Planet Mortgages Reviews 149

Thank you Frankie and Jo-Leigh for helping me sort my remortgage out. Made it very simple and easy for me and always answered any questions I had straight away. Would highly recommend planet mortgages if you want an easier life when going through a mortgage process. Thank you.

I recently had my first buy to let mortgage accepted with Planet Mortgages, Sian was amazing from start to finish, going above and beyond with any questions/help I needed. Even though I'm a first-time buyer and landlord, and specially considering the current mortgage market, she still managed to find me an amazing deal. Would highly recommend Sian and the rest of the planet mortgages team!

Frankie and Jo-Leigh have been above helpful, we both knew very little about mortgages and the process before starting but they helped us massively the whole way through. They worked so efficiently and have helped us secure our dream home. Cannot thank them both enough! Will recommend to all friends and family.

Frankie and the team made getting a mortgage so easy no stress and kept me informed I highly recommend planet mortgages

Planet Mortgages had an answer for every question I asked and more. They made me feel confident going through the process and was there every step of the way. Many thanks

As a first time buyer, everything can be new and daunting, so the things I was looking for were trust and communication, and that’s EXACTLY what we got when speaking to Sian and Jo-Leigh. I’d recommended planet mortgages to anyone I speak to!

Thanks for all your help!

We had a very difficult situation in the process of buying our house. When we hierd about Planet Mortgages we were already hopeless and tired of papers. We knew already the property that we want to buy but the bank hesitate to tell as what is the problem for good 3 months. I just decided to give a try. Sion was with us from the beginning of the process till the end. She told me that she will do her best for our home, and she did, thank you. After 4 months of stressful back and forward conversations with different banks, we had our acceptance and we did the completion. Thank you, Planet Mortgages, and Sion in particular, for your professional experience and patience. Looking forward for remortgage. Good luck 🙂

From start to finish I have been very impressed with the level service from Sian at planet mortgages. Sian has guided me as a first time buyer through each step smoothly and explained a lot to me too.
Couldn't have asked for a better service for my journey to buying a house. Very happy customer. Shelley

The help I received securing a mortgage through Planet Mortgages was fantastic. After trying a different company and failing to get what I needed I spoke with Frankie at Planet Mortgages and he was amazing at helping me. The advice he provided was brilliant and he always replied inrecidbly quickly to any questions I had. Within a week he had helped me secure a mortgage for exactly the amount I needed. I will definitely be using them again when I come to remortgage in a few years time.

My mortgage offer was very difficult to get accepted however Frankie at Planet mortgages showed dedication throughout this whole process and didn’t give up until the offer was accepted. Would highly recommend Frankie, Jo-Leigh and planet mortgages!

Cannot thank Frankie and Jo-Leigh enough for how helpful they have both been from start to finish.

From the initial phone call, Frankie has been absolutely brilliant with providing us with all the information we needed, answering any questions we have at any time of the day and for being so professional throughout - being first time buyers the whole process can be overwhelming and stressful but this was not the case for us!

Jo-Leigh has kept us updated through every step of the way - which we really appreciated!

Thank-you so much for making this process stress free!! We will definitely be using Planet Mortgages again in the future!

From the very first call to the offer Frankie and Jo have been fantastic. They have made this so easy especially as I am so busy day to day. I would highly recommend Planet Mortgages. Thank you guys. DL

Choosing planet mortgages and Frankie being our mortgage advisor has been the best decision we have made. Buying our first house could not have been easier and that’s all down to Planet mortgages. Frankie always kept us updated with every step and update with a quick response and made us feel at ease throughout the whole process.
If we could give more than 5 stars we would and would recommend to anyone searching for a mortgage advisor!
Thank you to Frankie and the whole team, we could not thank you enough :)

Couldn't recommend more! We had very complicated situation. One mortgage broker/advisor let us down because he can’t do it because my husband was going to move and change his job. Someone recommended Sian, we met her during our first appointment explained everything our situation, I was surprised how confident she was. I can’t thank her enough she went above and beyond to get our mortgages from Residential mortgage changed to Buy-to-let ( England Property) and onward purchase via Mortgage Portal (Northern Ireland property) It was done simultaneously. It was very stressful five months, we experienced lots of issues, but Sian managed to sort, supported and helped us till the end. And she made you feel not just a client but a friend who always willing to listen and will sent you message whenever she can. I can’t thank her enough for everything because we found our beautiful home here in Northern Ireland and my children are very happy. Well done Sian don’t stop helping people/family making their dream come true. You are amazing at your job.

My first remortgage experience

Excellent service, excellent communication. One to one personal experience with Frankie Bowers. The whole experience from start to finish was made very simple for me with no hassle.
Many thanks!

Couldn't recommend more! Really went above and beyond to get my mortgage for me. I was helped through a job change, market changes, vendor and agreed price changes. Every hurdle was overcome as quickly as possible, and I was given all support I needed and more. It has made such a difference especially with the market rates changing so quickly at the moment. Will definitely be using again in the future

Thanks again
Alfie

Excellent service, excellent communication. One to one personal experience with Frankie Bowers. The whole experience from start to finish was made very simple for me with no hassle.
Many thanks!

The help and guidance and advice given to us by Sian was amazing and instrumental in securing us great mortgage rates. Herself and Jo-Leigh kept us updated throughout the process, and with a lot of delays with our new build they ensured we also got our offer extension and no rate changes through a very difficult time in the market! I would not recommend going anywhere else!

We were at a crossroads with a thin credit file with some adverse accounts listed, I therefore didn't think we would fit the mortgage criteria for any lenders across the financial market - which I had been told by multiple other "mortgage advisors" This was before I was put onto Frankie and the planet mortgages team.

The countless hours and professional communication from Frankie and his team has been in a class of its own to secure me the best mortgage offer available to me, The amount of work him and his team put into my case before even getting a penny provided me with real confidence that I was in safe hands.

over the period of a couple of weeks I made multiple calls to Frankie (as we are first time buyers) there were things I was unsure about, he was first on hand to answer any questions I had which is once again a testament to him and his team.

As we found a property and things progressed with the mortgage offer Jo-Leigh's role within the handling of documentation and communication was once again second to none.

although I've now got another Xmas card to buy for the planet team, I'm glad I was passed the details for Planet mortgages I can rest assured that my mortgage deals for LIFE are covered with the planet mortgages team.

as I stated above, other "mortgage advisors" simply informed me to come back in 6-18 months once certain accounts had been removed from my credit file, where as Frankie and his team got me a fantastic mortgage deal given the current economic climate and helped during every step of the way.

I couldn't be happier with the service I have received.
Sian and her team went above and beyond getting me a great deal. I am very confident going forward with my purchase, I know I will be getting advised by the best. I would recommend them to anyone.