Planmyluxe Reviews 63

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Mark Gibson was very helpful in submitting the claim form for Wizz Air flight which was delayed by over 5 hours. Thank you Mark. I have booked several holidays with Plan My Tour and have been very hap... See more

Company replied

Rated 5 out of 5 stars

Excellent service provided by Mat and Sid . We are experiencing a good package holiday and will definitely use your services again . During the booking the tour we found the staff very kind and approa... See more

Company replied

Rated 5 out of 5 stars

I've just had an excellent experience with this company as the assistant very kindly did the check in for me. Furthermore the booking for my trip to Sousse in Tunisia went seemlessly so I can look f... See more

Company replied

Company details

  1. Travel Agency
  2. Tour Operator
  3. Travel Aggregator

Written by the company

Whether you're after an affordable luxury beach holiday, an ultra luxury holiday, or something in between, PlanMyLuxe – and our fantastic range of holidays to suit all budgets for the discerning traveller – has got you covered. Is your perfect holiday a city break exploration or even a trip to the Italian lakes? We've got great deals that are sure to catch your eye. Our holidays cover more than 60 destinations across Europe and beyond, making it easy to discover new places or explore old favourites. Plan My Luxe collection of more than 9,000 hotels covers all bases, too. We've got everything from luxurious, all inclusive resorts to family-focused hotels and adults-only escapes, not to mention our exclusive flash-sale deals. Tempted? Each great value package includes your flights, accommodation, and a 23kg bag, plus we throw in free transfers on our beach and lake holidays. We pride ourselves on our ultimate flexibility which means you can book a holiday with total confidence. And did we mention that all our holidays are ATOL protected, too? We've got a fantastic programme of flying from airports all over the UK – often with multiple departures a day – so you can tailor those travel plans to suit you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

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Rated 5 out of 5 stars

Very helpful

Very helpful. Speedy booking & all documents sent immediately after booking by email

May 22, 2026
Unprompted review
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Reply from Planmyluxe

Dear Lynnef,

Thank you very much for your feedback.

We greatly appreciate your custom with us and look forward to serving you again in the future.

Best Wishes
Plan My Luxe

Rated 5 out of 5 stars

very helpful

May 22, 2026
Unprompted review
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Reply from Planmyluxe

Dear Wendy,

Thank you very much for your feedback.

We greatly appreciate your custom with us and look forward to serving you again in the future.

Best Wishes
Plan My Luxe

Rated 5 out of 5 stars

Mark Gibson was very helpful in…

Mark Gibson was very helpful in submitting the claim form for Wizz Air flight which was delayed by over 5 hours. Thank you Mark. I have booked several holidays with Plan My Tour and have been very happy with service. I would not hesitate in recommending them. I rate the company highly efficient for customer service.

May 18, 2026
Unprompted review
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Reply from Planmyluxe

Dear Hansa,

Thank you very much for your amazing feedback for Mark.We are thrilled that you were so impressed with his level of service.

Please do not forget that we are here and happy to help if you have any queries at all and We do hope you have a wonderful time away and that you book with us again in the future.

Best Regards
Plan My Luxe

Rated 5 out of 5 stars

Very pleased with how we were looked…

Very pleased with how we were looked after to book our holiday. Went over board to help us find perfect holiday. Would recommend this company.

May 19, 2026
Unprompted review
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Reply from Planmyluxe

Dear Carol,

Thank you for taking the time to leave us a review.

I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.

We do hope you have a wonderful time away and that you book with us again in the future.

All the best,
Plan My Luxe

Rated 5 out of 5 stars

Very helpful throughout and simple to…

Very helpful throughout and simple to complete

May 21, 2026
Unprompted review
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Reply from Planmyluxe

Hello Dave,

Thank you very much for your feedback.

We greatly appreciate your custom with us and look forward to serving you again in the future.

Best Wishes
Plan My Luxe

Rated 5 out of 5 stars

great experience with our guy on the…

great experience with our guy on the phone very polite and gave us every thing we asked for for our trip and the price was really good we will definitely be using there services again

May 1, 2026
Unprompted review
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Reply from Planmyluxe

Dear Yvonne,

Thank you for taking the time to leave us a review.

I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.

We do hope you have a wonderful time away and that you book with us again in the future.

All the best,
Plan My Luxe

Rated 5 out of 5 stars

Lovely customer services

Lovely customer services, kind and helpful and achieved goal for the call, happy customer 😊

May 21, 2026
Unprompted review
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Reply from Planmyluxe

Dear Alia,

Thank you very much for your feedback.

We greatly appreciate your custom with us and look forward to serving you again in the future.

