We’ve honestly had such a great experience with our financial advisor, Joe. She’s been amazing from the start—always quick to reply and happy to answer any questions we had! She’s been super proact... See more
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Tom was very professional, he helped us every step of the way when we were purchasing our new home. From giving advise on things we were not sure on to chasing up solicitors when we were struggling... See more
Huge Thank you to Olivia! From start to finish she made sure the process was plain sailing and stress free. Always on hand to answer any queries and went above and beyond throughout, with regular... See more
After several years of trying, it was Planet finance that finally got me passed and completed on my new mortgage. Jo and Olivia have been amazing, going above and beyond for me. A big thank you to you... See more
Company details
Written by the company
Mortgage and Protection Brokers. Planet Finance are here for you every step of the way. We take out all the hard work for you and will ensure you get the very best deal available to you.
Contact info
Grosvenor Place, Grosvenor Street, CH7 1EJ, Mold, United Kingdom
- 01352 872400
- info@planet-finance.co.uk
- planet-finance.co.uk
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Great working with Jo and Francesca
Great working with Jo and Francesca! Thanks guys!
A service second to none
Having applied for my last mortgage many years ago, I knew I was facing a very different environment this time round - Jo guided me through the whole process, didn't blind me with jargon and answered every question in a comprehensive and friendly manner, even though I must have asked a few stupid one's along the way. Together with superb back up and support from Francesca, they are both a credit to Planet Finance and I would recommend both of them in a heartbeat
Jo and francesca where brilliant from…
Jo and francesca where brilliant from start to finish, nothing was to much trouble, brilliant.
Excellent Service from Tom!
Jo is Amazing to deal with ⭐️⭐️⭐️⭐️⭐️
I have dealt with Jo and the team at Planet Finance many times over the years, always great service from start to finish, they go above and beyond to make the process as straightforward and hassle free as possible. Wouldn't go anywhere else for my mortgage requirements and would highly recommend!
Highly recommend
Jo McDonald is an amazing mortgage advisor she made the whole process so simple and easy to understand and was really supportive.
I felt completely at ease and was always kept up to date with any updates or changes.
Following from this, Francesca was amazing at finding protection cover for me once my mortgage was in place and again the service was excellent.
Can’t thank them enough, I would highly recommend and will definitely be using them again in the future.
Amazing company
Planet Finance are worth their weight in gold. They literally work tirelessly to ensure that you are looked after and informed every step of the mortgage journey, I wouldn't go anywhere else, thank you!
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