I received a delightful courtesy call from Mark just a week before our trip, where he beautifully walked me through our itinerary. His pacing reminded me of a charming train schedule or the voice of a... See more
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Review summary
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Reviews shaping this summary
Sam rang today to confirm all the details for our upcoming holiday, and he couldn’t have been more helpful. Clear, friendly, organised, and genuinely interested in making sure everything is just right... See more
Company replied
Mark Gibson was very helpful in submitting the claim form for Wizz Air flight which was delayed by over 5 hours. Thank you Mark. I have booked several holidays with Plan My Tour and have been very hap... See more
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Mark rang today to confirm our holiday arrangements and check that we were happy with everything. He couldn’t make contact with us initially but he was persistent in phoning until we were available to... See more
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Company details
Written by the company
Whether you're after an affordable luxury beach holiday, an ultra luxury holiday, or something in between, PlanMyLuxe – and our fantastic range of holidays to suit all budgets for the discerning traveller – has got you covered. Is your perfect holiday a city break exploration or even a trip to the Italian lakes? We've got great deals that are sure to catch your eye. Our holidays cover more than 60 destinations across Europe and beyond, making it easy to discover new places or explore old favourites. Plan My Luxe collection of more than 9,000 hotels covers all bases, too. We've got everything from luxurious, all inclusive resorts to family-focused hotels and adults-only escapes, not to mention our exclusive flash-sale deals. Tempted? Each great value package includes your flights, accommodation, and a 23kg bag, plus we throw in free transfers on our beach and lake holidays. We pride ourselves on our ultimate flexibility which means you can book a holiday with total confidence. And did we mention that all our holidays are ATOL protected, too? We've got a fantastic programme of flying from airports all over the UK – often with multiple departures a day – so you can tailor those travel plans to suit you.
Contact info
United Kingdom
- planmyluxe.co.uk
4.9
Excellent
182 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Agent very helpful
Organisation was first class from start to finish. Staff were very helpful.
May 20, 2026
Unprompted review
Reply from Planmyluxe
Hello Donald,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Tour
Excellent service
The whole experience from the start to the end of the booking went smoothly, both members of staff were extremely friendly and helpful. Will Be using plan my tour again.
May 27, 2026
Unprompted review
Reply from Planmyluxe
Good Morning Maryjane,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Very helpful and smooth from booking to…
Very helpful and smooth from booking to ensuring all ok prior to going on hiday
May 26, 2026
Unprompted review
Reply from Planmyluxe
Dear Patricia,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Tour
Sam gave me a call to double check i…
Sam gave me a call to double check i had everything ready for my holiday. Great service.
May 21, 2026
Unprompted review
Reply from Planmyluxe
Dear Ian,
Thank you so much for your positive comments.Which will be passed on to Sam.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Sam brilluant and even gave us a call…
Sam brilluant and even gave us a call hefore we left
May 25, 2026
Unprompted review
Reply from Planmyluxe
Dear Pat,
Thank you so much for your kind words and 5* review for Sam, we really appreciate you choosing to book with us. Happy holiday countdown activated and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Very efficient in dealing with my issue.
Very efficient in dealing with my issue.
May 25, 2026
Unprompted review
Reply from Planmyluxe
Dear Herlicska,
This is wonderful to hear and exactly what we aim to achieve, thanks for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Good service
May 25, 2026
Unprompted review
Reply from Planmyluxe
Dear Angela,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Reply from Planmyluxe
Good Evening Claire,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Reply from Planmyluxe
Hello Sally,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
I would like to thank plan my tour for…bravo
I would like to thank plan my tour for a good service and a good job for organising and helping me with all I asked for thank you and keep up the good work 👍
May 23, 2026
Unprompted review
Reply from Planmyluxe
Dear John,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Excellent service provided by Mat and…
Excellent service provided by Mat and Sid . We are experiencing a good package holiday and will definitely use your services again . During the booking the tour we found the staff very kind and approachable & helpful in every way.
May 23, 2026
Unprompted review
Reply from Planmyluxe
Good Evening Nirmla,
Thank you very much for taking the time to share your feedback regarding our team members Mat and Sid will be very glad to read your feedback ..
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Easy booking and thorough information…
Easy booking and thorough information provided. Happy that I received a call before travel to confirm everything
May 23, 2026
Unprompted review
Reply from Planmyluxe
Dear Amy,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
So helpful they have help me with a…
So helpful they have help me with a medical bag with is an extra 20kg suitcase for my son additional need, they have been vet patient with me keep asking questions alway answer me back I highly recommend, just looking forward to our first family of 6 holiday to Dominican republic can’t wait thank u guys
May 23, 2026
Unprompted review
Reply from Planmyluxe
Dear Jenna,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Thank you for such a quick service to…
Thank you for such a quick service to meet our holiday choice
May 22, 2026
Unprompted review
Reply from Planmyluxe
Dear Parminder,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
They were really helpful when I have…
They were really helpful when I have needed help
May 22, 2026
Unprompted review
Reply from Planmyluxe
Dear Colly,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Reply from Planmyluxe
Hello John,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Very helpful
Very helpful. Speedy booking & all documents sent immediately after booking by email
May 22, 2026
Unprompted review
Reply from Planmyluxe
Dear Lynnef,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
very helpful
May 22, 2026
Unprompted review
Reply from Planmyluxe
Dear Wendy,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Mark Gibson was very helpful in…
Mark Gibson was very helpful in submitting the claim form for Wizz Air flight which was delayed by over 5 hours. Thank you Mark. I have booked several holidays with Plan My Tour and have been very happy with service. I would not hesitate in recommending them. I rate the company highly efficient for customer service.
May 18, 2026
Unprompted review
Reply from Planmyluxe
Dear Hansa,
Thank you very much for your amazing feedback for Mark.We are thrilled that you were so impressed with his level of service.
Please do not forget that we are here and happy to help if you have any queries at all and We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Very pleased with how we were looked…
Very pleased with how we were looked after to book our holiday. Went over board to help us find perfect holiday. Would recommend this company.
May 19, 2026
Unprompted review
Reply from Planmyluxe
Dear Carol,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
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