Mark rang today to confirm our holiday arrangements and check that we were happy with everything. He couldn’t make contact with us initially but he was persistent in phoning until we were available to... See more
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Review summary
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Mark Gibson was very helpful in submitting the claim form for Wizz Air flight which was delayed by over 5 hours. Thank you Mark. I have booked several holidays with Plan My Tour and have been very hap... See more
Company replied
Mark was very polite, very professional, a good listener coupled with being very knowledgeable. Mark is a true Ambassador and I would highly recommend what he has to offer, to friends, family. Includi... See more
Sometimes I had doubts. I asked and got the right answers in a short time!!👍 For the reservation made, I received the details of the vacation (flight, hotel, meal plan, transfer) very well presente... See more
Company replied
Company details
Written by the company
Whether you're after an affordable luxury beach holiday, an ultra luxury holiday, or something in between, PlanMyLuxe – and our fantastic range of holidays to suit all budgets for the discerning traveller – has got you covered. Is your perfect holiday a city break exploration or even a trip to the Italian lakes? We've got great deals that are sure to catch your eye. Our holidays cover more than 60 destinations across Europe and beyond, making it easy to discover new places or explore old favourites. Plan My Luxe collection of more than 9,000 hotels covers all bases, too. We've got everything from luxurious, all inclusive resorts to family-focused hotels and adults-only escapes, not to mention our exclusive flash-sale deals. Tempted? Each great value package includes your flights, accommodation, and a 23kg bag, plus we throw in free transfers on our beach and lake holidays. We pride ourselves on our ultimate flexibility which means you can book a holiday with total confidence. And did we mention that all our holidays are ATOL protected, too? We've got a fantastic programme of flying from airports all over the UK – often with multiple departures a day – so you can tailor those travel plans to suit you.
Contact info
United Kingdom
- planmyluxe.co.uk
4.9
Excellent
226 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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very helpful
May 22, 2026
Unprompted review
Reply from Planmyluxe
Dear Wendy,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Mark Gibson was very helpful in…
Mark Gibson was very helpful in submitting the claim form for Wizz Air flight which was delayed by over 5 hours. Thank you Mark. I have booked several holidays with Plan My Tour and have been very happy with service. I would not hesitate in recommending them. I rate the company highly efficient for customer service.
May 18, 2026
Unprompted review
Reply from Planmyluxe
Dear Hansa,
Thank you very much for your amazing feedback for Mark.We are thrilled that you were so impressed with his level of service.
Please do not forget that we are here and happy to help if you have any queries at all and We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Very pleased with how we were looked…
Very pleased with how we were looked after to book our holiday. Went over board to help us find perfect holiday. Would recommend this company.
May 19, 2026
Unprompted review
Reply from Planmyluxe
Dear Carol,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Very helpful throughout and simple to…
Very helpful throughout and simple to complete
May 21, 2026
Unprompted review
Reply from Planmyluxe
Hello Dave,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
great experience with our guy on the…
great experience with our guy on the phone very polite and gave us every thing we asked for for our trip and the price was really good we will definitely be using there services again
May 1, 2026
Unprompted review
Reply from Planmyluxe
Dear Yvonne,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Lovely customer services
Lovely customer services, kind and helpful and achieved goal for the call, happy customer 😊
May 21, 2026
Unprompted review
Reply from Planmyluxe
Dear Alia,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
I've just had an excellent experience…
I've just had an excellent experience with this company as the assistant very kindly did the check in for me. Furthermore the booking for my trip to Sousse in Tunisia went seemlessly so I can look forward to spending a week in the sun. Thank you.
May 21, 2026
Unprompted review
Reply from Planmyluxe
Dear Therese,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Very efficient and communicate well
May 1, 2026
Unprompted review
Reply from Planmyluxe
Dear Clausia,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Very happy with the service I have…
Very happy with the service I have received regarding my holiday booking, alot of effort put in to finding my perfect trip. I will be recommending to all of my friends and family 5*
May 20, 2026
Unprompted review
Reply from Planmyluxe
Good Evening Sharon,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Very good from the first phone call we…
Very good from the first phone call we was delighted with everything I will pass plan my tour onto everyone
May 20, 2026
Unprompted review
Reply from Planmyluxe
Dear Tracy,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
BIG BIG THANKS TO EMMA.EMMA I CAN'T…
BIG BIG THANKS TO EMMA.EMMA I CAN'T FIND WORDS TO EXPLAIN HOW AMAZING U R AND U MAKE UR DREAMS COME TRUE ✨️ 💓 FOR UR HOLIDAY U R THE BEST STAR 💖 💗 THANK YOU VERY MUCH ✨️✨️✨️✨️✨️✨️✨️💗💗💗💗💗💗💗
May 19, 2026
Unprompted review
Reply from Planmyluxe
Dear Krasimirova,
Thank you so much for your lovely comments.Which will be passed on to Emma.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
I happy with plan my tour services
I happy with plan my tour services. I will recommend to family and friends
May 18, 2026
Unprompted review
Reply from Planmyluxe
Hello Darius,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
plan my tour so helpful
I would highly recommended using plan My tour . We have just got back from a fantastic week away
May 18, 2026
Unprompted review
Reply from Planmyluxe
Dear Customer,
Thank you very much for your feedback.We are happy to hear that you had great holiday.
We greatly appreciate your repeat custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Mark effectively addressed my concerns…
Mark effectively addressed my concerns and provided reassurance that no further issues would arise, while Daniel offered a competitive price for my desired holiday package.
May 17, 2026
Unprompted review
Reply from Planmyluxe
Good Evening Hassan,
Thank you very much for taking the time to share your feedback regarding our team members Mark and Daniel will be very glad to read your feedback ..
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Sam went through my booking before I…
Sam went through my booking before I was due to travel which put me at ease
May 14, 2026
Unprompted review
Reply from Planmyluxe
Hello Rebecca,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Sam was very pleasant and helpful
May 17, 2026
Unprompted review
Reply from Planmyluxe
Dear James,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Lovely phone service from sam and…
Lovely phone service from sam and really helped us booked a lovely 3night holiday in Barcelona. Kind regards lyndsey and daryl
May 16, 2026
Unprompted review
Reply from Planmyluxe
Hello Daryl,
Thank you so much for your positive comments.Which will be passed on to Sam.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Reply from Planmyluxe
Hello Sam,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Reply from Planmyluxe
Dear Neil,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Holiday Booking
The company were very good letting me know everything about my trip. Also got a courtesy call to review and go through the details again to make sure all was good. 10/10 experience.
May 13, 2026
Unprompted review
Reply from Planmyluxe
Good Afternoon Kameron,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
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