Best Wishes
Plan My Luxe

Rated 5 out of 5 stars

I've just had an excellent experience…

I've just had an excellent experience with this company as the assistant very kindly did the check in for me. Furthermore the booking for my trip to Sousse in Tunisia went seemlessly so I can look forward to spending a week in the sun. Thank you.

May 21, 2026
Unprompted review
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Reply from Planmyluxe

Dear Therese,

Thank you for taking the time to leave us a review.

I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.

We do hope you have a wonderful time away and that you book with us again in the future.

All the best,
Plan My Luxe

Rated 5 out of 5 stars

Very happy with the service I have…

Very happy with the service I have received regarding my holiday booking, alot of effort put in to finding my perfect trip. I will be recommending to all of my friends and family 5*

May 20, 2026
Unprompted review
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Reply from Planmyluxe

Good Evening Sharon,

Thank you for taking the time to leave us a review.

I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.

We do hope you have a wonderful time away and that you book with us again in the future.

All the best,
Plan My Luxe

Rated 5 out of 5 stars

Very good from the first phone call we…

Very good from the first phone call we was delighted with everything I will pass plan my tour onto everyone

May 20, 2026
Unprompted review
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Reply from Planmyluxe

Dear Tracy,

Thank you very much for your feedback.

We greatly appreciate your custom with us and look forward to serving you again in the future.

Best Wishes
Plan My Luxe

Rated 5 out of 5 stars

BIG BIG THANKS TO EMMA.EMMA I CAN'T…

BIG BIG THANKS TO EMMA.EMMA I CAN'T FIND WORDS TO EXPLAIN HOW AMAZING U R AND U MAKE UR DREAMS COME TRUE ✨️ 💓 FOR UR HOLIDAY U R THE BEST STAR 💖 💗 THANK YOU VERY MUCH ✨️✨️✨️✨️✨️✨️✨️💗💗💗💗💗💗💗

May 19, 2026
Unprompted review
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Reply from Planmyluxe

Dear Krasimirova,

Thank you so much for your lovely comments.Which will be passed on to Emma.

We do hope you have a wonderful time away and that you book with us again in the future.

Best Regards
Plan My Luxe

Rated 5 out of 5 stars

I happy with plan my tour services

I happy with plan my tour services. I will recommend to family and friends

May 18, 2026
Unprompted review
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Reply from Planmyluxe

Hello Darius,

Thank you very much for your feedback.

We greatly appreciate your custom with us and look forward to serving you again in the future.

Best Wishes
Plan My Luxe

Rated 5 out of 5 stars

plan my tour so helpful

I would highly recommended using plan My tour . We have just got back from a fantastic week away

May 18, 2026
Unprompted review
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Reply from Planmyluxe

Dear Customer,

Thank you very much for your feedback.We are happy to hear that you had great holiday.

We greatly appreciate your repeat custom with us and look forward to serving you again in the future.

Best Wishes
Plan My Luxe

Rated 5 out of 5 stars

Mark effectively addressed my concerns…

Mark effectively addressed my concerns and provided reassurance that no further issues would arise, while Daniel offered a competitive price for my desired holiday package.

May 17, 2026
Unprompted review
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Reply from Planmyluxe

Good Evening Hassan,

Thank you very much for taking the time to share your feedback regarding our team members Mark and Daniel will be very glad to read your feedback ..

We do hope you have a wonderful time away and that you book with us again in the future.

All the best,
Plan My Luxe

Rated 5 out of 5 stars

Sam went through my booking before I…

Sam went through my booking before I was due to travel which put me at ease

May 14, 2026
Unprompted review
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Reply from Planmyluxe

Hello Rebecca,

Thank you very much for your feedback.

We greatly appreciate your custom with us and look forward to serving you again in the future.

Best Wishes
Plan My Luxe

Rated 5 out of 5 stars

Lovely phone service from sam and…

Lovely phone service from sam and really helped us booked a lovely 3night holiday in Barcelona. Kind regards lyndsey and daryl

May 16, 2026
Unprompted review
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Reply from Planmyluxe

Hello Daryl,

Thank you so much for your positive comments.Which will be passed on to Sam.

We do hope you have a wonderful time away and that you book with us again in the future.

Best Regards
Plan My Luxe

Rated 5 out of 5 stars

Great service from Sam

Great service from Sam

May 16, 2026
Unprompted review
Planmyluxe logo

Reply from Planmyluxe

Hello Sam,

Thank you very much for your feedback.

We greatly appreciate your custom with us and look forward to serving you again in the future.

Best Wishes
Plan My Luxe

Rated 5 out of 5 stars

Sam was very helpful

Sam was very helpful

May 15, 2026
Unprompted review
Planmyluxe logo

Reply from Planmyluxe

Dear Neil,

Thank you very much for your feedback.

We greatly appreciate your custom with us and look forward to serving you again in the future.

Best Wishes
Plan My Luxe

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