Planet Finance Reviews 

68
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We’ve honestly had such a great experience with our financial advisor, Joe. She’s been amazing from the start—always quick to reply and happy to answer any questions we had! She’s been super proact... See more

Rated 5 out of 5 stars

Tom was very professional, he helped us every step of the way when we were purchasing our new home. From giving advise on things we were not sure on to chasing up solicitors when we were struggling... See more

Rated 5 out of 5 stars

Huge Thank you to Olivia! From start to finish she made sure the process was plain sailing and stress free. Always on hand to answer any queries and went above and beyond throughout, with regular... See more

Rated 5 out of 5 stars

After several years of trying, it was Planet finance that finally got me passed and completed on my new mortgage. Jo and Olivia have been amazing, going above and beyond for me. A big thank you to you... See more

Company details

  1. Mortgage Broker
  2. Insurance Broker

Written by the company

Mortgage and Protection Brokers. Planet Finance are here for you every step of the way. We take out all the hard work for you and will ensure you get the very best deal available to you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

68 reviews

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4.8

All reviews

(68)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Would highly recommend Jo and Francesca…

Would highly recommend Jo and Francesca from Planet Finance, they where amazing from start to finish! Having not been on the property ladder for a couple of years, they made me so at ease and dealt with everything for me. Kept me updated with the whole process. With chains involved they managed to get my mortgage through and I completed on my new purchase within just 3 months. Will definitely be recommending them to family and friends. Big thank you again for all your help.

March 14, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic! Jo and Olivia are both incredible

I contacted Jo back in May 2021 as I was looking to get a mortgage but absolutely no idea where to begin. Right from the get go she was on the ball and gave me all the information I needed and reasured me with the process. The whole buying process for us took almost 8 months due to a lengthy and confusing property chain however, Jo and Olivia were always there to help and push the rest of the chain. I would highly recommend them both! I'll deffo be in contact with them for when my fixed rate ends. Thanks guys, much appreciated!

March 7, 2022
Unprompted review
Rated 5 out of 5 stars

I was looked after by the start of my…

I was looked after by the start of my application to the finish by jo.

She’s always on hand to answer any questions and made the whole Process very stress free. Very polite professional and efficient. Would recommend jo to anyone. Would definitely use again in the future.

March 4, 2022
Unprompted review
Rated 5 out of 5 stars

5 star mortgage advisor

Tom was very professional, he helped us every step of the way when we were purchasing our new home. From giving advise on things we were not sure on to chasing up solicitors when we were struggling to get through to them. He helped us find the perfect mortgage for our financial situation as well as sorted getting us the best deal on our home and life insurance.

We really can't recommend Tom enough. He has been amazing and very professional.

February 25, 2022
Unprompted review
Rated 5 out of 5 stars

I've had the pleasure of working with…

I've had the pleasure of working with Jo closely on a complex case. Jo was patient, kind at all times and just an all round great introducer to work with. As a result of being as friendly, knowledgeable and professional as she was, I would not hesitate to prioritise Jo, her team and her cases in the future. I deal with a multitude of brokers and Jo stood out as being one of the best I have dealt with. I look forward to working with her again in the future.

February 16, 2022
Unprompted review
Rated 5 out of 5 stars

Best experience possible

As a first time buyer I was looking to get my own place for over a year and a lot of mortgage advisors couldnt do the job for me, or the amount wasn’t enough. Planet Finance was the best decision. Great mortgage advisor, quick responses, helpful and explained even the silliest questions I had. I’m really happy about the service provided and would recommend to all my friends! 5 stars experience, flawless!!

February 15, 2022
Unprompted review
Rated 5 out of 5 stars

We have been supported by Jo twice over…

We have been supported by Jo twice over now and both times she has gone above and beyond to help us. Her attitude towards her role, her professionalism and above all else her understanding and dedication exceeds all our expectations and we are so grateful for all of her help with our mortgage and additional borrowing. Planet Finance you are lucky to have her! Thanks again!!

January 27, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I recently had the pleasure of dealing with planet finance for my mortgage and I have to say as i am self employed in construction getting a mortgage to begin with wasn’t an easy undertaking at all. I had jo and Tom look after me every step of the way and I have to say I wouldn’t have got trough it all if it wasn’t for the hard work and dedication from them! This is a service I will be highly recommending to not just self employed but anyone looking to get a mortgage it is well worth it🙂

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you to Jo McDonald and Francesca

Thank you to Jo McDonald and Francesca Pavia for your excellent service you have given me and the good customer service you have provided me,
I will use you again in the future and friends
Good happy smiling girls and good communication with there clients
Thank you
Sardar omar

October 20, 2021
Unprompted review
Rated 5 out of 5 stars

"Fantastic service

"Fantastic service. Tom was super helpful and advised me through the whole process. Thoroughly impressed with how quickly he managed to get everything done. Would highly recommend!"

October 20, 2021
Unprompted review
Rated 5 out of 5 stars

I'm a first time buyer

I'm a first time buyer, and used Planet Finance to help with my mortgage. Jo and Olivia were both extremely helpful. Nothing was too much trouble, and they responded to any issues quickly and effectively. Would highly recommend!!

October 1, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing what jo and Francesca did for…

Amazing what jo and Francesca did for us we couldn’t be happier enough!!

Got us the best deal and went smoothly can’t thank them enough and will definitely be using them. much better then the banks and a lot nicer.

Thanks again for your hard work and you definitely deserve a stiff drink.

Phil & family

August 31, 2021
Unprompted review
Rated 5 out of 5 stars

We couldn't recommend Planet Finance…

We couldn't recommend Planet Finance enough!

My husband and I first came to Jo as Planet had been highly recommended by a few connections of ours. Being first-time-buyers, we were pretty clueless as to where to start.. Jo literally took all the stress off us and did everything, We didn’t have to worry once, completely stress free experience!

Since then, Jo and Francesca have helped us ever since.. with everything from our residential mortgage, help-to-buy remortgage and now we are about to use Planet's services again for a new Buy-to-Let mortgage.

I wouldn’t go elsewhere, they are both lovely people, very helpful and are at the end of the phone any time I need advice

Thanks so much Jo and Francesca

August 24, 2021
Unprompted review
Rated 5 out of 5 stars

Our experience with Planet

From the outset the team at Planet were ultra professional and very accommodating. They put me and my wife at ease with some of our concerns about getting a mortgage. Throughout the whole process they were there for us every step of the way. Every query or question we had was answered swiftly without any fuss at all. I would recommend their services to anyone. We would particularly like to give a special mention to Jo who was not only super professional but on a personal level was genuinely kind and supportive. She really went the extra mile for us and was just as happy as we were when everything was completed. I don’t think we would’ve done what we set out to do without her.

August 21, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant from start to finish

Extremely happy with the service Jo and Francesca has provided, she made the process very easy and straightforward and a lot less stressful for us. She was great at answering all our questions and was was always happy to help. We could not have done it without her.

August 20, 2021
Unprompted review
Rated 5 out of 5 stars

Francesca and Joanne were absolutely…

Francesca and Joanne were absolutely amazing and would highly recommend to anyone. They helped us every single step of the way, and explained everything in detail to ensure that we weren’t confused about anything. Highly professional in every way. Thank you.

August 20, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service. Highly recommend

I cannot recommend Planet Finance enough, from the beginning of the process everyone was very friendly and professional.

Every step of the process was made simple and easy. They could not do enough to make sure I was educated and happy with choice I made.

Thanks to Planet Finance me and my family are extremely happy in our home.

August 20, 2021
Unprompted review

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