Mark Gibson was very helpful in submitting the claim form for Wizz Air flight which was delayed by over 5 hours. Thank you Mark. I have booked several holidays with Plan My Tour and have been very hap... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service provided by Mat and Sid . We are experiencing a good package holiday and will definitely use your services again . During the booking the tour we found the staff very kind and approa... See more
Company replied
I've just had an excellent experience with this company as the assistant very kindly did the check in for me. Furthermore the booking for my trip to Sousse in Tunisia went seemlessly so I can look f... See more
Company replied
Organisation was first class from start to finish. Staff were very helpful.
Company replied
Company details
Written by the company
Whether you're after an affordable luxury beach holiday, an ultra luxury holiday, or something in between, PlanMyLuxe – and our fantastic range of holidays to suit all budgets for the discerning traveller – has got you covered. Is your perfect holiday a city break exploration or even a trip to the Italian lakes? We've got great deals that are sure to catch your eye. Our holidays cover more than 60 destinations across Europe and beyond, making it easy to discover new places or explore old favourites. Plan My Luxe collection of more than 9,000 hotels covers all bases, too. We've got everything from luxurious, all inclusive resorts to family-focused hotels and adults-only escapes, not to mention our exclusive flash-sale deals. Tempted? Each great value package includes your flights, accommodation, and a 23kg bag, plus we throw in free transfers on our beach and lake holidays. We pride ourselves on our ultimate flexibility which means you can book a holiday with total confidence. And did we mention that all our holidays are ATOL protected, too? We've got a fantastic programme of flying from airports all over the UK – often with multiple departures a day – so you can tailor those travel plans to suit you.
Contact info
United Kingdom
- planmyluxe.co.uk
Holiday Booking
The company were very good letting me know everything about my trip. Also got a courtesy call to review and go through the details again to make sure all was good. 10/10 experience.
May 13, 2026
Unprompted review
Reply from Planmyluxe
Good Afternoon Kameron,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Mark is very helpful and nice also.
Mark is very helpful and nice also.
May 15, 2026
Unprompted review
Reply from Planmyluxe
Dear Chel,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Sam is very professional and a pleasure…
Sam is very professional and a pleasure to talk you.
May 15, 2026
Unprompted review
Reply from Planmyluxe
Good Evening Mr Fluffy,
Thank you so much for your positive comments.Which will be passed on to Sam.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Great service
Great service, will use again! Thanks for your assistance Sam!
May 14, 2026
Unprompted review
Reply from Planmyluxe
Dear consumer,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Booking easy and quick
Booking easy and quick.
Sam was fantastic,easy to talk to and informative.
Would recommend
May 14, 2026
Unprompted review
Reply from Planmyluxe
Dear customer,
Thank you so much for your positive comments.Which will be passed on to Sam.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
I rang the company once with an issue…
I rang the company once with an issue regarding the airline who had been unhelpful and within 30 minutes issue had been resolved and info sent to me
May 14, 2026
Unprompted review
Reply from Planmyluxe
Good Afternoon Marc,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
great dervice and will use again and…
great dervice and will use again and recomend to family and friends. thank you.
May 13, 2026
Unprompted review
Reply from Planmyluxe
Dear Anne,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Reply from Planmyluxe
Hello Dariusz,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Appreciated Sam’s call
I very much appreciated Sam Watson ringing me to check everything was in order for my forthcoming trip to Prague. He spent a bit of time confirming the details with me which was very reassuring
May 13, 2026
Unprompted review
Reply from Planmyluxe
Dear Margaret,
Thank you very much for your amazing feedback for Sam.We are thrilled that you were so impressed with his level of service.
Please do not forget that we are here and happy to help if you have any queries at all and We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe,
Very happy with the Service I’ve…
Very happy with the Service I’ve received
May 13, 2026
Unprompted review
Reply from Planmyluxe
Dear Leonard,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Reply from Planmyluxe
Dear Liam,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Good communication
Good communication, highly recommended will definitely be booking again
May 13, 2026
Unprompted review
Reply from Planmyluxe
Hello Donna,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Reply from Planmyluxe
Thank you so much Christina,
we are so proud of the team and the service they consistently deliver to our clients. Please do not hesitate to reach out again should you have any further queries and we hope you have a wonderful time onboard
All the best,
Plan My Luxe
Very helpful Excellent company…
Very helpful Excellent company always book with plan my tour go always go the extra mile. Thank you
May 12, 2026
Unprompted review
Reply from Planmyluxe
Dear Craig,
Thank you very much for your feedback.
We greatly appreciate your repeat custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Sam was really helpful in confirming…
Sam was really helpful in confirming all my holiday details and making sure that I got a gift voucher against future bookings as well.
May 12, 2026
Unprompted review
Reply from Planmyluxe
Dear Simon,
Thank you so much for your positive comments.Which will be passed on to Sam.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Everything was great
May 12, 2026
Unprompted review
Reply from Planmyluxe
Thank you so much Tracy,
we are so proud of the team and the service they consistently deliver to our clients. Please do not hesitate to reach out again should you have any further queries and we hope you have a wonderful time onboard
All the best,
Plan My Luxe
Reply from Planmyluxe
Dear Kay,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Reply from Planmyluxe
Hello Julie,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Reply from Planmyluxe
Good Evening Mrs G Britt,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Reply from Planmyluxe
Good Evening Gabriel,
Thank you for taking the time to leave us a review.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.