Planet Mortgages Reviews 149

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We had a fantastic experience with our mortgage advisor, Craig, throughout the process of buying our first home. One of the biggest advantages for us was how flexible the meetings were, with app... See more

Rated 5 out of 5 stars

Using Frankie and his team has saved us thousands... Originally having a decision in principal for what we thought was the best rate available to us we then spoke to Frankie who was extremely e... See more

Company replied

Rated 5 out of 5 stars

Frankie has been extremely helpful from start to finish, keeping contact with us throughout in trying to find us the best mortgage rates and making sure we’re happy with everything. He’s also very fri... See more

Company replied

Rated 5 out of 5 stars

5* service all round. Sian Mills is a mortgage queen! She is super knowledgeable, experienced, professional, friendly, speedy and the list goes on. I will never use anyone else as she makes the... See more

Company replied

Company details

  1. Mortgage Broker
  2. Finance Broker

Written by the company

Borrowing doesn't have to be rocket science! Here at Planet Mortgages, we go above and beyond to ensure that our clients land the best mortgage deal possible. Whether you're buying for the first time or you've found your next out of this world property - we'll help you land your dream home. Get in touch with one of our friendly, experienced team members and let us help you land your dream home.


Contact info

4.9

Excellent

TrustScore 5 out of 5

149 reviews

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Rated 5 out of 5 stars

Simply the best

What can I say other than Plantmortgages is your best bet for a professional and personalized experience for climbing the property ladder. Frankie is a fantastic person, he helps take away all worries and finds you what is best suited for your situation, while this might seem normal, I have been through the same route with another mortgage advisor who messed me about for several months with no update and calls; however, the moment i was introduced to Frankie, he submitted my application within the first 4 days of being in conversation and exchanging documents and in the space of 3 weeks, my application was approved and now i have just completed and ready to move into my first home (All within 6 weeks). One thing that stands out for me is the level of communication and information He provided every step of the way. If Frankie was going to be out of the office, he would send an email with a contact person, should you need help! How awesome is that? I will recommend Planetmortgages/Frankie to any and everyone in a heartbeat. Let me say, my friend has had the same experience.
Funmi

September 30, 2022
Unprompted review
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Reply from Planet Mortgages

Wow thank you! Amazing feedback for Frankie! We are over the moon for you! Keeping our clients updated is so important to us. Thank you so much for your recommendation! Wishing you every happiness!

Rated 5 out of 5 stars

Absolutely brilliant from start to finish

Absolutely brilliant from start to finish. Frankie and the team could not of done anymore to help and was always there regarding any information or quires I had. I would highly recommend them to anyone in fact I have already passed there details over to a friend and I know they are very happy with the service they have had so far. I can say the process was very smooth throughout and took a lot of the stress away and got me the best deal to suit my needs.

September 29, 2022
Unprompted review
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Reply from Planet Mortgages

Thank you for your recommendation! We are so pleased we could take the stress out of which can be a stressful time! All the team wish you the very best!

Rated 5 out of 5 stars

Definitely recommend especially if you’re a first time buyer.

Thank you to Frankie and his team for helping me secure my mortgage.

I was immediately drawn to working with Frankie after my first conversation with him, he advised me based on my circumstances and helped secure a decision in principle in mins

He went far and beyond in making sure I got a mortgage approved even though my situation was a bit complicated.

I am really happy with the process and would totally recommend to anyone who is a first time buyer and clueless on how to begin.

September 21, 2022
Unprompted review
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Reply from Planet Mortgages

Thank you so much Kandy, for taking the time to write such wonderful feedback!
We are so pleased we have been able to help you secure your first home and wish you lots of happiness there!

Rated 5 out of 5 stars

Heroes

I couldnt recomend Planet Mortgages enough.

Until you go through a mortgage application, you don't understand how stressful and disconcerting it can be. For us, it was a long ride, but thanks to the knowledge, guidance and support of Sian and Jo, we will be able to buy our first home.
They will be our brokers for life. Thank you girls for helping us to make our dream come true.

September 21, 2022
Unprompted review
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Reply from Planet Mortgages

Wow! Thank you both for your amazing feedback! We are over the moon for you.
Wishing you every happiness in your new home!

Rated 5 out of 5 stars

Dealt with Frankie at Planet Mortgages…

Dealt with Frankie at Planet Mortgages he was so very helpful right from the start of my process , he would always return my calls when he said he would and explained the figure side of the mortgage in a understandable way , excellent service !!

