendly helpful staff.
Excellent joggers
Excellent joggers, so good I bought more, I’m always muddy
Really quality, organic 100% cotton they feel like they’ll last a long time
Love the return and recycle discount
Next day delivery not guaranteed
I ordered with guaranteed next-day delivery on a Wednesday, to be extra sure I would receive the goods before leaving for a holiday on Saturday morning. The goods eventually arrived on Saturday afternoon (too late) due to issues with the courier, which I wasn't made aware of and had to chase customer services about. A positive was that the postage was refunded, but I went without the order!

Reply from PLAINANDSIMPLE
Top quality long sleeved T’s
Top quality long sleeved T’s, very happy with the new colours and very versatile.
Thank you Plain and Simple!
Unsatisfying
Order the T-shirt, received, after measuring myself the T-shirt didn't fit as expected, also not convinced about the quality of the T-shirt, send back. Spent 6 pounds in delivery for a t-shirt didn't buy.
Pity, because i could have buy 3-4 but after losing 6 pounds for trying it and losing it, i better try them on a shop
Fast response from seller, money refunded.

Reply from PLAINANDSIMPLE
THE BEST 👌
The best and ONLY Tee's I ever wear. Great quality, great customer service and I really align with the ethos of the company. The only problem I have with giving them 5 stars....is I'd rather give them 6!
It is just what I wanted
It is just what I wanted. Great colour, ( perfectly matched what was shown on the website ) and oversized fit. Just washed the sweatshirt for the first time and it’s come out perfectly. I’d buy another one in a heartbeat 👍
PLAIN AND SIMPLE are plain and simply…
PLAIN AND SIMPLE are plain and simply the best in the businesses, never have I had a t shirt which looks so good, feels so good and that I know does good for the planet. Thank you guys, highly recommend!
Trustpilot is amazing Brand the…
Trustpilot is amazing Brand the Customer Service is wonderful. The products are brilliant and they are solving a critical issue which is clothes designed to be remade.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