September 7, 2022
Unprompted review
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Reply from Planet Mortgages

Thank you so much for the fantastic feedback! We are so pleased Planet Mortgages was able to help secure your mortgage.

Rated 5 out of 5 stars

Top mortgage company

I would like to say that the service at Planet Mortgages was absolutely outstanding.
The people there where amazing and problems were ironed out very efficiently especially Frankie who even spoke to me on his day off to settle my anxiety of a few problems
Top Top company who I would recommend wholeheartedly
Thanks guys for a relatively stress free service
A+

September 7, 2022
Unprompted review
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Reply from Planet Mortgages

Thanks Steve! Amazing feedback, we are so pleased we were able help secure your mortgage & wish you all the best from us all at Planet Mortgages!

Rated 5 out of 5 stars

Can't thank Sian and the team enough

Can't thank Sian and the team enough. I am a first time buyer who's a little bit clueless about the process. Sian has guided me through every step and made sure I understand what's happening at all times. She's always available in person, phone and emails. She's incredibly professional, friendly and open. She has reassured any stupid questions I may have. She works tirelessly to get the best rates and tries every avenue. Planet Mortgages have taken away a lot of the stress for me and I would highly recommend.

September 1, 2022
Unprompted review
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Reply from Planet Mortgages

Great feedback for Sian and so deserved! No question is a stupid question :) and we are always here to answer anything!
We are so pleased we were able to remove a lot of the stressful side to purchasing your first home!

Rated 5 out of 5 stars

Absolutely brilliant from start to…

Absolutely brilliant from start to finish Sian and the Team were excellent highly recommend. 5 stars

August 12, 2022
Unprompted review
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Reply from Planet Mortgages

Thank you so much for taking the time to write a review and your recommendation.

Rated 5 out of 5 stars

I would like to thank Sian and Frankie…

I would like to thank Sian and Frankie for helping with the whole process of buying our first home. Putting our minds at rest and making it a stress-free process. Would highly recommend!

Thank you!

August 31, 2022
Unprompted review
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Reply from Planet Mortgages

Thank you both! We are so pleased we were able to help you both have a stress free experience!

Rated 5 out of 5 stars

Highly recommend Frankie and his team!

Using Frankie and his team has saved us thousands...

Originally having a decision in principal for what we thought was the best rate available to us we then spoke to Frankie who was extremely enthusiastic and adamant he could get us a better deal.

Frankie kept to his word and didn’t only just beat the deal we already had but beat it by a large margin saving us thousands in repayments.

If you want the best rates, service and knowledge then Frankie is your man.

August 18, 2022
Unprompted review
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Reply from Planet Mortgages

What great feedback, saving our clients money and securing the best possible rates is so important to us and we are over the moon we were able to help you!
Thank you for taking your time to share your feedback.

Rated 5 out of 5 stars

First Time Buyer - highly recommend!

As a first time buyer, I was extremely nervous and I thought getting a mortgage and borrowing would be a rocket science! From the start to finish Frankie has been extremely helpful, reassured me and answered all of my questions (and I had a LOT of questions) - Frankie dealt with my case with clear and constant communication in each step of the way. The one amazing thing that stood out to me was Frankie's level of empathy and his unprecedented level of professionalism throughout the entire process. I cannot recommend Planet Mortgages enough. Thank you for helping me achieve a life goal of mine!

August 17, 2022
Unprompted review
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Reply from Planet Mortgages

Keeping our clients constantly updated is so very important to us.
Fantastic feedback for Frankie and so very well deserved!
Thank you for your review, we are so pleased Planet Mortgages have been able to help you secure your first home! Wishing you all the best.

Rated 5 out of 5 stars

We can’t fault our experience with…

We can’t fault our experience with using Frankie at planet mortgages as our mortgage advisor. He was so fast at responding and would always go into as much detail as we needed, even when I’m sure I asked the same question 100 times! He has made this process so easy for us. Thank you!

August 10, 2022
Unprompted review
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Reply from Planet Mortgages

Thank you for sharing your feedback with us! We are so pleased Planet Mortgages were able to help you on your journey.

Rated 5 out of 5 stars

As a first time buyer I was so nervous…

As a first time buyer I was so nervous about the application but thanks to Frankie and his team the process was really easy and quick and the team was really helpful about anything and quick respond I’d highly recommend this amazing team thank you so much for everything

August 8, 2022
Unprompted review
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Reply from Planet Mortgages

Thank you Emre! We are so pleased you enjoyed your journey with Planet Mortgages!

Rated 5 out of 5 stars

Would highly recommend!

Frankie has been extremely helpful from start to finish, keeping contact with us throughout in trying to find us the best mortgage rates and making sure we’re happy with everything. He’s also very friendly and approachable, which has really helped us in quite a stressful but exciting time as first time buyers obtaining a mortgage. We would highly recommend Frankie and Planet Mortgages - we can’t thank you enough!

August 2, 2022
Unprompted review
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Reply from Planet Mortgages

Thank you for taking the time to write a review! Keeping our clients updated throughout is so important to us! We are so pleased we have helped secure you your home and wish you lots of happiness.

Rated 5 out of 5 stars

Was recommended this company by a…

Was recommended this company by a friend & im glad I was!! I first of all went with another company that wasn’t replying for days on end & wasn’t getting me anywhere I then rang up and spoke to Frankie & he got the ball rolling straight away & got my mortgage in principle on the same day!! Always answered the phone straight away & answered any questions I had regarding the mortgage he’s very polite & extremely helpful would even reply & answer anything I needed out of working hours highly recommend Frankie & the company & recommend anyone looking to get a mortgage to use this company

August 2, 2022
Unprompted review
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Reply from Planet Mortgages

Thank you so much Dean for your amazing feedback and recommendation! We are so pleased Planet Mortgages was able to secure your mortgage for you. We wish you all the best!

Rated 5 out of 5 stars

a fantastic and quick turnaround mortgage solutions for anyone in need

Frankie is the man for all your mortgage needs!
Over the year, he has helped me getting through 4 different mortgages, each time was quick and easy. I have not come across a single problem with using Planet Mortgages Frankie always provides me the right product and advice to what I need.
Thank you for a fantastic and efficient service! I highly recommend Planet Mortgages to anyone for mortgage solutions.

July 30, 2022
Unprompted review
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Reply from Planet Mortgages

Thank you for your fantastic review. We are so so pleased we were able to secure your mortgage offer quickly for you! It has been an absolute pleasure again.

Rated 5 out of 5 stars

Honestly frankie has made this feel so…

Honestly frankie has made this feel so easy his helped so much I would 100% recommend top company 👌

July 25, 2022
Unprompted review
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Reply from Planet Mortgages

Thank you for your great feedback! We are so pleased you enjoyed the journey with us and we wish you all the best!

Rated 5 out of 5 stars

Wouldn’t use anyone else!

The whole experience was faultless from start to finish. Well informed, honest, calming and willing to respond to any concerns I had at any point throughout the day - and night! I’ve used Frankie as a first time buyer and more recently again for my remortgage and I wouldn’t consider using anyone else. We hit a bit of a bump in the road due an issue on the lender’s side however, Frankie stepped in immediately and addressed the issue within days.

Thanks again team. I’d advise anyone to use this company if you’re looking for an honest, transparent and impeccable broker.

July 24, 2022
Unprompted review
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Reply from Planet Mortgages

Thank you for using Planet Mortgages for a second time and once again we are so pleased we were able to help!
We wish you all the best and thank you for taking your time to share your feedback.

Rated 5 out of 5 stars

Planet mortgages were amazing at…

Planet mortgages were amazing at sorting out our mortgage. Sian was available for us to contact constantly and always kept us in the loop. It was a smooth process and we managed to get a great interest rate. Just want to say Thankyou so much.

July 13, 2022
Unprompted review
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Reply from Planet Mortgages

Keeping our clients updated throughout is so important to us!
We are over the moon for you and wish you every happiness.

Rated 5 out of 5 stars

Frankie is the best!

I cant thank Frankie enough he has been a rock to me, this is the third time Frankie has done my Mortgage due to falling through before exchange.

Frankie has kept me updated the whole time and always was on the end of the phone when I needed him.

I recommend Frankie to everyone because he is simply the best.

3rd time lucky for me!

Thank you Frankie for everything you have done for me.

Many Thanks
Sammy

July 11, 2022
Unprompted review
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Reply from Planet Mortgages

Wow thank you for your kind review!
Keeping in regular contact with our clients so they know what is happening every step of the way is so important to us at Planet Mortgages.
Thank you Sammy , it has been an absolute pleasure.

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